Eat Ping Avis 

297
•
TrustScore 4.5 sur 5

4,4

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Noté 5 sur 5 étoiles

Food is great all round in terms quality and taste. Perfect for anybody regarding if your a gym goer or not. Healthy food with info provided.Any issues with orders are swiftly dealt with by customer s... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Tasty food. Interesting menu with good packing and delivery so far. Meals are balanced and not 'low-carb' though. The website is quite clunky - gets stuck on different screens and makes i... Voir plus

Noté 5 sur 5 étoiles

I recently discovered Eatping and I have to say, they are by far the tastiest meal prep company I’ve come across in London. Every dish tastes exactly like a high-quality Asian takeaway, with rich fl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tried all of the food delivery companies and Ping is by far the most flavoursome and gives the biggest portions. I love Asian food and eating ping is like having a takeaway without the guilt. Great ma... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Restaurant diététique
  2. aussi dans
  3. Livraison de repas à domicile
  4. Restaurant asiatique

Écrit par l'entreprise

Ping is a balanced meal concept that brings together the rich flavors of traditional Southeast Asian cuisine with modern preparation techniques.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

297 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 88 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,4

Tous les avis

(297)

230 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Was so looking forward to try these…

Was so looking forward to try these meals. I have tried 3 meals and only had one mouthful and had to bin them. They are not like the pictures that is for sure, not good Portions for the price, tasteless and the beff is not thin they are chunks. I have cancel my subscription will go back to last company I bought from

9 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Mery,

I’m really sorry this was your experience, especially when you were looking forward to the meals. That’s genuinely disappointing to read.

What you’ve mentioned around taste, portion expectations, and how the meals looked compared to the pictures is not the standard we aim for. We take this seriously, and I’ll review it directly to understand what went wrong here.

~Nick, The Founder

Noté 5 sur 5 étoiles

Super healthy and delicious

Super healthy and delicious

3 mars 2026
Avis spontané
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Réponse de Eat Ping

Hello,

Really glad you're enjoying them. Thanks for taking the time to leave a review.

~Nick, the founder

Noté 5 sur 5 étoiles

Really enjoyable food.

Really enjoyable food, tastes are great and stand out different from the other meal prep companies I have tried over the last year. Both my deliveries to date arrived right when they were supposed to, and the food inside was packaged well looks really appealing and still chilled. Portion sizing is spot on for me. Communication is quick and easy via WhatsApp too.

8 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Steve,

This is a lovely review to read, thank you. The fact that you've tried other meal prep companies, and we stand out, means a lot. We really do put the effort in to make sure the food tastes like something you'd actually want to eat, not just something that hits your macros. Glad the deliveries have been smooth and the WhatsApp comms are working well for you. Appreciate the support.

~Nick, the founder

Noté 5 sur 5 étoiles

Food

Food: 5 stars. Service: 5 stars.
Arrived on time. Well packaged. Perfect portions and great flavours.

8 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi P Singh,

Glad everything arrived on time and well packaged, and that the portions and flavours are hitting the mark. Thanks for the review, it means a lot to us.

~Nick, the founder

Noté 5 sur 5 étoiles

Great meal prep service

Great meal prep service. The food tastes yummy and is fresh. Delivery is always on time and the communication from the company is great.

7 mars 2026
Avis spontané
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Réponse de Eat Ping

Hello,

Thank you! Delivering fresh food and good communication are areas I invest most of our time in, and I am so glad it's all coming together. Really appreciate you taking the time to share this!

~Nick, the founder

Noté 5 sur 5 étoiles

Tasty, healthy & nutritious!

I have tried a few ready to eat meals and so many taste bland and generic, almost like standard aeroplane food. However, Eat Ping is genuinely tasty and the recipes are diverse and authentic. Furthermore, they seem to tick all the nutrition boxes! Very happy with the service and the quality of the dishes. Highly recommended!!


6 mars 2026
Avis spontané
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Réponse de Eat Ping

Hello 😊,

Really appreciate you taking the time to share this.

We spend a lot of time making sure every recipe has real depth of flavour, not that bland "meal prep" taste you get elsewhere. Glad it's coming through. Enjoy the next box!

~Nick, the founder

Noté 5 sur 5 étoiles

Really awesome Asian food

Really awesome Asian food, reminds me of home. Super reasonable price for the value as well!

6 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Sujai,

Thanks for this! "Reminds me of home" is the whole point of what we do. And we always try to keep pricing fair for the service we provide, so glad that's landing too. Cheers for the review.

~Nick, the founder

Noté 5 sur 5 étoiles

delicious food tastes like real home…

delicious food tastes like real home cooking

3 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Harry,

I'm really glad to hear that you are enjoying the food and that it feels like it’s home-cooked. We will keep it that way.

