Friendly, helpful, informative, not too pushy. Everything sorted out quickly and efficiently on the phone. Thank-you Fatima!
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Lisez les avis des autres
Although I thought I had renewed my accounts earlier in the year it transpired that I had been contacted too early and my initial renewals had been made outside the renewal window. After this fiasco,... Voir plus
L'entreprise a répondu
Alex was very professional and explained everything well. Giving me options that would be beneficial to the business rather than just opting for the most expensive .
Straight forward painless process. I was called as my contract was coming to an end. The young lady I dealt with was extremely helpful and patient. She recommended a better fit for my energy purposes... Voir plus
À propos de l'entreprise
- Fournisseur d'électricité
- aussi dans
- Compagnie gazière
- Entreprise de Voirie et Réseau Divers (VRD)
- Service de paiement par carte de crédit
- Service de télémarketing
- Site de comparaison de prix
Écrit par l'entreprise
We provide personalised guidance and support to customers looking for expert advice on utility services.
Coordonnées de contact
18-22 Lloyd Street, M2 5WA, Manchester, Royaume-Uni
- Admin@ecosavepay.com
- ecosavepay.com
4,6
Excellent
932 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
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I don't wish to criticise dear Aaron
I don't wish to criticise dear Aaron, but he did get a bit muddled but finally we sorted it out & certainy he is a very caring & well-meaning fellow.
9 juillet 2026
Efficient and polite
9 juillet 2026
I was very pleased with the service I…
I was very pleased with the service I received thank you.
7 juillet 2026
Ryan Collins was easy to deal with
Ryan Collins was easy to deal with, direct and not too salesy -which is always a relief.
9 juillet 2026
Clear instructions all the way through
7 juillet 2026
Alex was very helpful and professional.
7 juillet 2026
It was speedy
It was speedy, clear and straight forward, the call handlers where brilliant
2 juillet 2026
Claire was great
Claire was great , very patient as every time she rang I was working
1 juillet 2026
Increase prices before contract starts!!!
We entered into an energy contract through EcoSave after being repeatedly told that signing early would secure us a cheaper rate and protect us from future energy price increases.
The contract wasn’t due to start until October 2026, yet before it had even begun, we were informed that the agreed rates were increasing significantly.
Had we known that the prices could be increased before the contract commencement date, we would never have agreed to sign early.
When we raised concerns, we were passed between the broker and supplier, with each party directing us back to the other rather than providing a solution.
We also requested the sales call recording because the issue relates to what was said during the sales process. Instead of receiving the original sales call, we were provided with approximately two minutes of what appears to be a post-sale verification call conducted after the agreement had already been made.
The actual sales conversation — where we say we were told this would be a cheaper contract and protect us from future price rises — has not been provided despite our requests.
Our experience has been frustrating and disappointing, particularly given the lack of clear answers and meaningful engagement with our concerns.
Based on our experience, I would strongly advise other businesses to ensure they fully understand whether rates can change before a contract starts and to obtain all promises and representations in writing before agreeing to anything.
26 juin 2026
Avis spontané
Future economy for business outlay
It seems a good deal and ecosave have promised to keep us on lowest possible payments in new contract…
26 juin 2026
So easy to complete.
24 juin 2026
Excellent customer services
Excellent customer services, well explained and helpful, quick and efficient to sort out a fantastic deal, great staff member Keira
24 juin 2026
Alex was very patient and helpful
23 juin 2026
friendly efficient service
22 juin 2026
Professional service
Ryan called when said he would, was very professional & talked through options available.
22 juin 2026
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