Ordered on 13th Dec, order acknowledged but I heard nothing more. Having then read other Trust Pilot reviews I left both email and voicemail messages on 21st Dec. No response but received an email o... Voir plus
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The review would have been a 2/3 as the bulbs originally dispatched weren’t correct. However after a phone call with the very helpful Leanne and a freepost return resulted in the correct product be... Voir plus
*Edit* After hearing off the company through email & phone & finally updated on my order all I can say is they dealt with the issue at hand & were very apologetic & polite ———————————— Horrendou... Voir plus
L'entreprise a répondu
I needed some 12v lamps with BC caps for a work project which are normally quite hard to find but Easy Light Bulbs had them in stock, but best of all I had an email from them straight away from Lean... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a family owned British company, with over 23 years experience in the lighting industry; established to provide a reliable, cost-affordable and high quality one stop shop for lighting. We’ve come a long way since we started out specialising in torch bulbs and miniature lamps but many of our dedicated and knowledgeable workforce have been here throughout. Today we are proud to offer over 30,000 different product lines with stock levels of over 2 million at any one time, worldwide delivery and even our own brand of lighting, Casell Lighting, which offers great quality at realistic prices. Couple this with the best in customer service and unmatched stock and delivery systems, and you can see why Easy Light Bulbs are the leader in its field. Easy Light Bulbs can deliver, whatever your need.
Coordonnées de contact
Unit 4, Ashville Trading Estate, SG7 6NN, Baldock, Royaume-Uni
- 0800 1313 003
- sales@easy-lightbulbs.co.uk
- easy-lightbulbs.com
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Appalling Customer Service
I purchased a bulb from this company in January and never received it. Despite multiple attempts to contact them for either delivery or a refund, I was completely ignored. The lack of response and accountability is appalling. Based on my experience, I would strongly caution others against using this company.
Satisfaction always guaranteed.
The service received was excellent
My bulbs arrived on time and the packaging was perfect. I have usedcthese bulbs for some time now and they are really long lasting
Very polite
Very polite, and helpful people. I had some issues with delivery, but everything was sorted out efficiently. Really appreciate the communication. Also the bulb I bought is an old model and I couldn’t find it anywhere. The website helped with that too, good range of bulbs.
Prompt service received in good order
Prompt delivery and received in good condition
Arriving quickly and bulbs exactly what…
Arriving quickly and bulbs exactly what i asked for
Perfect experience
Exactly what I ordered and one of the best selections of bulbs I could find.
Thank you for your prompt service
Thank you for your prompt service. Package safely delivered and very well packed.
Lizzie
Fabulous service.
The service from acing my order to delivery was fantastic. I was kept informed every step of the process. Would 100% use these people again for all my future light bulb orders.
The whole experience was flawless
The whole experience was flawless. No weirdness on the website. Item was dispatched quickly it was very well packaged so arrived in one piece.
Price seemed good to me as well. I note this firm are in Baldock in Hertfordshire which is a gorgeous town so points for that as well. My favourite Auntie and Uncle lived in Orwell so Baldock reminds me of them!
Win win.
Bulb ordered was Incompatible.
I input the old bulb information when searching the Easy Light website and thought the bulb I ordered was compatible. Unfortunately the one sent through was completely the wrong size. I received a call from the company to sort out the issue. 24 hours later I had received the correct bulb and all perfect.
Exactly what I wanted on time!
Good
Prompt, easy and then there was an issue to address it was fairly done. Would happily use again.
Had to wait a little time for the bulbs…
Had to wait a little time for the bulbs to arrive but have fitted them and fit perfectly and are very good value
Same problem here
Same problem here. I wish I had read this before making the purchase. It's now been 25 days since I placed my order. Last week, I called and was reassured that my lamps were in transit, would reach the UK, and be sent to me shortly.
Now they say they can't promise when they'll arrive — it might take another 1–2 weeks. I've requested a refund and won’t be ordering from them again.
EDIT: I ordered the same lamps in another shop yesterday. They have just been delivered (whithin less than 24h).
A bit disappointing
I needed several GU10 LED spotlight bulbs. They needed to be high quality and last well as not easily accessible. Callum was very helpful. I chose Philips bulbs costing over £12, and imagined they would be the top of the range Philips Master bulbs, but on arrival they turned out to be from the lower quality Philips Master VALUE range, available widely at a much lower price. I was offered a price reduction or total refund.
Good availability of uncommon bulbs
Good availability of uncommon bulbs. Fast delivery and excellent safe packaging. Recommended
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