~Nick, the founder

Noté 4 sur 5 étoiles

No seasoning required!

The food is much tastier than other similar subscriptions I’ve tried. Super responsive on WhatsApp when I needed to make last minute changes to my order. I use the large sized meals with higher protein and they keep me full and unlike others I’ve tried, don’t need seasoning as they’re full of flavour!

4 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Joe,

My Kitchen team puts a lot of effort into ensuring that the flavours are just right so the meals can stand on their own. Our large, protein-rich meals are popular for a reason: they are filling, and customers who have an active lifestyle prefer this. I'm also glad to hear that the WhatsApp support worked well for you!

~Nick, the founder

Noté 5 sur 5 étoiles

Healthy n Authentic Taste!!!

Takeout from Chinese restautrants are often too oily though flavourful, but here at Eat Ping, I was so surprised that they really nailed it!! Especially for a gym girl like me, nothing beats an authentic asian taste with HUGE portion of proteins and CLEAN receipe (highly recommend the thai green curry salmon)! Defo gonna tell my friends to order tgt again!

1 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Rocky,

We understand your concerns about the typical takeaway options, often too greasy. We strive to find the right balance between bold flavours and healthy nutrition, so it's great to hear that we've succeeded for you.

Thank you for mentioning that the portioning feels right. I am definitely excited to have your friends on board and hear their experience, too.

~Nick, the founder

Noté 5 sur 5 étoiles

Great food with various meal selections…

Great food with various meal selections and excellent services. The delivery was really efficient. Will definitely keep ordering.

2 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Angie,

Thank you so much! Really glad the variety is hitting the spot and that delivery has been smooth. Can't wait to keep cooking for you!

~Nick, the founder

Noté 5 sur 5 étoiles

My first time trying Eat Ping and it…

My first time trying Eat Ping and it did not disappoint. I’ve tried other meal prep companies but this no doubt was the best I’ve had. Highly recommend if you’re looking for authentic Asian flavours!!

1 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Stephanie,

Welcome to the Eat Ping family! It means a lot that we stood out from the rest. Authentic flavour is genuinely at the heart of everything we do. Hope you find loads more favourites to try!

~Nick, the founder

Noté 5 sur 5 étoiles

So far great experience

So far great experience. Compared to Simmer, Frive they are doing a better job. Love it so far.

2 mars 2026
Avis spontané
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Réponse de Eat Ping

Hi Shankar,

So great to hear! We know you've got options out there, so it really means something that you're loving it so far. We'll keep working to make every meal worth it.

~Nick, the founder

Noté 5 sur 5 étoiles

Great Asian Food

Food is spicy and on point, reminds me of home, friendly customer service

24 février 2026
Avis spontané
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Réponse de Eat Ping

Hi Jiang,

We’re really glad the flavours reminded you of home. That’s exactly what we’re trying to achieve. And happy to hear our customer service made the experience even better.

~Nick, the founder

Noté 5 sur 5 étoiles

Tasty meals

I'm just eating my way through my 2nd delivery. I can agree with comments around after service, the service provided is very different and welcomed.. The food in my opinion is very tasty, just had the Honey Soy Chicken which was really nice. I'll be ordering again for sure and if I were you I'd try them out... I've previously used Simmer and I think these meals taste much better...I love Asian food anyway so will continue to use them & definitely recommend.

24 février 2026
Avis spontané
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Réponse de Eat Ping

Hi Mrs Opal,

This is lovely to read, thank you. I am so glad you enjoyed your second delivery and that the Honey Soy Chicken stood out for you. Really appreciate you noticing the customer service provided after the delivery, something I work hard on behind the scenes.

Thanks for the recommendation and for sticking with us!

~Nick, the founder

Noté 5 sur 5 étoiles

Tasty food, great macros, delicate packaging.

This was a last attempt at finding a ready-meal company, after having tried many others. The food taste and portions sizes are exactly what i was looking for, being both filling and nutritionally balanced (something difficult to find when trying to hit very high protein targets).

Incredible taste, and whilst on the slightly more expensive side - you definitely get what you pay for! Take other reviews with a pinch of salt on this matter, as someone who has been weighing ingredients for macro-tracking for some time, it is VERY easy to overestimate what a portion size “should” look like.

Delivery was also prompt, however a few of my meals were punctured under load, which isn’t the end of the world, i will likely just end up eating these first.

Nick (and the customer service in general) has been better than anything else i’ve seen in other companies, actively reaching out to ensure that deliveries arrive and ensuring everything was to my liking.

Overall, i’m glad i decided to take the leap, and i can see myself staying with Nick and the company for a good while.

22 février 2026
Avis spontané
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Réponse de Eat Ping

Hi Erryn,

This was such a thoughtful review, and thank you for taking the time to post this.

