Ordering online from Edisons has been very straightforward, economical, and responsive. Most impressive was their response to a malfunction I had with a piece of equipment purchased 2 years ago. Af... Voir plus
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Lisez les avis des autres
We purchased a PLANTCRAFT 4-Stroke Tiller Cultivator less than a year ago, with warranty, trying to deal with Edisons customer service is a joke, we have been passed around to all different department... Voir plus
L'entreprise a répondu
Update-my fault didn't see email's in spam There were no bolts in the box to put it together so we had to improvise just to get it under cover now they WONT answer my emails I will change t... Voir plus
L'entreprise a répondu
I have to admit had two issues place orders as my internet kept dropping mid order but both times Darren in support done an amazing job sorting things out instantly. I could not be happier with the s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are a fast-growing online retailer of home, garden and outdoor machinery products. Our products range from lawn mowers and chainsaws to wood chippers and log splitters! Established for over 10 years, we are one of Australia's leading and fastest-growing e-commerce companies. Our success has seen us featured in BRW fast-starters, Sydney Morning Herald, A Current Affair and Sunrise. We’re the Aussie underdogs taking on the big retailers. Since 2006, our Sydney based company has helped over 1 million Aussies save hundreds of dollars on garden machinery tools by cutting out the expensive middlemen and going directly to the manufacturer. We have shipped over 2 million products across Australia, currently employ over 150 staff and operate a massive logistics network with warehousing covering more than 20,000 square metres. You could say that we’re a bigger, stronger and faster version of ourselves.
Coordonnées de contact
2 Costello Place, 2147, Seven Hills, Australie
- 02 8667 7842
- support@edisons.com.au
- edisons.com.au
4,4
Excellent
698 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent after sales service
Excellent after sales service and support. I bought a Chinese diesel heater for my caravan from them and it worked beautifully but then stopped working. After a bit of troubleshooting it appeared to be the glow plug which they happily replaced and when that didn’t work I isolated it to the fuel pump which they also replaced both with our argument and both at no cost to me.
They really look after their customers
16 janvier 2026
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi M G,
Thank you so much for taking the time to leave such a detailed and positive review.
We’re really pleased to hear that you were happy with our after-sales service and support.
We’re glad we could help troubleshoot the issue and get you back up and running by replacing the glow plug and fuel pump without any hassle or cost to you.
Your kind words mean a great deal to our team, and we genuinely appreciate your support.
If you ever need any further assistance, please don’t hesitate to get in touch.
Regards,
Mich
Firstly a great price
Firstly a great price. Second fast delivery.
Overall great shopping experience.
14 janvier 2026
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi there ,
Thank you so much for your 5-star review! We’re thrilled to hear you enjoyed the price and fast delivery. We really appreciate your support and hope to serve you again soon.
Regards,
Hana
Great item
Great item, fast postage, extremely pleased with our purchase..
Thank you
9 janvier 2026
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Michael,
Thank you so much for your kind review!
We’re delighted to hear that you’re extremely pleased with your purchase and that the item arrived quickly. Your feedback truly means a lot to us and encourages our team to keep delivering great products and service.
If you need any assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Regards,
Mich
I've gotten a few things over the years…
I've gotten a few things over the years and have been pleased.
9 janvier 2026
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Brad,
Thank you for taking the time to share your feedback!
We truly appreciate your continued support over the years and are glad to hear that you’ve been pleased with your purchases. It means a lot to us to have returning customers like you.
If there’s ever anything we can help you with, please don’t hesitate to reach out. We look forward to serving you again in the future.
Regards,
Mich
Well made arrival very quick happy with…
Well made arrival very quick happy with this product.
8 janvier 2026
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Graham,
Thank you for your feedback!
We’re glad to hear that you are happy with the product and that it arrived quickly.
We appreciate your support and hope you continue to enjoy it!
Kind regards,
Daisy
Social Media Team
Great looking product
Great looking product have not use yet but had your brand before and always performs well
8 janvier 2026
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Robert,
Thank you for your feedback.
We’re pleased to hear that you’re happy with the look of the product. It’s also great to know you’ve had positive experiences with our brand in the past and that it has always performed well for you.
We appreciate your continued support and hope the product meets your expectations once you start using it. If you need any assistance, please don’t hesitate to contact us.
Kind regards,
Charlotte
Social Media Team
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi there,
Thank you for your feedback.
We’re pleased to hear that you were happy with our service.
If you need any further assistance, please feel free to contact us.
Kind regards,
Daisy
Social Media Team
Great service
Great service. Easy to use website and fast postage. Good quality products.
31 décembre 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Jacob,
Thank you for your feedback.
We’re glad to hear that you had a great experience with our service, found the website easy to use, and were happy with the fast postage and product quality.
We appreciate your support and look forward to assisting you again.
Kind regards,
Aphrodite
Social Media Team
Good shopping
Quick response time and great communication very fast delivery service and with tracking
Item described to the t
Very happy with the purchase and will
Buy from Edison’s again
29 décembre 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Stui M,
Thank you very much for taking the time to leave such a positive review.
