DVS Home Ventilation Avis 

190
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have always had nothing but quality service from Lara and Andy when getting our DVS system serviced Lara,all things admin and being very efficient in communication Andy,always on time and very q... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Vincent provided a great customer service, he was friendly, he called me to confirm the time he was visiting and also text the day before to remind me. He had good knowledge and was very helpful when... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The whole process was easy and uncomplicated, right from the initial phone call enquiring about DVS to having the product installed. The techs Joseph and Daniel were great! I am very pleased with the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We are confident that we made the right decision to install a DVS EC system. Our experience with DVS started when their consultant (Lara) made an appointment to provide us with a quote. Lara i... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entrepreneur spécialisé dans les systèmes de CVC
  2. Magasin de rénovation

À propos de DVS Home Ventilation

Écrit par l'entreprise

The Heart of a Healthy Home. For more than two decades we have been making New Zealand homes healthier and more comfortable.

Ventilate your home with fresher, drier air and vastly improve the quality of the air you and your family breathe, as well as reducing moisture, condensation and odours.


Free Consultation


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

190 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(190)

46 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The service was prompt

The service was prompt. There were no surprises. It was very organised, every person came prepared. The information supplied was easy to understand and the advice trustworthy.

25 juillet 2025
Avis spontané
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Réponse de DVS Home Ventilation

Hi Andrea, thanks for the feedback. We're glad your experience with our services are as expected. Team DVS 😊

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience. Our salesperson was lovely, very knowledgeable and available for any questions. Install was fast and mess free.
The house is now dry and warm! We didn’t expect to notice the difference so fast but woke up the next day with dry windows and a warm house. Really happy.

11 septembre 2025
Avis spontané
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Réponse de DVS Home Ventilation

Thank you Hannah and Peter for the feedback, we are so glad DVS has made such an effective and quick improvement to your home. Cheers, Team DVS

Noté 5 sur 5 étoiles

Great decision for us

Great decision for us. No regrets. After installation, no more wet windows. Thank you.

14 août 2025
Avis spontané
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Réponse de DVS Home Ventilation

Thank you Marichu, we're so glad that DVS is making a difference in your home!

Noté 5 sur 5 étoiles

We are very happy with our DVS system

We are very happy with our DVS system. I wish we had it installed sooner. There is no more dampness and the house feels warmer. The process was smooth from start to finish. Everyone was very helpful and knowledgable. It was pleasure to deal with Lara our local agent and Sam who installed the system.

26 août 2025
Avis spontané
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Réponse de DVS Home Ventilation

Thank you Mariya, we appreciate the feedback! We're glad DVS is making a difference in your home, Lara and Sam are brilliant!

Noté 5 sur 5 étoiles

Reminder emails for services

I love how Lara from DVS makes any service that I require Quick and organised and super easy to book in, which makes my to do list get smaller. Appreciate the service reminders and options of what I would like done.
Thanks Team!

2 septembre 2025
Avis spontané
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Réponse de DVS Home Ventilation

Sometimes we all just need a little tap on the shoulder! Thanks for the feedback Kylie.

Noté 5 sur 5 étoiles

Don't think about it....just do it!!!!

Having a DVS installed in my house has been a game changer and the best money I've spent this year. I have a new home and the difference it's made has been amazing. Besides no more condensation, we no longer need to run the heat pump during the night and there's been no need to set the timer for it to come on in the afternoon as the house quickly heats up once the heating is turned on after work. Also, we've hardly used the gas fire at all. The house feels so much drier and is a lot easier to heat. Right form the first contact I made the DVS, the service has been exceptional, and I have since referred friends and family to DVS.

2 septembre 2025
Avis spontané
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Réponse de DVS Home Ventilation

No feeling quite like a dry and cozy home! Thanks for the feedback Sarah!

Noté 5 sur 5 étoiles

DVS Annual Filter Update

I received an email from DVS to advise my annual date to buy and install a new filter for the DVS system was due. This was my first time needing this since the system was installed. I was advised the price and the two types of filters were recommended to choose from. I placed the order by returned email. I was offered credit card or internet banking payment. I appreciated the options and picked internet banking. I received an email advising it had been despatched the same day of my order and payment. Everything went smoothly and the courier delivered it to my door within the 2 day period. I had the option to connect to recommended installers in my area but I chose to arrange that separately as we have an electrician in the family. I would add an electrician is not needed to install the filter as you can view the step by step video guide provided by DVS on how to do this installation yourself ( or for another person you know who can climb up into the roof). I am very happy with the friendly professional service I received. I will be buying the filter again from DVS next year.
The DVS system I purchased has proven very effective to stop the condensation issue on my windows and has given me fresh air in the home year round.

25 août 2025
Avis spontané
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Réponse de DVS Home Ventilation

Thanks for the feedback Helen, we appreciate the kind words!

Noté 5 sur 5 étoiles

Great service and amazing product

Great service and amazing product, after getting double glazing its worth spending a little more and investing in DVS to keep your home warm and dry!!

