We visited the Kettering store today to discuss options for a new bathroom. We met with Dan who was so helpful and patient with us. He offered creative solutions to our annoying bathroom dimensions. H... Voir plus
L'entreprise a répondu

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We visited the Kettering store today to discuss options for a new bathroom. We met with Dan who was so helpful and patient with us. He offered creative solutions to our annoying bathroom dimensions. H... Voir plus
L'entreprise a répondu
We bought a black matt bathroom set from them which seemed okay but very easily marks even when just wiped with a damp cloth before 12 months the toilet top had to be replaced. We bought all black ta... Voir plus
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Great service. The employees are very professional and make you feel comfortable about asking questions, taking time to think, etc, also friendly. But most important for me is that they come across ve... Voir plus
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We have recently had our en-suite bathroom totally refurbished. We had to make several visits to Easy Bathrooms before making our final choice of shower, tiles, WC, basin, radiator and accessories. Th... Voir plus
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Écrit par l'entreprise
Awarded National bathroom retailer of the year by BIFIS, Easy Bathrooms & Tiles have the largest bathroom retail network in the UK with 150 showroom locations nationwide.
Shop our wide range of luxurious bathroom products and our extensive range of wall and floor tiles, including outdoor tiles, online or in store.
Offering a choice of free design services, select the service which suits you best, from our online planner and virtual appointments to showroom design and home measure appointments. We even offer an installation service, let our accredited install team take care of your project from start to finish.
Head over to Easy Bathrooms & Tiles now to start browsing and be inspired by our dedicated customer inspo pages and guides.
Écrit par l'entreprise
Easy Bathrooms, WF2 7UA, Wakefield, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 63 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Waiting for you to reply to my email.
Scratch on bath which was brand new.
Not sure if damage underneath / quality issue. Very disappointed.
Would have been nice to reduce a reply in a timely manner…
Fantastic staff who were interested, helpful, accommodating and very informative.
Professional but also approachable.
Thomas was very good and helpful and good knowledge of the tiles and what we would need for our bathroom. He helped to ensure we got the finish we wanted.

Réponse de Easy Bathrooms
The good experience starts in the showroom where the staff in Bournemouth is excellent, they know there products well and use their knowledge well to help the customer decide.the ordering, delivery and after sales service is equally as good.

Réponse de Easy Bathrooms
Staff are always really helpful and friendly
Tiles were excellent quality

Réponse de Easy Bathrooms
I ordered a seal for my shower door and was asked to provide pictures of my existing on. Still they delivered the wrong size. I had to pay upfront for the item, and when they eventually found out which one I needed, after providing exact measurements, I had to pay upfront for that as well. The whole process from ordering to finally having the correct seal took 4 weeks. The bathroom suite had been delivered only 2 years previously so thought it would have been straightforward to identify the correct model.
Eventually I received a refund for the wrong item. Although the staff were friendly and helpful, I still feel it was a very bad experience, and quite exhausting too. When I asked for some compensation for all my time wasted, I was told I could contact head office, as the individual branch could not authorise such a thing. I simply gave up, as I was so fed up with spending so much time on a £20 spare part.
The vast selection of tiles and very helpful staff.

Réponse de Easy Bathrooms
As soon as I walked in I felt very welcomed netty was really polite, found what I was looking for and ordered

Réponse de Easy Bathrooms
We bought two radiators from this company in April with a delivery date of early May when they arrived we received a email saying that the valves were out of stock and would be delivered at a later date, how can a company sell you a product that they don’t have ? several more dates were given but no valves arrived,when I complained and asked for compensation they had the nerve to quibble about how much bearing in mind that I had to keep putting my plumbers off, eventually I received £100 and the valves finally came beginning of August.
I wouldn’t recommend this company to anyone,shocking customer service.

Réponse de Easy Bathrooms
Staff were excellent at explaining and we looked at many different options and deals available at the time. Super quick replies and accommodated our needs.

Réponse de Easy Bathrooms
We visited the Kettering store today to discuss options for a new bathroom. We met with Dan who was so helpful and patient with us. He offered creative solutions to our annoying bathroom dimensions. He was so nice and personable and did not feel pressured in anyway to go with a particular item. Thank you :)

Réponse de Easy Bathrooms
The sales team at the Swindon showroom were all very helpful and knowledgeable. We ordered a walk in shower and shower tray with their assistance and the whole process was very easy. We actually ordered the wrong tray and the sales team rang and explained and ordered the correct tray for us. We also had an issue fitting the glass door but we called into the showroom and they rang one of their technical advisors who explained the fittings to us and we were able to fit the glass door successfully. Thank you to all.

Réponse de Easy Bathrooms
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