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Lisez les avis des autres

Noté 5 sur 5 étoiles

Thank you Easy pass tours , The very charming and informative Matt took us up the tower on a skip the line tour , i was wondering if it really was skip the line , but skip we did , well worth booking... Voir plus

Noté 4 sur 5 étoiles

We decided at the last minute to visit the Eiffel Tower on our final night in Paris. The ability to avoid the ticket queue by using Easypass Tours was very useful. The office is situated about five mi... Voir plus

Noté 5 sur 5 étoiles

We booked an Eiffel Tower tour a day out and quickly received confirmation and direction on how to redeem tickets. Met lovely energetic young staff who quickly got us organised. Our young American g... Voir plus

Noté 5 sur 5 étoiles

The small group Eiffel Tour with Easy Pass was FUN, educational, and a delightful way to spend our first evening in Paris. Justin, our guide, was friendly, knowledgeable, and considerate. The weathe... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

241 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 3 sur 5 étoiles

Too expensive

Access to the Eiffel Tower: well organized and no problems, but too expensive.

22 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Strong customer focus

Very impressed with the way we were looked after - we arrived late and they did everything they could to make sure we still had the full benefit of our tour. Great customer service!

21 mai 2014
Avis spontané
Noté 4 sur 5 étoiles

The tour was easy to arrange.

It was easy to select the desired tour, provide the required information and make the payment. The only problem that I experienced was that I did not receive the confirmation of the tour. When I called by phone, the person that answered had all the information and noted that the confirmation may have been sent to the junk mail (spam). That was exactly what happened. If anything could be done to prevent the confirmation to go directly to the junk mail it would be helpful. The Easy Pass Tours appear to be well organized.

21 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

You brought me joy when I least expected it!

This trip to Paris was supposed to be a special gift for a precious granddaughter. It seemed inconceivable to me that I had waited too long to reserve an Eiffel Tower experience. I tried booking tickets 3 months early! When I heard about Fat Tire Tours I didn't hold much hope. I was wrong! Ashley said it would be just fine to view it from below, but this is surely like tying up the Paris trip with a big, red bow. We need more "big, red bows" in life, don't we? While negotiating the site, I learned not only which times were available, but the number of openings in each time slot. Not everyone does that. The confirmation came swiftly and I felt reassured. It might be wise to alert people that the confirmation could show up in their spam file. Thank-you for this opportunity. We are so excited to begin our trip.

20 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Christine is an excellent tour guide, loved it!

We couldn't get tickets direct so i ended up booking with Easy Pass, which is more expensive but worth every penny. We did the 2 hour skip the line Eiffel Tower Tour. Christine looked after us all really well including the small children in the group for 2 hours, she was imformative, interesting and funny. I would highly recommend this company as the other guides we met seemed really nice too. They are easy to find and deal with.

20 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Ellen was great!

We visited the Eiffel Tower in Paris with the Walking Miss the Line Tour. Ellen gave us a review of the history of the tower and then walked us through the line to the elevators up to the second floor. Then Ellen gave us a tour of all four sides of the tower and Paris, the city below. Loverly. I would highly recommend this tour.

19 mai 2014
Avis spontané
Noté 4 sur 5 étoiles

I am looking forward to our tours booked through Easy Pass, because they were recommended by Paris Perfect.

I know that these are going to be great tours; however, the website is a bit complicated to navigate. Fat Tire, Easy Pass and Classic Walks are all the same company, but it is not easy to access all of them once you move to a specific company, because you can not get from Skip the Lines to Fat Tire without exiting and re-googling. Other than that, they look great.

18 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Exceeded my expectations.

I was recently in Paris and took a "Skip the line" tour of Versailles. The tour staff were very friendly and knowledgeable and went out of their way to make sure we had a good time. We were a small group which is the way I wanted it. I would certainly take advantage of your tours again when the opportunity arises.

16 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Quick way to skip the line

My tour guide was Sonia and she was full of knowledge and communication was very good She was funny and entertaining. Thanks Sonia for the tour.

15 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

The perfect docent for Versailles Paris

Jess was welcoming and friendly and to our surprise was able to remember all our names and home countries after just one introduction. Her tour was at a manageable pace for all with frequent photo opportunities built in. Jess obviously had a very sound background knowledge of her subject and imparted it in an interesting manner. Her sense of humour made the morning fun as well as informative.

Jess looked after us beautifully. Thankyou Jess.

15 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Good time -Anne was an excellent guide.

Anne made the best of horrible weather. She was entertaining an informative. The line skip was huge - especially in the rain. We had a great time. The only thing that would improve on it would have been a skip - pass to the top - the line was a bit long. I assume it would take a bit of negotiations to get the Tower to agree to that.

15 mai 2014
Avis spontané
Logo de Easy Pass Tours

Réponse de Easy Pass Tours

Hello Dave,

Thank you for taking the time to leave this review. Anne is an excellent guide and I will pass your kind words on to her. I understand your feeling that skipping the line from the second level to the summit would be the icing on the cake. Unfortunately this is not a service that is provided by the Eiffel Tower whether to tour groups or individuals.

To clarify for future customers the Skip the Line access provided by Easy Pass Tours is to the second level of the Eiffel Tower. The ticket also includes standard summit access.

Dave, I am glad you and a good time on tour and I hope we will have the opportunity to host you again in Paris one day.

Kind regards,
Eva
Customer Support

Noté 5 sur 5 étoiles

Great tour and worth the time

after days in Paris we almost did not do the tour we also had another tour scheduled so we thought we could miss it but we ended up doing this one and another from another company. each tour was helpful and fun

14 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Great disposition in person responding to my questions.

I have booked before with this company. Felt confident booking again. Asked an extra question when booking and received a response quickly. Enjoyed my interaction with Louis, made me feel like one of the family. Cannot wait to meet him and am looking for other excursions that I might book with you guys.

12 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Great communication by email and totally customer orientated

I chose Easy Pass Tours to book tickets for the Eiffel Tower . I chose them as I liked their ethos and mission statement on their website. I had booked afternoon tickets for my 13 year old daughter as her birthday present and wanted to change them to an evening tour. I contacted Easy Pass by email and they responded really quickly ( considering the time change between Paris and Canada , and they would have been in bed when I sent my message ! ) They exchanged the times on the tickets with absolutely no problem, no " rebooking fee " (unlike Harry Potter Studios who apparently charge ten pounds per ticket just for changing the time in their system ! ) . Their website is very clear and easy to navigate . Great experience !

11 mai 2014
Avis spontané
Noté 5 sur 5 étoiles

Easy

I thoroughly recommend booking through these guys, quick easy and extremely helpful. Good prices and heaps of information. Will use again

9 mai 2014
Avis spontané

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