We have a three year old and a 9 month old and wanted to explore buying a cargo bike. We liaised with Yoga to organised a test ride and he went above and beyond to understand our needs and set us up w... Voir plus
L'entreprise a répondu
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We have a three year old and a 9 month old and wanted to explore buying a cargo bike. We liaised with Yoga to organised a test ride and he went above and beyond to understand our needs and set us up w... Voir plus
L'entreprise a répondu
After returning from Amsterdam we searched all of Australia for an Urban Arrow cargo bike. Dutch Cargo were exceptional in their service and advice. We were guided expertly through the process and... Voir plus
L'entreprise a répondu
We ordered a Nihola Flex in 2024, thinking it would arrive in Feb 2025, but it did not land until May 2025. When it arrived with us, we had a major issue that had occurred in manufacturing in Denmark.... Voir plus
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Great service and prompt delivery. My Riese & Muller Nevo GT Vario bike is great looking, high a quality machine with so many fabulous features. The professional team at Dutch Cargo stand behind thei... Voir plus
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Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!
Écrit par l'entreprise
Exceptional Product and Service
1B/273-275 Wickham road, 3189, Moorabbin, Australie
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I phoned and was well informed by the person i spoke with, the price and product are very good, and shipment to NZ was very prompt - thank you!

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Happy with my purchase but too expensive for shipping.
I paid $25 for shipping and only pay $20 for posted.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Had a great experience. Communication was excellent and staff member was very helpful. Could t be any happier with my new bike . Would definitely buy from them again if/when I need a new bike.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Excellent goods arrived on time, responsive to some pre-purchase inquiries. mahle pulsarone a must for mahle riders who like control and data.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
I purchased a fantastic and very difficult to find brand new Tern Verge X18. I live interstate in WA. The good people from Dutch Cargo were nothing short of exemplary in their customer service. They bent over backwards to meet my needs and shipped the bike safely. It was sold at a 24% reduction and was packed really well. I called a few times and each time they were patient, courteous and helpful. I recommend this company.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Ordered my ebike from Dutch Cargo Bikes from interstate - they gave me a great price and were excellent with communication and prompt with shipping. Highly recommended.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Great pre and post sale communication! Product was shipped and arrived very quickly. Highly recommended!

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Great experience with Dutch Cargo!
I was very impressed with Yoga's professionalism and knowledge. He was also super flexible and gave me a great deal when the colour bike I wanted wasn't available.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
We pre-ordered The Urban Arrow Next Pro from Dutch Cargo earlier this year and it was shipped to our address in Sydney once it arrived from overseas. We leased the same bike for four months and were very impressed with the design, style , handling and reliability. Service was also carried out by a reputable bike mechanic during the lease period. The new bike (Next Pro) is a dream and everything we had hoped for. Our two and five year old boys are transported everywhere in comfort and style, school, markets, shopping and recreation: you name it we go. Living close to the Sydney CBD, ii is done with ease and no fuss. It is our primary mode of transport and the bike is wonderful. Jurgen, Yoga and his team at Dutch cargo are helpful and always ready to assist. Their service and expertise is second to none.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Quick response to my queries, quick shipping. Cant be more satisfied!

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
We purchased a Equo Belt Drive bike from the Melbourne store and had it shipped to Brisbane. We communicated with the store via email asking for recommendations on bike and accessories and they were very responsive and sent us good deals.
Even though we are Brisbane based we were able to meet with an ambassador and test ride the bike we wanted which was great.
There were some minor issues with the courier company and items missing from invoice but all easily resolved.
In Brisbane, a bike technician attended our house and put the bike together for us which was great (highly recommend as it was not straightforward).
The bike itself is sturdy and great to ride, we are very happy with our investment.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
We ordered a Nihola Flex in 2024, thinking it would arrive in Feb 2025, but it did not land until May 2025. When it arrived with us, we had a major issue that had occurred in manufacturing in Denmark. Dutch Cargo Bikes went out of their way to keep us informed of progress and above and beyond to solve issues. We are now riding happily!

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Based in Adelaide and with nowhere to test ride a LvH Bullitt locally (at the time, I understand DCB now have a rep in McLaren Vale) I made arrangements with Yoga to test ride one on my next visit to Melbourne… which just so happened to be my “mini-moon” honeymoon. Any cargo bike is an investment, and I was grateful for Yoga’s patience as I mulled over whether I wanted an EBullitt or an “acoustic” Bullitt… for almost 2 years. When I finally bit the Bullitt (pun intended) on an acoustic frame-set, Yoga was quick to arrange safe passage of the precious cargo to Adelaide. It’s great to have a local company so dedicated to what I consider to be the future of transport. I believe DCB is also a fully fledged distributor for LvH, so I feel reassured that there is both local knowledge and a solid range of parts without having to look abroad. Thanks to Yoga and team!

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Great response from my question and having purchased products previously I new with confidence that their response was sound also very fast interstate delivery

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
Easy to shop, very fast delivery and a good price for the item I bought.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
When I received my front rack, i was surprised that it didn't include attachment screws as was evident on the website. My follow up email has not been replied to, which is disappointing (so not great customer service).
I have since found out that the screw set is a separate item, so perhaps that information should be included in the future.

Réponse de Dutch Cargo Bike - Melbourne - Flagship Store
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