We’re glad to hear you were happy with our quick response time, communication, and fast delivery with tracking. It’s great to know the item arrived exactly as described and met your expectations.
Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future.
Regards,
Mich
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Paul,
Thank you for your feedback!
We’re glad to hear you’re happy with the product and that it arrived quickly. If you need any assistance in the future, please don’t hesitate to contact us.
Regards,
Mich
Great valueRegular user of Edison’s cannot fault…
Regular user of Edison’s cannot fault their value to reliability products
Keep doing you
17 décembre 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Paul,
We just saw your review and wanted to reach out and say thank you!
There is no better compliment than hearing from a regular user that we’re hitting the mark on reliability and value. We’ll keep doing our thing as long as you keep being an awesome customer.
Regards,
Ace
Social Media Team
Good Service & Quality Product
Edisons delivered a 5-Star customer experience due to the ease to research & order the product, informed shipping information, and included a small discount offer. Thanks to the teams at Edisons.
12 novembre 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi there,
Thank you for your kind feedback!
We’re thrilled to hear that you had a 5-star experience with Edisons, from researching and ordering the product to receiving shipping updates and the discount offer.
We’ll be sure to pass your thanks along to the teams involved. Your support means a lot to us!
Kind Regards,
Charlotte
Social Media Team
Michigan 300 home mulcher
Compared home mulches and found the Michigan 300 on a sale price and in my budget. The reviews were quite positive and so I decided to order one and pay for express post delivery. The item arrived the next day after ordering. I used it the next day and was impressed as to how it mulched quite a pile in a short time. Great buy at the current price.
12 décembre 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi there,
Thank you for sharing your feedback!
We’re thrilled to hear that your Michigan 300 home mulcher arrived quickly and that it exceeded your expectations in performance. It’s great to know it helped you mulch efficiently and that you’re happy with your purchase.
We appreciate you taking the time to let us know and hope you continue to enjoy using your mulcher!
Kind Regards,
Charlotte
Social Media Team
Great work have already put it to the test
Fast efficient and economical
10 décembre 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Rhonda,
Thank you so much for taking the time to share your positive experience with us!
Your kind words reinforce the hard work our entire team puts in to ensure that our customers receive great value and timely service without compromising on quality.
We look forward to serving you again in the future!
Regards,
Ace
Social Media Team
Fast shipping
1 décembre 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Richard,
That's wonderful to hear! We work hard to ensure our customers receive their orders as quickly as possible, and we're delighted that you experienced fast shipping.
Regards,
Ace
Social Media Team
Well packaged
Well packaged, looks well made and excellent quick service
28 novembre 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Max,
Thank you so much for taking the time to share your positive experience with us! We were thrilled to read your kind words.
Delivering a great product and excellent service is always our top priority, and feedback like yours lets us know we're on the right track.
We truly appreciate your business and hope you enjoy your new item.
If you have any questions or need anything at all in the future, please don't hesitate to reach out.
Regards,
Ace
Social Media Team
Very impressed
Very impressed. Ordered midday and delivered next morning. Equipment quality looks good. Have purchased from Edisons before and won't hesitate to do so again
27 novembre 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Chris,
Thank you so much for your wonderful review! We're delighted to hear that your order arrived promptly and that you're impressed with the quality of the equipment.
We truly appreciate your continued support and are glad to know you’ve had great experiences with Edisons. Your confidence in us means a lot, and we look forward to serving you again in the future.
If there’s anything you ever need, please feel free to reach out.
Regards,
Mich
Bullet Telescopic Ladder 3.8m
Have not used ladder as yet, but seems very well made, easy to carry at 10kg weight. The best part is placing an order on Sunday and paying an extra $4.95 for express delivery and receiving it next day. Great Service as usual from Edison. I have ordered various items from Edisons and so far have not had a bad product or experience from them
24 novembre 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi M Shank,
Thank you so much for taking the time to share your positive experience!
We design our products with quality and practicality in mind, and it's wonderful to know we hit the mark!
We are especially pleased that our Express Delivery service met your expectations, ensuring you received your order placed on Sunday the very next day. We always strive to provide efficient and reliable service, and your feedback confirms the value of that extra effort.
It is incredibly rewarding to hear that you have had consistently great service and positive experiences with the various items you've ordered from Edison over time. We appreciate your continued trust and loyalty!
Best regards,
Ace
Social Media Team
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi there,
That's fantastic to hear! We're so glad your experience was both quick and easy and that you enjoyed the fast delivery.
Making the process smooth and getting your order to you quickly is always a top priority for us.
Regards,
Ace
Social Media Team
Fast service & delivery.
19 novembre 2025
Avis spontané
Réponse de Edisons - Online Machinery & Hardware Specialist
Hi Justin,
That's excellent feedback! Thank you for letting us know you were happy with both the fast service & delivery.
We work hard to make sure our customers have a quick and efficient experience, and it's wonderful to hear we hit the mark for you!
Regards,
Ace
Social Media Team
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