Got my solar panels and batteries installed last week and I have to say Ecoplex employees were extremely efficient and professional. I bombarded the office with queries and to put my mind at ease the... Voir plus
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Lisez les avis des autres
Dylan was excellent to deal with. He called out to our house following my initial enquiry submitted to Ecoplex online. He did not rush or pressurise us and explained everything very clearly and the va... Voir plus
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I got home charger for my electric car just over 3 years ago so it was just out of warrenty it wasnt working properly so Ecoplex told me i had to contact a company in Italy for parts which was night... Voir plus
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I recently deal with Dylan Mooney and found him extremely pleasant to deal with .His skills were very professionally and replied to any queries promptly either through email of phone call. Dylan is ce... Voir plus
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À propos de l'entreprise
- Société d'énergie solaire
- aussi dans
- Borne de recharge pour véhicules électriques
- Fournisseur d'équipements d'énergie solaire
Écrit par l'entreprise
Ecoplex Energy is a leading Irish provider of renewable energy solutions, with over 12,000+ installations completed nationwide, delivering solar PV systems, EV car chargers, and large-scale commercial installations to homes and businesses across Ireland. Known as the 'Installers of Feelgood', we are passionate about enabling better lifestyles for people and the planet by helping our customers reduce their carbon footprint while cutting rising energy costs. We are fully registered with SEAI and Safe Electric, and all installations are carried out by our expert professional team using Tier 1 products installed in full compliance with SEAI and NSAI standards, so you can be confident you are in safe hands. We pride ourselves on excellent customer service, prompt responses to enquiries, and free site surveys to ensure every system is designed efficiently and reliably to meet your needs, giving you the freedom to harness your own zero-emission, zero-cost energy for life.
Coordonnées de contact
Clyde House IDA Business and Technology Park Blanchardstown , D15Y6NT, Dublin , Irlande
- 012248365
- info@ecoplexenergy.ie
- ecoplexenergy.ie
4,4
Excellent
469 avis
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Smooth Installation & Excellent Service
Harsh Shah, made the entire installation process seamless from start to finish. He arranged everything promptly, kept me informed, and ensured the process was hassle-free. The technician also did an excellent job on the day of installation. Great service all around!
14 août 2025
Avis spontané
Réponse de Ecoplex Energy
Dear Bindu,
Thank you so much for your kind review! We're thrilled to hear that Harsh Shah made your installation experience smooth and hassle-free from start to finish. We’ll be sure to pass along your compliments to both Harsh and the technician — they’ll be delighted to know their efforts made such a positive impact.
We truly appreciate your feedback and your support. If you ever need anything in the future, don’t hesitate to reach out.
Warm regards,
The Customer Experience Team
I previously wrote a review on this…
I previously wrote a review on this site on the 5th of July . I was told they would be in contact with me regarding my experience.. I'm still to hear from them really highlights the customer service of this company. Still no ber assessment since may absolutely disgusting.
23 mai 2025
Avis spontané
Réponse de Ecoplex Energy
Dear Caron
We’re very sorry for the delay and the frustration this has caused you. We will be in touch with you immediately to resolve this matter.
Regards
Ecoplex Customer Service
Excellent experience dealing with Harsh…
Excellent experience dealing with Harsh Shah. He explained everything in great detail and responded to my queries straight away.
1 août 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Anthony
We’re thrilled you had such a great experience, and that Harsh was able to make everything crystal clear and smooth sailing for you.
Regards
Ecoplex Customer Service
Highly recommend
Highly recommend. Harsh Shah made the whole experience so much easier, he gave me all the information I needed to make my decision. Installation done as scheduled on time and super smooth.
29 juillet 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Kunjal
Thanks so much for your wonderful feedback! We're really glad to hear everything went smoothly from the initial chat through to installation. Sounds like Harsh and our Ecoplex EV team made the process an easy one for you without any drama (just the way we like it).
Regards
Ecoplex Customer Service
Excellent consultation
Excellent consultation with Padraig.
All our questions were fully answered and explained.
We had another company booked for a consultation tomorrow, but after today's meeting we were happy to cancel tomorrow's meeting and sign up today.
29 juillet 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Stephen
Thanks a million for your fantastic review! We're so glad Padraig went above and beyond and answered all your questions. Hearing that you cancelled another consultation to join our Ecoplex Solar family made our day!
