Very easy and quick to book. Phoned up, got through straight away, helpful woman took info & gave me a price. Received email confirming cost almost immediately. Replied email to confirm date. All very... Voir plus
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Lisez les avis des autres
Amazing experience. Easy to get quote booked in. The lady who visited us was lovely and she explained what she was doing. Got the invoice to pay within a couple of days and then I could access the EP... Voir plus
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Very easily and professionally booked in . Kept us informed at all times . Once paid the certificate was sent by email straight away . All in excellent service . Definitely would recommend them... Voir plus
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Everyone I dealt with over the phone was friendly, helpful and knowledgeable. I did not book immediately but they then called me as their engineer was going to be in the area and we received a discoun... Voir plus
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À propos de l'entreprise
À propos de Easy EPC
Écrit par l'entreprise
Every property certificate, the easy way
Utilising our 17 years experience in the industry paired with our specialised assessor, admin, and technical teams to provide expert and efficient service across the UK.Our comprehensive list of 15+ services ensures you can find all your property compliance needs under one roof. Quote Me Today Energy Performance Certs Rental Property Surveys Sale Property Surveys New Build Surveys MEES Consultancy
Coordonnées de contact
First Floor, 12 Albion Street, BN2 9NE, Brighton, Royaume-Uni
- 0800 170 1201
- customercare@easyepc.org
- easyepc.org
4,8
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Arrangements made promptly.
Arrangements made promptly. Dates and time agreed. Very efficient service.
16 juin 2025
Réponse de Easy EPC
Hi Linda, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
We're truly pleased to hear your feedback on our promptness and efficiency as we strive to keep our standards in those areas as high as possible.
If you require any surveys in the future, we'd be delighted to provide our services again.
Very helpful and efficient
Very helpful and efficient. Could have been a little cheaper.
17 juin 2025
Réponse de Easy EPC
Hi Jeff, we appreciate that you’ve taken the time to share your insights.
We're pleased to know that our dedication to being helpful and efficient has been well-received. Our customers usually find that we provide competitive pricing, so we're sorry that you didn't feel the same about your experience.
Thank you for choosing us for your property compliance needs. We are here should you require our services in the future.
Réponse de Easy EPC
Hi Julie, we really appreciate that you've taken the time to share your feedback with us.
Our team is dedicated to keeping the "Easy" in Easy EPC, so it's great to hear how happy you are with us.
Please consider us at your service for any further property compliance needs.
Efficient process throughout
10 juin 2025
Réponse de Easy EPC
Hi John, we're grateful for the opportunity to hear about your experience.
Your satisfaction with efficiency is our priority, and it’s great to hear we're on the right track.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Réponse de Easy EPC
Hi Richard, we're grateful for the opportunity to hear about your experience.
Your satisfaction with our service is our priority, and it’s great to hear we're on the right track.
If you're in need of any property survey services in the future, we’re ready to help.
Very helpful team of people here
Very helpful team of people here. Easy by name and the process was certainly that, thankyou.
9 juin 2025
Réponse de Easy EPC
Hi there, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're very proud of our team and so we're thrilled to hear how much you appreciated their work.
If you require any surveys in the future, we'd be delighted to provide our services again.
Réponse de Easy EPC
Hi Diamond Construction NW Ltd, many thanks for sharing a review for us.
We're happy to hear that you would rate our service, specifically our fast turnaround, as 5 star.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very easy and quick service
Very easy and quick service. Our reviewer was very thorough and followed up with a few questions to make sure she had all the details. I would use them again.
4 juin 2025
Réponse de Easy EPC
Hi R Black, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're truly pleased to hear that you would use our services again due to our easy to use, quick and thorough, as we strive to keep our standards in those areas as high as possible.
If you require any surveys in the future, we'd be delighted to provide our services again.
Réponse de Easy EPC
Hi Alex, we're grateful for the opportunity to hear about your experience.
We're happy to hear that you would rate our service, specifically our ease of use, as 5 star.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very prompt and well organised.
30 mai 2025
Réponse de Easy EPC
Hi Andrew, we appreciate that you've taken the time to share your insights.
It's rewarding to know that you appreciated our promptness and organisation, as those qualities are priorities for us.
Should you need another survey or further assistance, we're just a call or email away.
Réponse de Easy EPC
Hi Mak, thanks for taking the time to leave us a review.
We take pride in providing smooth service for our clients, so we're glad that we hit the mark for you.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Very difficult to secure suitable times…
Very difficult to secure suitable times for inspections with small time windows allocated to agree access otherwise time slots re-allocated. Not particularly user friendly
30 mai 2025
Réponse de Easy EPC
Hi Prince, thanks for taking the time to leave us a review, we always appreciate hearing how we did from our customers.
