Food is great all round in terms quality and taste. Perfect for anybody regarding if your a gym goer or not. Healthy food with info provided.Any issues with orders are swiftly dealt with by customer s... Voir plus
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Tasty food. Interesting menu with good packing and delivery so far. Meals are balanced and not 'low-carb' though. The website is quite clunky - gets stuck on different screens and makes i... Voir plus
I recently discovered Eatping and I have to say, they are by far the tastiest meal prep company I’ve come across in London. Every dish tastes exactly like a high-quality Asian takeaway, with rich fl... Voir plus
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Tried all of the food delivery companies and Ping is by far the most flavoursome and gives the biggest portions. I love Asian food and eating ping is like having a takeaway without the guilt. Great ma... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Ping is a balanced meal concept that brings together the rich flavors of traditional Southeast Asian cuisine with modern preparation techniques.
Coordonnées de contact
London, Royaume-Uni
- +447457413997 (Whatsapp only)
- info@eatping.com
- eatping.com
4,4
Excellent
297 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 88 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Disappointing Experiance
The idea of eat ping sounds great on paper but the execution is disappointing.
Arrived on time and was packaged fairly well.
Food did not look like the pictures. Portions are very small even when compared to other meal prep services.
A lot of the meals taste almost the same even tho they are supposed to be different. lacks any vegetables majority of my meals were just meat sauce and carb even though in the pictures it was shown as having various vegetables
20 janvier 2026
Avis spontané
Réponse de Eat Ping
Hello,
I am really sorry to hear the experience didn’t live up to expectations.
We’re glad the delivery and packaging were smooth, but it’s clearly disappointing that the meals didn’t match what you were expecting in terms of portion size, appearance, and variety.
All of our dishes are weighed and portion-controlled to ensure consistency and nutritional balance, but we completely understand that portion perception can vary depending on expectations and comparison to other services.
Your comment about vegetables and dishes feeling similar is particularly helpful and I will investigate this.
I never want the meals to feel repetitive or lacking in balance, especially when our goal is to deliver satisfying, flavourful Asian dishes that you can enjoy throughout the week.
Thank you again for taking the time to share this, and feedback like this genuinely helps us improve.
~Nick, the founder
Fantastic service really love these…
Fantastic service really love these meals, tried a lot of meal prep companies and Eat Ping just has everything I enjoy. Recommend trying them!
13 février 2026
Avis spontané
Réponse de Eat Ping
Hi James,
Thank you so much for the kind words. It really means a lot to hear that we stood out after you’ve tried other meal prep services.
We put a lot of care into both the food and the overall experience, so feedback like this genuinely motivates the whole team. Thanks again for the recommendation and for supporting what we’re building.
~Nick, the founder
Really promising food service!
The food and customer service is great! Real care and attention to detail. This meal service will go far!
25 janvier 2026
Avis spontané
Réponse de Eat Ping
Hi Danica,
Thank you for the lovely feedback! I am really glad you enjoyed both the meals and the service.
We’re still early in our journey, but hearing comments like this reassures us that we’re moving in the right direction. Thanks for taking the time to share it.
~Nick, the founder
Very tasty compared to other meal prep…
Very tasty compared to other meal prep services.
Only wish they didn’t use rapeseed oil!
5 février 2026
Avis spontané
Réponse de Eat Ping
Hi Ryan,
Thank you for the kind words. I am really glad you enjoyed the meals and that they stood out compared to other meal prep services.
I appreciate you sharing your note about rapeseed oil as well. We’re always reviewing ingredients and customer preferences as we continue to refine our recipes, so feedback like this is genuinely helpful.
Thanks again for taking the time to leave a review it really means a lot to my team.
~Nick, the founder
Highly recommend !
Having tried a few different health meal services, EatPing has provided much greater variety compared to many others which most of the time are just chicken, potato and vegetables. It’s great to see authentic flavours developed into things that you’d never normally classify as health, such as kimchi fried rice, tandoori chicken, chicken adobo, chow mein and many more! If you’re into your Asian flavours, I definitely recommend. EatPing has really helped me maintain my strict calorie limit as part of my cutting phase, whilst still making me feel like I look forward to lunch and dinner.
Finally, the delivery experience was great, as well as great packaging. Nick who owns the business actually also takes the time to directly message to ask for feedback, check the delivery arrived and ensure you’re satisfied - which is pretty unheard of.
I look forward to continuing to support this business and seeing many more new recipes!
1 février 2026
Avis spontané
Réponse de Eat Ping
Hi Pak,
Thank you so much for such a thoughtful and detailed review, it genuinely means a lot to me.
