Ecology Building Society Avis 

61
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

All investments are ethical, and supported building projects are eco- friendly. Staff are very friendly and helpful and investments are rewarded at a reasonable intersest rate. Website is easy to us... Voir plus

Noté 5 sur 5 étoiles

Opened two accounts with them and the whole process was excellent, speedy and user friendly. Cannot think of any negatives at all. Speed of transactions puts other, much larger, building societies... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am very happy with the high customer service consistently delivered and most importantly the efficiency of the IT System which is excellent. Would have no problem recommending saving products to f... Voir plus

Noté 1 sur 5 étoiles

Very poor & very slow! Ny daughter tried to set up an account with Ecology, and ended up not bothering They wanted her to send her passport and driving licence to them in the post as claimed they had... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société de crédit foncier
  2. Banque
  3. Institution financière
  4. Prêteur hypothécaire
  5. Banque d'épargne

Écrit par l'entreprise

Ecology Building Society is dedicated to building a greener society by providing mortgages for properties and projects that respect the environment and support sustainable communities, funded through our range of simple, transparent savings accounts. We operate across the UK including Northern Ireland.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

61 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,2

Tous les avis

(61)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Deserving of Wider Recognition

I recently spoke with our local new Green Party candidate who had never heard of the Ecology Building Society! I have had an account with them since they opened in 1980 and value them as part of my money management arrangements. They deserve to be much more widely known...

7 janvier 2026
Avis spontané
Logo de Ecology Building Society

Réponse de Ecology Building Society

Hi Caroline,

Thank you for taking the time to leave us a review and for speaking about us to your local Green Party candidate. We really appreciate you spreading the word about Ecology!

Thank you,
Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

helpful staff real people uk based…

helpful staff real people in uk based office can speak my language clearly and have commonsense to answer and contributure to the conversation.
Most refreshing.
I have supported for years. They do excellent work, their heart is in the right place!

28 novembre 2025
Avis spontané
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Réponse de Ecology Building Society

Hi Dr hills,

Thank you for taking the time to leave us a review.

We really appreciate your feedback and your continued support.

Thank you,
Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

Fantastic Building Society with great…

Fantastic Building Society with great values

Colleagues are genuinely helpful, caring and considerate

6 janvier 2026
Avis spontané
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Réponse de Ecology Building Society

Hi Constantine,

Thank you for taking the time to leave us a review, we really appreciate your support.

Thank you,
Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

My thoughts

I've been with the Society for many years now. I love their ethical policy. Withdrawing money appears to be rigourously protected by the in place security measures, and oaying in is easy vis BACS. It would be good if an ISA that paid monthly interest was offered, as would the facility to pay in cssh via the Post Office, bur apart from that, I am very pleased with them. Try them. You'll like them.

6 janvier 2026
Avis spontané
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Réponse de Ecology Building Society

Hi Adrian,

Thank you for taking the time to leave us a review, we really appreciate your continued support.

Thank you

Laura - Marketing Manager, Member Communications

Noté 4 sur 5 étoiles

Working with Nature Next Generation This company is a true representation…

This company is a true representation of how businesses should endeavour to help people to look after the planet. They offered me a mortgage, despite my age, to helped with the purchase of land for planting trees. Such faith in the restoration of the English countryside for the next generation. Priceless!

11 décembre 2024
Avis spontané
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Réponse de Ecology Building Society

Hi Sandra,

Thank you for taking the time to leave us a review.

We are so pleased we were able to help you with your mortgage.

Thank you for your continued support.

Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

Ecology Building Society makes things easy to understand…

Ecology Building Society makes things easy to understand in plain English and are easy to talk to and very helpful. I love their Ecological perspective.

10 décembre 2025
Avis spontané
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Réponse de Ecology Building Society

Hi Customer,

Thank you for taking the time to leave us a review. We appreciate your feedback and your continued support.

Thank you,

Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

Very understanding staff who treated me…

Very understanding staff who treated me as an individual and listened and supported me through everything I needed.
Excellent service.

6 décembre 2025
Avis spontané
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Réponse de Ecology Building Society

HI Simon,

Thank you for taking the time to leave us a review, we really appreciate it.

Thank you for your continued support.

Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

Ecology Building Society are excellent

Ecology Building Society are excellent. They are always courteous and very helpful over the phone and making deposits and withdrawals is very straightforward. Their ethical standards and support of ecologically resourced housing are excellent.

5 décembre 2025
Avis spontané
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Réponse de Ecology Building Society

Hi Dr G Gregory,

Thank you for taking the time to leave us an excellent review.

We really appreciate your feedback and continued support.

Thank you,

Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

Best Ethical Bank

I was looking for an ethical bank that is transparent about where it invests my money and only invests it into companies and/or projects that are good for the planet and communities, and Ecology came out top. The process of joining was smooth and all done digitally/via photos of paper documents. There are a good range of savings accounts to choose from and although the interest rates aren't market-leading, they aren't bottom of the market either and for me it was more important to be certain that my money is being ethically invested. Transfers are pretty quick and all information is very clearly (if sometimes repetitively) given. Looking at the monthly newsletters, it's clear that they live up to their reputation for ethical, eco-friendly investments, and they really put their money where their mouth is with things like better mortgage deals if you're looking for a more energy efficient home or looking to do an eco retrofit. The only criticism I have is I would really like them to be a bigger company with high street branches, debit cards and an app, so that I could move all of my banking over to them.