Your constructive criticism on our windows for securing an appointment is helpful feedback for our continued improvement.
I have taken the time to look into your bookings and communications and can see that our usual process of holding an offered appointment for 1 working day while we wait for our client to confirm if it is suitable was not long enough for your requirements, so we increased the hold time to 2 working days. When this was still not long enough we agreed to a longer appointment hold time, but with the appointments being slightly further in the future, to allow for arrangements to be made, and I’m happy to see that we did indeed manage to book in appointments for your inspections.
I can understand your frustration while trying to secure an appointment that suited your needs, and would like to explain the reasoning behind our hold times to aid your understanding. The reason we set a timeframe for an appointment to be secured within is so that we can keep our assessors diaries full in order to fulfill the daily amount of surveys required to run a profitable business, and I can see that our assessors in your area are busy, so the appointments were in high demand.
I appreciate your honest feedback about the difficulty you experienced, please rest assured that I have passed this on higher up, so that we can continue to monitor our processes to ensure our client’s needs are being met sufficiently.
Thanks again for sharing your feedback, should you wish to discuss your experience in more detail or require any other assistance, we're readily available.
Réponse de Easy EPC
Hi Stephen, customer feedback is important to us, so thank you for taking the time to share yours.
Your satisfaction with communication, politeness and thoroughness is our priority, and it’s great to hear we're on the right track.
If you're in need of any property survey services in the future, our team is ready to help.
Exceptional service!
Great service got back to me straight away and booked appointment next day. Emailed me certificate same day as paid invoice.
Would highly recommend!
19 mai 2025
Réponse de Easy EPC
Hi Stephen, thanks for taking the time to leave us a review.
Providing exceptional and speedy service for our customers is a key priority here at Easy EPC, so it's great to hear that you'd rate us 5 stars for it.
If you require any surveys in the future, we'd be delighted to provide our services again.
Simple to use one phone call and it was…
Simple to use one phone call and it was sorted, contacted my tenant direct and booked appointment to suit them first class
Dave g
20 mai 2025
Réponse de Easy EPC
Hi Dave, we really appreciate getting feedback, so thank you for taking the time to share your experience with us.
We're truly pleased to hear your feedback on how easy the experience was for you, as we strive to keep our processes as simple as possible for our clients.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
Professional and efficient
I was very impressed with Easy EPC. My initial telephone enquiry was dealt with quickly and efficiently by Sam. The assessor, Kim, contacted me the evening before the appointment to confirm timings and she arrived promptly the following day. I received the EPC on the same day as the assessment. I would definitely recommend Easy EPC!
20 mai 2025
Réponse de Easy EPC
Hi Shauna, we love reading feedback from our customers, so thanks for taking the time to share yours with us.
We're happy to hear that you would rate our service, specifically Sam and Kim's efficiency and promptness, as 5 star.
If you're in need of any property survey services in the future, our team is ready to help.
Very polite staff and excellent service
19 mai 2025
Réponse de Easy EPC
Hi Barry, your perspective is valuable, and we appreciate that you’ve taken the time to write us a review.
We are always striving for excellence, and your feedback on our staff and service helps guide our journey.
If you require any surveys in the future, we'd be delighted to provide our services again.
Great communication
Great communication, the whole process was clear and straightforward. The service provided was friendly, professional and reliable, would highly recommend.
15 mai 2025
Réponse de Easy EPC
Hi Vicki, it's important for us to hear directly from clients, so thanks for taking the time to share your feedback.
Customer satisfaction is our priority, so we're thrilled to hear that you'd recommend us for our great communication, straightforward processes, and friendly and professional team members.
Please consider us at your service for any further property compliance needs.
They were quick to respond to my query.
9 mai 2025
Réponse de Easy EPC
Hi Carol, thank you for sharing your feedback with us.
We're pleased to know that our dedication to providing speedy communication has been well-received.
Should you need another survey or further assistance, we're just a call or email away.
Pleasant, efficient, but not punctual
The process was simple, pleasant and efficient and the EPC arrived quickly. Assessor was competent and quick. Only snag is she missed her appointment and we had to reschedule for the next day; a phone call to say she couldn't make it would have been nice.
15 mai 2025
Réponse de Easy EPC
Hi Mr Jackson, we're grateful for the opportunity to hear about your experience.
We're truly pleased to hear your feedback on our processes and speed as we strive to keep our standards in those areas as high as possible.
Please accept our apologies for the missed appointment, I assure you that this is not the norm for us and we will endeavour to prevent it happening again in the future.
If you need help in the future please don't hesitate to get in touch as we'll be glad to be of service again.
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