We’re really glad the variety and flavours stood out for you, especially while supporting your cutting phase. One of our biggest goals is to make healthy food something you actually look forward to, so it’s great to hear that came through.
It’s also lovely to hear that the delivery and packaging experience was smooth, and that the personal follow-ups were appreciated. As a small team, we really value staying close to our customers and learning directly from their feedback.
Thanks again for supporting Eat Ping we can’t wait to share many more new recipes with you.
~Nick, the founder
Inaccurate macros
My first week - the food tastes fine - but the portions are way too small to actually be the calories or macros stated. I'm not sure if you're growing too fast, but if your pictures show 5-6 pieces of large chicken and then people only get 2-3 small pieces in the box, it's wildly inaccurate. The food looks nothing like the pictures, which is fine, but you're giving way too little food for what you charge. I might as well pay less and get more macros from supermarket ready meals. I used to cook my own meals and looking at Eat Ping's portions I think the macros are sometimes half or 2/3s of stated. For example, for the snacks, the satay pieces on the website shows 8 pieces but it came with 3 small pieces covered in lots of peanut butter. I'm not sure if you're not ordering enough raw ingredients in advance, and running out due to demand, but the macros are way off. For those of us trying to bulk this is a headache because you end up in a calorie deficit whilst trying to be in a surplus.
4 février 2026
Avis spontané
Réponse de Eat Ping
Hello,
Thank you for taking the time to write such detailed feedback. I’m genuinely sorry to read this, and I want to acknowledge this properly. If the portions and macros didn’t match what was stated, then we’ve let you down here.
We do weigh every meal during portioning as part of our kitchen SOPs. Occasional human error can still happen, and this sounds like one of those cases. That’s not an excuse, and it’s not the experience we want anyone to have.
We’re a small business, and every negative review genuinely pushes us to tighten our SOPs and supervision further. Feedback like yours directly drives stricter checks in our kitchen, so this doesn’t repeat.
If you’re open to it, please reply or contact us directly. I’ll personally make sure you’re looked after and welcomed back properly.
Thank you again, your feedback truly helps us improve as a company.
~Nick, the founder
First experience was 10/10
First experience was 10/10
Ordering easy and choice decent
After care especially good
2 février 2026
Avis spontané
Réponse de Eat Ping
Hi Dan,
really glad your first experience was a 10/10 🙌
We put a lot of care into both the food and the aftercare, so it’s great to hear that stood out. Appreciate you taking the time to share this!
~Nick, the founder
Great tasting food with easy to track…
Great tasting food with easy to track macros. Would highly recommend, my favourite meal prep service ive used. Flavour & fuel!
1 février 2026
Avis spontané
Réponse de Eat Ping
Hi Daniel,
Really happy to hear you’re enjoying both the flavours and the macro tracking.
Means a lot to be your favourite meal prep service 💚 Appreciate the recommendation!
~Nick, the founder
Good food and good service
30 janvier 2026
Avis spontané
Réponse de Eat Ping
Hi Nathan,
Really appreciate the support!
~Nick, the founder
Great dishes which taste home cooked…
Great dishes which taste home cooked and fresher than other meal prep services which tend to taste more like a bland ready meal. Great customer service and easy to navigate the website.
29 janvier 2026
Avis spontané
Réponse de Eat Ping
Hi Sopihia,
I really appreciate the kind words, that our meals taste like home-cooked food, that's the goal!
~Nick, the founder
All meals are fantastic and very…
All meals are fantastic and very tasty..Im Asian so I can relate with their food. I tried other meal prep they are also good but this is my top choice at the moment. There are variety of flavours every week. I have to say they are a little bit expensive but worth the price. Packaging is solid!
19 janvier 2026
Avis spontané
Réponse de Eat Ping
Hi Jei,
Thanks so much for the thoughtful review!
We’re really glad you’re enjoying the flavours and weekly variety, and we appreciate the honest note on pricing too.
We put a lot into the quality of our ingredients and cooking, so it means a lot to hear you feel it’s worth it.
~Nick, the founder
Amazing quality and delicious food.
Been using this for a week after cancelling my Simmer subscription. Absolutely delicious food. Just had the salt and pepper prawns which were amazing. I need a bigger portion as I'm greedy and the food is great :-). Best ready meals I've ever eaten. Communication from the firm is great too they seem genuinely interested in your feedback. I
29 janvier 2026
Avis spontané
Réponse de Eat Ping
Hi Ivan,
I am thrilled to hear you made the switch and are enjoying the meals (especially the salt & pepper prawns 😄). Portion of the feedback noted, too. I am always listening. Really appreciate you sharing this!