Regards
Ecoplex Customer Service
Installation of ev charger
Very good customer service Harsh Shah, the sales guy, and Conor Keogh, the electrician who installed the charger, both were very professional and helpful and did a great job,
16 juillet 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Donnacha
We truly appreciate your great feedback! It’s fantastic to hear that everything went smoothly from the initial consultation right through to the final installation. We're glad our Ecoplex EV team was prompt, clear in communication, and made the entire experience an easy one for you.
Every km in your EV is a win for the planet and your wallet. Enjoy it!
Regards
Ecoplex Customer Service
Greg's roof team
Today Greg's team installed panels on my roof, great, fast and professional job.I sincerely recommend
24 juillet 2025
Réponse de Ecoplex Energy
Hi Marek,
Thank you for your kind words! We're thrilled to hear Greg's team did a great job. We truly appreciate your recommendation!
Kind regards,
Ecoplex Customer Service
From sales to installers everything…
From sales to installers everything perfect. Great bunch of lads. Arrived on time. Explained everything. Nothing a problem.
22 juillet 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Paula,
Thank you so much for your kind feedback!
We’re thrilled to hear that everything went perfectly from sales through to installation. It’s great to know the team arrived on time, explained everything clearly, and made the whole process smooth for you.
Kind regards,
Ecoplex Customer Service
A positive experience all round
From the initial sales rep calling to go through the options for solar, right through the installation, everything went really well. The installers arrived on time. The roofers were professional and efficient, explained everything really well and worked hard to make sure the job was done in good time (it was roasting outside too). The electricians were brilliant. Their work was neat and tidy and they were very helpful in finding a decent cabling route from the install to the Consumer unit. All of the workers were friendly, customer oriented and cleaned up after themselves. The forms were submitted by the office to the ESB in good time too.
Overall a very positive experience. Thank you!
30 juin 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Gregg,
Thank you so much for taking the time to share your experience with us. We’re absolutely delighted to hear that everything went smoothly from your initial consultation right through to the installation.
It’s wonderful to know that our installers, roofers, and electricians all made a positive impression.
We’re also glad the paperwork and coordination with the ESB were handled efficiently, helping to make the whole process as seamless as possible for you.
On behalf of everyone involved, thank you once again for choosing us for your solar installation. If you have any questions or need assistance in the future, we’re always just a call or email away.
Kind regards,
Ecoplex Customer Service
The company are extremely frustrating…
The company are extremely frustrating to deal with with poor customer service. Calls not going through and not answering emails.
Called out to install but short cable and no reinstallation date. I'm at the stage I'm looking to cancel and get deposit back.
18 juillet 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Mary,
I'm very sorry to hear about the poor experience you've had, this is not the standard we aim for, and I understand your frustration.
Please leave your details and I can escalate your concerns to our team, and we’ll be in touch shortly with an update and a firm reinstallation date. If you do wish to proceed with cancellation and a refund of your deposit, we will respect that and begin the process right away.
Thank you for your patience, and again, sincere apologies for the inconvenience caused.
Kind regards,
Ecoplex Customer Service
Avoid this company at all costs or it will cost you
Zero customer service when things went wrong, which they did. Instillation delayed and then didn't turn up on day of installation. Once system was installed, it wasn't working, they insisted it was until I paid for an independent electrician to come and confirm that it wasn't working. Unable to get on the phone despite many attempts. They didn't submit the NC6 form for over a month AFTER installation, after I had to remind them. So many emails just ignored, staff were rude when they did respond. Had to pay for a second time for an electrician to come and fix work they said was fine.
14 juillet 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Kim,
We’re very sorry to hear about the issues you experienced. We take your feedback seriously and would like to resolve this properly. A senior team member will be in touch shortly to review your case.
Thank you for bringing this to our attention,
Ecoplex Customer Service
Fantastic Service & Products at a great price
Fantastic Service & Products, 2 week turn around from survey and quote now up and running.
From the outset the guys were top notch, Professional, knoweldagable, and friendly.
We were so happy with the price also Ecoplex don't charge you the €1800 from SEAI they chase all all that up for you, so no chasing the SEAI for your grant.
The guys on site we're excellent from Roofers to the Electricians and great communication from head office.
All in all a great experience with a price to match.
11 juillet 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Thomas,
Thank you so much for your fantastic feedback! We're thrilled to hear that your experience with Ecoplex from survey to installation - was smooth, professional, and stress-free.
