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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you Easy pass tours , The very charming and informative Matt took us up the tower on a skip the line tour , i was wondering if it really was skip the line , but skip we did , well worth booking... Voir plus

Noté 4 sur 5 étoiles

We decided at the last minute to visit the Eiffel Tower on our final night in Paris. The ability to avoid the ticket queue by using Easypass Tours was very useful. The office is situated about five mi... Voir plus

Noté 5 sur 5 étoiles

We booked an Eiffel Tower tour a day out and quickly received confirmation and direction on how to redeem tickets. Met lovely energetic young staff who quickly got us organised. Our young American g... Voir plus

Noté 5 sur 5 étoiles

The small group Eiffel Tour with Easy Pass was FUN, educational, and a delightful way to spend our first evening in Paris. Justin, our guide, was friendly, knowledgeable, and considerate. The weathe... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Awesome tour - Herve was fantastic

I booked this tour 2 days in advance. We arrived at the meeting place only to learn the union was having a meeting starting at the opening time of the museum, delaying everyone. After about an hour delay, we were among the first groups inside. It was super crowded. Despite the late start and the crowds, Herve was fantastic. The tour was informative, interesting, and gave a great overview of the impressionist movement from pre-beginning to end. I enjoyed the museum much more than on a previous visit.

The headphones allowed everyone to hear the guide and adjust the volume level, it was a first for me and I thought it a very positive part of the tour. I would recommend this tour to anyone with a knowlege of English and who is a beginner or just more than a beginner in the knowledge of art history.

6 juin 2014
Avis spontané
Noté 5 sur 5 étoiles

Easy booking for peace of mind

The Eiffel Tower tickets were sold out by the time I wanted to buy them but luckily for me Easy Pass Tours offers skip-the-line tickets. They are twice the price of booking directly with the Eiffel Tower but are worth it if you aren't able to get your own tickets.

6 juin 2014
Avis spontané
Noté 5 sur 5 étoiles

Sunset Eiffel Tour is worth the $$!

The small group Eiffel Tour with Easy Pass was FUN, educational, and a delightful way to spend our first evening in Paris. Justin, our guide, was friendly, knowledgeable, and considerate. The weather was perfect and it was breathtaking to view Paris at sunset and then at night while he pointed out all the landmarks and shared stories and history. Being able to skip the first two lines saved hours of time. Going to the summit we did wait in line, but talked with interesting people from South Africa and Scotland.

We were easily able to change tours and tickets.

5 juin 2014
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer service

The booking process was a breeze. I needed to change the time of my tour and the company quickly and easily made the change with no fuss or muss. I can't wait to go on the tour!!,

5 juin 2014
Avis spontané
Noté 5 sur 5 étoiles

Loved the Eiffel Tour

Such a great tour made so much better by our guide Raffaela, in true Parisian style.
Received some great tips and pertinent information and facts. Thanks EasyPass.

4 juin 2014
Avis spontané
Noté 4 sur 5 étoiles

It's hearding cats , but they do a reasonable job

We took 3tours from EasyPass while in Paris. The first of Eiffel Tower was wonderful. So signed up for Notre Dame and Versailles. Tour 2 was delayed an hour waiting for guests ( turned out to be the owners). We had shown up on time/early as demanded by booking card. Everything fine after . For Versailles, "the computer " had allowed bookings for 2 more persons than the guide had been given tickets. We waited another hour while this was sorted out then the tour was a mad rush. All in all stressful. However when I made a reasonable letter of complaint, I received an apology and a full refund for tour #3......at about 150€ not insignificant . Now that's the way to do business. I was surprised but pleased. Would use them again .

4 juin 2014
Avis spontané
Noté 4 sur 5 étoiles

competitive price n easy to book.

During the purchase of eiffel tower tickets, i was offered addon river seine cruise at €10 per pax. I clicked accept but the total bill debited and ticket does not indicate the river seine cruise offer. What happen?

3 juin 2014
Avis spontané
Noté 5 sur 5 étoiles

Excellent!

We had a really good tour with no issues. I would definitely recommend.

3 juin 2014
Avis spontané
Noté 3 sur 5 étoiles

Did not feel that we really jumped a line.

I did not feel as though this really helped to lessen the line load. I have been on other tours and we just walk right in no what of any kind. This tour you will wait with other "line jumpers" and co-mingle with regular ticket buying individuals. Not sure this is worth the extra money.

2 juin 2014
Avis spontané
Logo de Easy Pass Tours

Réponse de Easy Pass Tours

Dear Charity,

I apologize that you did not feel as though you skipped a line. Our tickets enable our groups to access the tower via a priority entrance meaning that they do not wait in line with visitors who are waiting to purchase tickets or those who have regular tickets.

If you experienced a wait of any kind I am very sorry as this does not reflect the service we advertise and provide. I have emailed you so that we may discuss this further and I may offer a more personal apology.

Kind regards,

Eva

Customer Support

Noté 5 sur 5 étoiles

Super friendly group

Worth spending the extra money to get to the front of the queue at the Eiffel Tower. Before we left, all the staff were really friendly, chatting with all of us including our kids. Our guide has some cool facts about the Tower. Would definitely recommend and would use again if we were back in Paris.

1 juin 2014
Avis spontané
Noté 5 sur 5 étoiles

Well worth the money!

If you want to see the Eiffel Tower, have a guided tour from an informed guide, and skip the line, then this tour is for you! Our guide, Sonja, was so informative about the history of the Eiffel Tower and Paris and France! She patiently answered all of our questions. If you are even slightly considering a tour, you'll want to book with Easy Pass. Oh and one more thing, you'll meet at their office near the tower where you can use their restrooms and get a cheap bottle of water. Clean restrooms and cheap water are not that easy to come by in Paris, believe me! Book it!

1 juin 2014
Avis spontané
Noté 4 sur 5 étoiles

Informative guides very worth while, but administrative glitch.

We purchased tours to the Eifflel Tower and D'Orsay Museum mainly as a way to avoid the lines. The guides we had did an excellent job adding to our understanding and appreciation to these visits. Our main complaint was that we never got a conformation email telling us where and when to meet up with the tour and could not reach the office by phone. Our hotel tried and also could not get an answer by phone. This made it necessary for us to find the office and go there a day in advance so we would know what to do. The first office we went to, although part of the same company, was the wrong one and they sent us to another office.

1 juin 2014
Avis spontané
Noté 5 sur 5 étoiles

Easy pass tours = Perfect Trip to Paris

We had a great tour with Victor from Easy pass tours to the Eiffel Tower . It ran smoothly and victor was informative and fun ! I would definitely recommend this tour company and will use them again.

Thank you Victor

31 mai 2014
Avis spontané
Noté 1 sur 5 étoiles

Very little time

I think that there is a little time to see the gardens in Versailles. The tourist guide (Martin) a good guy but goes too quickly and wanting to end quickly. Price vs service was poor. What I suggest is to have more time in the gardens to enjoy, take pictures and more time to know more about the gardens .

30 mai 2014
Avis spontané
Logo de Easy Pass Tours

Réponse de Easy Pass Tours

Dear Wanda,

I am sorry to hear that your trip to Versailles was a disappointment. You are right, the gardens at Versailles are beautiful and it takes time to explore them and appreciate them fully. I can only apologize that you felt rushed.

I believe there were delays with the train system on the day that you joined us, I am incredibly sorry that this led to the visit feeling rushed later on. Please know that this is not a reflection of the usual high quality tour and first class service we provide. Please look out for an email from me so I may apologize on a more personal level.

Kind regards,

Eva

Customer Support

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