~Nick, the founder
Tasty and Convenient
I've previously tried different food subscriptions in the past (HelloFresh, GreenChef, Musclefood Prepped Pots), but their food lacked something. When I found out that there was an Asian-specific meal sub, I jumped straight on it.
Absolutely no regrets.
The meals I've eaten so far have been super fresh and tasty. I'm on a restricted macro diet and these meals make light work of it.
It would be good to see meals to be lighter on the carbs, but I wouldn't want it to be a trade-off for authenticity or flavour.
Customer service is fantastic and responsive from Nick.
28 janvier 2026
Avis spontané
Réponse de Eat Ping
Hi Allison,
I'm really glad to hear that the meals are aligning with your macro goals and that the freshness and flavour stood out to you. You made a great point about incorporating lighter carbs without sacrificing authenticity, and that’s something we are actively working on behind the scenes.
Thank you so much for such a thoughtful review.
~Nick, the founder
Very well cooked
Very tasty food, chicken and meat were so well cooked, very tender and moist. They seem to really care about your thoughts and feedback. They want to listen. The found Nick is very passionate
19 janvier 2026
Avis spontané
Réponse de Eat Ping
Hi Jack,
So happy to hear you enjoyed the food and that the chicken and meats came through tender and well cooked, that means a lot to the kitchen team. We genuinely do care about listening and improving, so thanks for taking the time to share this.
~Nick, the founder
Verging on fraud
Verging on fraud, or fraud.
I wish I could upload pictures. I bought the steak snacks and they looked nothing like the pictures on the ping site. On the site the food looked much more tasteful and it also looked like a good portion. The steak they sent was a small portion and didn’t look at all like the pictures.
I switched to the chicken satay snack. The picture has two skewers of what looks like a good amount of chicken and it’s advertised as 25g of protein.
What I received was a box with a small amount of chicken. I have a kitchen scale and weighed the chicken. It was 51g, which equates to 12-13g of protein.
Now I question the amount of meat in all of their dishes.
Two stars because the meals are relatively tasty.
25 janvier 2026
Avis spontané
Réponse de Eat Ping
Hi Roque,
Thank you for taking the time to share your feedback, and I’m genuinely sorry for your experience.
I want to assure you that I’ve personally addressed this with our head chef and kitchen team, and we’ve put additional training and checks in place to prevent this from happening again. While we do weigh meals during production, occasional errors can occur, and we’re tightening our SOPs to remove any room for this going forward.
For clarity, our chicken satay uses 100–120g of chicken pre-cooking, which naturally reduces in weight once cooked. I understand this didn’t meet your expectations on this occasion, and I want to be clear that there was never any intent to mislead.
I completely understand that trust takes time, and all I can do is assure you we’re taking this seriously.
Thank you again for the honest feedback, it genuinely helps us improve.
~Nick, the founder
Réponse de Eat Ping
Hi Kiran,
Really glad you’re enjoying the taste and the balanced macros, that’s exactly what we aim for.
~Nick, the founder
Great experience all around
Love the meals, they are really tasty and varied. Good portion sizes too and love the idea of the extra snacks and the protein drinks. Super convenient way to eat healthy while being busy and saving so much time not cooking / cleaning up / food shopping. Excited to try all the different options!
23 janvier 2026
Avis spontané
Réponse de Eat Ping
Hi Irina,
So happy to hear the meals, portions, and extras like the snacks and protein drinks are making life easier.
Hope you enjoy trying all the different options!
~Nick, the founder
Réponse de Eat Ping
Hi Nirel,
Delighted to hear you enjoyed the meals, portions, and packaging. I really appreciate you taking the time to share this feedback 😊
~Nick, the founder
Delicious food, great service
Delicious food, timely delivery. They remind you to lock in your meals which really helps, and they have an incredible selection of good looking dishes that taste great. Very competitive pricing and flexible options
22 janvier 2026
Avis spontané
Réponse de Eat Ping
Hi Andrew,
Thank you so much for the detailed feedback! Really glad the food, timely delivery reminders, and flexibility stood out. We put a lot of thought into making meal planning easy without compromising on taste.
I truly appreciate your positive feedback on our pricing! Your support means a lot to us.
~Nick, the founder
Really enjoyed the food!
Really enjoyed the food!! The team are super responsive to questions and are building something amazing!!
Looking forward to my next order!
12 janvier 2026
Avis spontané
Réponse de Eat Ping
Hi Mubarak,
So happy you enjoyed the food and felt supported by the team. We’re excited for your next order and really appreciate you being part of the journey.
~Nick, the founder
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