It’s great to know our team’s expertise, communication, and support with the SEAI grant made a real difference. We’ll be sure to pass your kind words along to our roofers, electricians, and office staff.
We truly appreciate your recommendation,
Ecoplex Customer Service
Solar Panels installed in Wexford
Had Solar panels with storage battery and Eddy (water heating system) included. Excellent service, workmen were polite and tidied up after themselves also. Had a few teething problems at first, and even though we are in Wexford, someone was sent down as quickly as possible. We are now reaping the awards, happy days. I’d have no hesitation in recommending this company.
28 février 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Hilary,
Thank you for the wonderful feedback! We're so glad to hear you're enjoying the benefits of your solar panels, battery, and Eddy system. It’s great to know our team provided excellent service - from installation to follow-up support and that everything is now running smoothly.
We truly appreciate your recommendation and your kind words about our staff. If you ever need assistance in the future, we’re just a call away.
Kind regards,
Ecoplex Customer Service
Overall Good Experience.
The quote process with Harsh was a very smooth one. All details were well explained. Also on the installation day the team arrived on time and work was done before the estimated time.
18 juin 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Tushar,
Thank you so much for your kind feedback! We're delighted to hear that Harsh made the quote process smooth and informative for you, and that the installation team delivered on time and ahead of schedule.
We truly appreciate you taking the time to share your experience. If you ever need anything in the future, please don’t hesitate to reach out.
Kind regards,
Ecoplex Customer Service
Great service from quote to installation
The quote process was really clear where we could talk to Andrew who didn't bombard us with marketing details like other competitors did. He paid attention to our specific requirements to customise a solution that fitted our needs.
The system was all installed 2 to 3 weeks after we accepted the quote. Work was done in less than a day thanks to Denis and his team. We are happy with the work done so far!
16 juin 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Yannick,
Thank you so much for your kind feedback!
We're thrilled to hear that the quote process was clear and that Andrew was able to support you with a tailored solution. We're also pleased that Denis and the installation team delivered efficient and timely work.
We're glad you're happy with the system so far. If there's anything you need or any questions down the track, please don’t hesitate to reach out.
Kind regards,
Ecoplex Customer Service
Solar panels fitted today
Solar panels fitted today. Great work done by Dave and his team. Very neat and tidy.
25 juin 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Gerard,
Thanks very much for taking the time to leave us a review. We are delighted to hear you had a positive experience with Dave and the team and really appreciate the feedback.
Kind regards,
Ecoplex Customer Service
A great company.
We had solar and ev charger installed. From the very beginning, Ecoplex were great. I could not recommend them enough.
5 juin 2025
Avis spontané
Réponse de Ecoplex Energy
Hi,
Thanks very much for your 5-star review and recommendation. We're glad you had a positive experience with us.
Kind regards,
Ecoplex Customer Service
Solar panels
Alexandra explained everything in great detail and was always at the end of the phone to answer any queries we had.
Would recommend ecoplex they arrived on time and did a very professional job
6 juin 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Pat,
Thank you so much for your kind words! We're thrilled to hear that Alexandra was able to provide detailed support and be there whenever you needed assistance. We truly appreciate your recommendation and are glad you had a positive experience with Ecoplex!
Kind regards,
Ecoplex Customer Service
Dennis and team worked very hard with…
Dennis and team worked very hard with all safety measures, especially it was very hot out side.
19 juin 2025
Avis spontané
Réponse de Ecoplex Energy
Hi Ivan,
Thanks very much for your 5-star review. Glad you had a positive experience with the team.
Ecoplex Customer Service
Had our solar panels installed by…
Had our solar panels installed by Ecoplex. They have great teams, from sales to electricians and roofers. Had a bit of issues but was fixed quickly. Darren and his team were installing the panels and the weather was horrendous and still got job done. John and Joanna were also great to talk to when we were still just thinking about it. John gave a details and even showed us the app on how the energy works and how much we would be saving monthly.
18 juin 2025
Avis spontané
Réponse de Ecoplex Energy
Hi,
Thank you so much for your kind words and for taking the time to share your experience!
We're thrilled to hear that you were happy with the service from start to finish, from your initial conversations with John and Joanna, right through to the installation with Darren and his team.
We really appreciate your patience during the minor issues and are glad we could resolve them quickly. At Ecoplex, we’re committed to delivering a seamless and positive experience for every customer, and your feedback is exactly what we strive for.
Kind regards,
Ecoplex Customer Service
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