9 août 2025
Avis spontané
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Réponse de DVS Home Ventilation

Thank you, Toni! Glad DVS is making a difference in your home.

Noté 2 sur 5 étoiles

Poor after sales experience

I have had a DVS system since I moved into my home in 2012. In 2025 one of the ventilation covers was damaged and fell off after renovations. I got in contact with DVS who said an installer would come out. To this day approximately 6 weeks later I have not had any contact. DVS you were great when you wanted my money but your after sales customer service is appaling.

18 août 2025
Avis spontané
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Réponse de DVS Home Ventilation

Hi Leigh-Anne, we’re really sorry to hear about your experience. Thanks for your patience and for bringing it to our attention. Our customer care team would love the chance to make things right. We're unable to locate you in our system from your name alone, but we have requested more information via the platform in order to contact you. Thanks, team DVS.

Noté 5 sur 5 étoiles

First phone call to DVS easy.

First phone call to DVS easy.
The team we’re onto our request and job undertaken as soon as equipment arrived from courier.
Technician was friendly and efficient and took old system away and left everything tidy.
DVS system is amazing no more crying windows like advertised.
We even received generous discount for being Pensioners.
Thanks to the wonderful team at DVS.

12 juin 2025
Avis spontané
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Réponse de DVS Home Ventilation

Thanks for the feedback Jane!

Noté 5 sur 5 étoiles

Great service

Phil and the team at DVS were responsive and helped ensure the design we put together, met our needs. He was prompt with responding to our queries and took the time to explain the system's function and ensure we understood. We appreciated the flexibility of the installation crew as well.

5 août 2025
Avis spontané
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Réponse de DVS Home Ventilation

Thanks for the feedback Chris!

Noté 5 sur 5 étoiles

DVS installation

We had very fast and efficient service from our first point of contact through to the installation. We now have a dry and condensation free home. Every home should have a DVS system installed. Lara was very knowledgeable in assessing our needs and advising on the correct system for our home and Sam installed it a couple of weeks later within a couple of hours and with no inconvenience whatsoever

22 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Dont use dvs

very poor after installation service I would NOT recommend this company to anyone

31 juillet 2025
Avis spontané
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Réponse de DVS Home Ventilation

Hi Wayne, we’re really sorry to hear about your experience. Our customer care team would love the chance to make things right. We're unable to locate you in our system from your name alone, but we have requested more information via the platform in order to contact you. Thanks, team DVS.

Noté 5 sur 5 étoiles

Excellent Service from DVS

Very happy with the service from DVS thank you to Phil & The electrician Steve from SM Electrical was efficient, professional, and incredibly friendly—made the whole process easy and stress-free. Great experience from start to finish. Highly recommend!

7 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend DVS systems

Highly recommend DVS systems. Phil Auckland Manager Auckland Central was absolutely brilliant to deal with. Positive and informative advice to what would work best. Pricing excellent compared to others and no hard selling. Upgraded an old system from another brand to DVS EC Climate Controlled. Within 1 week was installed, took 1 1/2 hrs first thing in morning. Overnight the air was so much dryer. AAA++ Service

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast, efficient and friendly team. Great product.

We have had a DVS system for over 10 years in our house and have had no issues. We decided to add an outlet in the garage recently and we were very happy with the service from booking to installation. Russell who did the installation was fantastic, efficient and friendly. Also, he arrived right on time which was very much appreciated! Thank you.

24 juin 2025
Avis spontané
Noté 3 sur 5 étoiles

Still on the fence

We moved from a very old HRV system to a modern DVS system. To keep it simple we were looking at power saving because the HRV system was runnng two old AC electric motors which use more power.
The new DVS system runs one DC electric motor to our five ceiling vents.
Results after 5 months with power saving is looking positive as power bills increase.
Pros for DVS: it is very quiet when running compared to the old HRV system.
The control panel is easy to use.
You can replace the fan filter yourself to reduce costs.
Cons: our only issue to date is getting more warm air from the roof into the house during the day, it seems really slow to warm up the house.

21 juin 2025
Avis spontané
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Réponse de DVS Home Ventilation

Thanks for your feedback Phil, we are glad DVS is making a difference in your home. Our customer care team would love the chance to have a chat with your about options for transferring warm air. We're unable to locate you in our system from your name alone, but we have requested more information via the platform in order to contact you. Thanks, team DVS.

Noté 5 sur 5 étoiles

Extremely efficient

Extremely efficient, from initial home visit to installation. Absolutely impressed with everyone at DVS. Highly recommend them.

6 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

We love our DVS

We love our DVS! One week in and no wet windows, whoohooo!
Sales: Wayne was knowledgable and answered all my questions. Thank you!
Installation: Steve from SM Elictrical was a treat - super efficient and a pleasure to work with. Keep that man 😅
Highly recommend 👍

16 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Can’t fault this company at all

Can’t fault this company at all. From the first phone call, to having our system installed was 2 weeks, fantastic service and so happy with our DVS. Our house is so much dryer and warmer and no condensation at all. Thanks guys, very happy.

21 mai 2025
Avis spontané

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