It’s great to hear the meals worked well for your macros and protein goals, especially knowing how precise you are with tracking.

Sorry again about the punctured meals during delivery, and I am aware this is not ideal. Thank you for trusting us and sticking with the journey and supporting the small business. It genuinely means a lot.

~Nick, the founder

Noté 5 sur 5 étoiles

Two weeks in and really enjoying the…

Two weeks in and really enjoying the wide variety of tasty and healthy dishes so far - highly recommend

20 février 2026
Avis spontané
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Réponse de Eat Ping

Hi Shilpa!

We’re really happy to hear you’re enjoying the variety so far. Keeping the meals both tasty and healthy is exactly what we aim for. Thanks a lot for the recommendation and for being part of Eat Ping.

~Nick, the founder

Noté 5 sur 5 étoiles

Best asian meal prep in the market

Really well seasoned and the closest to an asian home cooked meal prep as it gets when it comes to what’s in the market out there. Team is also responsive when it comes to any order issues.

20 février 2026
Avis spontané
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Réponse de Eat Ping

Hi AN,

Thanks so much for the feedback. We put a lot of care into seasoning and balance, so it means a lot that it comes through. And really glad our team could support you when needed. Thanks again for taking the time to share this!

~Nick, the founder

Noté 2 sur 5 étoiles

Disappointing I really wanted to like this

Really wanted to like this as the advertisement is really good. Positives is easy website, responsive chat, fast delivery and no msg, excessive grease, feels healthy

Negatives is that the flavours are not authentic at all, very bland, really can't recognise what the dishes are meant to be based on the taste. Presentation wasn't great, everything just jumbled together. Ordered for a week, towards the end of the week, not sure if food was still fresh. Also, portion sizes were tiny despite ordering extra sides and upgrading to large, making it very expensive whilst still having to cook a pizza to fill up!

19 février 2026
Avis spontané
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Réponse de Eat Ping

Hi Gloria,

Thank you for sharing such detailed feedback. I really appreciate you being so honest.

I am genuinely sorry that the flavours and portions didn’t meet your expectations, especially given how much you wanted to like the meals. Feedback like this helps us pinpoint where we need to improve, from flavour depth and presentation to portion sizing and consistency in freshness.

We will learn from it and do better going forward.

~Nick, the founder

Noté 2 sur 5 étoiles

Room for improvement - they might need food safety training.

I really wanted to like EatPing because it is a small company and I genuinely hope they succeed. Unfortunately, the food just does not work for me.

To be honest, the dishes are not authentic. That does not automatically make them bad, but they are much closer to what you would expect from a typical UK Chinese takeaway rather than anything you would recognise from Hong Kong, Malaysia, or China. If you served these dishes to visitors from those places, you would likely get very strong feedback.

I tried their “cleanse” range. A few dishes were fine, but many had a strong cabbage smell and an unpleasant acidic taste. At first, I thought this might come from garlic or pickled ingredients, but my most recent delivery arrived without proper temperature control. That made me worry that some of the earlier meals may not have been kept cold enough either, which could explain the sour taste. This last delivery was genuinely concerning from a food safety point of view.

A few days ago, I also had mild food poisoning after eating one of their meals. Of course, I cannot be 100 percent sure it came from EatPing, but the timing was concerning. What I found particularly worrying is that when I contacted the company, I was told the meal was safe to eat even though it arrived warmish, around 14°C. That did not feel reassuring.

The menu also feels quite repetitive. Many dishes seem to use the same base preparations assembled in slightly different ways. Vegetable portions are very limited and mostly kale, which gets boring quickly.

On top of that, the pricing is higher than competitors, and some dishes cost extra on top of an already expensive base price, which makes the overall value hard to justify.

Overall, I think EatPing has potential and I would like to see them improve, but right now there are too many issues with taste, authenticity, variety, value, and delivery quality for me to recommend them.

14 février 2026
Avis spontané
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Réponse de Eat Ping

Hi Kevin,

Thank you for taking the time to share such detailed feedback. I genuinely appreciate the honesty.

I’m really sorry to hear that your experience didn’t meet expectations, particularly around taste, variety, and authenticity. We aim to offer balanced, flavourful Asian-inspired meals, and it’s disappointing to hear that the dishes felt repetitive and didn’t deliver the experience you were hoping for.

Your comments around food safety and delivery temperature are taken extremely seriously. All of our meals are blast-chilled after cooking, and dispatched using temperature-controlled delivery processes. Feeling unsure about food safety is not an experience I ever want a customer to have.

We’re a small but growing team, and feedback like yours helps us identify where we need to improve, whether that’s recipe development, menu variety, or how we communicate expectations. Thank you again for sharing your experience.

~Nick, the founder

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