17 octobre 2025
Avis spontané
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Réponse de Ecology Building Society

Hi Mia,

Thank you so much for taking the time to leave such a thoughtful and comprehensive review. We really appreciate your feedback and your continued support.

Best wishes,
Laura - Marketing Manager - Member Communications

Noté 5 sur 5 étoiles

All round excellence

1) the ease of managing my accounts online and
2) the very positive attitude of staff when dealing with members
3) good interst rates and
4) becoming a part of an ethical organisation that contributes to the greater good makes the society
a absolute winner

14 octobre 2025
Avis spontané
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Réponse de Ecology Building Society

Hi MPG,

Thank you for taking the time to leave us a 5-star review, we really appreciate it.

Thank you,

Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

Very good customer service

Very good customer service, straight responsible ethical company I believe in good fair and real communication updates happy with my 7 years with it all.

20 août 2025
Avis spontané
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Réponse de Ecology Building Society

Hi Vania,

Thank you for leaving us a review and for your continued support over the past seven years. We really appreciate it.

Thank you,
Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

Great all round

Great service, great products, great ambitions and great ethics. What’s not to like?!

12 octobre 2025
Avis spontané
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Réponse de Ecology Building Society

Hi Philip,

Thank you for taking the time to leave us a review, we really appreciate your continued support.

Thank you,
Laura - Marketing Manager, Member Communications

Noté 1 sur 5 étoiles

Avoid this Company at all costs

Avoid this Company at all costs. They string you along for months, take ages to reply, then ask for the same paperwork over and over and finally say you've been timed out and you will have to reapply and pay and do it all over again.....

21 août 2025
Avis spontané
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Réponse de Ecology Building Society

Hi Mrs G Richards,

Thank you for taking the time to leave us a review. We're really sorry to hear that you've had a negative experience.

We've looked into our records but haven't been able to find any recent contact from you. If you'd like to get in touch, we'd really appreciate the opportunity to understand what's happened and see how we can help resolve things.

You can reach us by email at info@ecology.co.uk or call us on 01535 650770.

Thank you again,
Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

Excellent professional service

I have had a savings account with Ecology Building Society for 3 years now. I saw it recommended in the Ethical Consumer magazine which impressed me enough. My brother also recommended them as he has used them a few times over the years, he has his mortgage with them. I have been really pleased so far, absolutely no regrets, a really good decision to join.

4 août 2025
Avis spontané
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Réponse de Ecology Building Society

Hi Rachel,

Thank you for taking the time to leave us a review. We are very proud to be an Ethical Consumer Best Buy for our mortgages and savings accounts. We are pleased that you made the decision to join and I'd like to thank you for your continued support.

Thank you,

Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

Fabulous truly eco building

I approached Ecology Building society nine years ago for a mortgage to build a Straw bale house and have been with them ever since moving my savings over as well. I love the fact they support people like me to build their dreams in a green and natural way.

1 août 2025
Avis spontané
Logo de Ecology Building Society

Réponse de Ecology Building Society

Hi Emma,

Thank you for taking the time to leave us a review. We are so pleased to have been able to help you with a mortgage for you to be able to create your dream home.

We really appreciate your continued support.

Thank you,

Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

I've been saving With Ecology Building…

I've been saving With Ecology Building Society for 40 years. I really like that they were 'green' before it was trendy & they haven't watered down their values. It's great to talk to a real human being on the phone if I need to & the staff have always been friendly & efficient.

31 juillet 2025
Avis spontané
Logo de Ecology Building Society

Réponse de Ecology Building Society

Hi Briony,

Thank you for taking the time to leave us a review, we really appreciate your continued support over the last 40 years!

Thank you,
Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

Very happy to know my savings are being…

Very happy to know my savings are being used for ethical purposes.

31 juillet 2025
Avis spontané
Logo de Ecology Building Society

Réponse de Ecology Building Society

Hi SV,

Thank you for taking the time to leave us a review, we really appreciate your continued support.

Thank you,
Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

Exceptional values and ethos

Exceptional values and ethos. Great savings rate for Cash ISA. Good customer service. Website needs improving but that sounds like it is on its way. Highly recommend to all.

31 juillet 2025
Avis spontané
Logo de Ecology Building Society

Réponse de Ecology Building Society

Hi Peter,

Thank you for taking the time to leave us a review. You're right we're launching an updated platform later this year along with a new Ecology App, which will make it easier to view and manage your accounts. Watch this space!

We really appreciate your continued support.

Thank you,
Laura - Marketing Manager, Member Communications

Noté 5 sur 5 étoiles

A good, ethical and safe place for my money

I’ve saved with the Ecology for over 40 years. I like the ethics, and the staff are always helpful.

29 juin 2025
Avis spontané
Logo de Ecology Building Society

Réponse de Ecology Building Society

Hi Juliet,

Thank you for taking the time to leave us a review, we really appreciate it. We're especially grateful for your continued support over the past 40 years!

Thank you,
The Ecology Team

Noté 5 sur 5 étoiles

I have used the savings facilities of…

I have used the savings facilities of the ecological Building Society for 20 years plus and I have always found them very helpful.

28 juin 2025
Avis spontané
Logo de Ecology Building Society

Réponse de Ecology Building Society

Hi Carol,

Thank you for taking the time to leave us a review, we really appreciate it. We're especially grateful for your continued support over the past 20 years.

Thank you,
The Ecology Team

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