Customer service makes this experience 5 out of 5. Dealt with a lady called Natalie that went the extra mile finding out everything we needed with a ventilation system and kept her awesome attitude... Voir plus
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I made my first ever purchase from eFans having found them to be one of only a few companies who had what I needed. Having worked in a service industry for over 30 years the one thing you remember mor... Voir plus
Absolutely first rate level of service and expertise. Geoff went completely 'above and beyond' in his efforts to get the complicated extraction system to work clearly he has years of experience in th... Voir plus
Great experience , usually use another retailer but with Efans quick response and help as our first choice was obsolete . we placed the order with no regrets. 400mm fan received , installed and will u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
We are the online store for ventilation & heating equipment. Free UK delivery, free expert advice and great deals on the best range of fans, air terminals & heat recovery units.
Coordonnées de contact
Royaume-Uni
- 0161 818 2050
- hello@efans.co.uk
- efans.co.uk
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Filters for air exchange unit
Found last order and pressed reorder. Great and I know I have ordered correct items
Helpful support regarding product…
Helpful support regarding product selection. Responses to my inquiries were quick, and the delivery was fast.
Happy with our purchase of vents
Happy with our purchase of vents. As described and quick delivery. Will return again.
Super customer service and communication
I made my first ever purchase from eFans having found them to be one of only a few companies who had what I needed. Having worked in a service industry for over 30 years the one thing you remember more than the product when dealing with companies is the quality or often lack of quality customer service. I made a mistake in what I purchased and found the level of consideration and support offered to me to be first class, from the speed of email communication to even a manager contacting me directly with an offer to help out when they didn’t have to. If only there were more companies offering such high levels of customer service!
Customer service makes this experience…
Customer service makes this experience 5 out of 5.
Dealt with a lady called Natalie that went the extra mile finding out everything we needed with a ventilation system and kept her awesome attitude the full time.
Thanks!
The filters were well boxed up and…
The filters were well boxed up and arrived timeuosly in the mail.
Great experience & On Time Delivery
The product arrived right on time, and Natalie was an absolute pleasure to deal with. Excellent service all around—I’d highly recommend!
Nick from the team was absolutely…
Nick from the team was absolutely fantastic.
Got back to me about my query so quickly and even upgraded delivery as it was urgent as couldn’t trade without this item.
Cannot recommend enough.
Thanks for your help Nick
I was able to find exactly what I…
I was able to find exactly what I needed at a good price very easily and delivery was prompt.
fast efficient service
Great Communications
Items weren't in stock, but kept up to speed with restocking, only took a week or so and we weren't in a rush for items.
Excellent Service
Got quote quickly. Agreed delivery cost and lead time. Order delivered bang on time. Will use again.

Réponse de eFans Direct
Excellent communication and super fast…
Excellent communication and super fast delivery , …… and great product , thanks

Réponse de eFans Direct
Always on time
Always on time ! Great service from initial enquiry to delivery.

Réponse de eFans Direct
Great salesmen and timely deliveries
Great salesmen and timely deliveries

Réponse de eFans Direct
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