I received a e-mail informing me that my account may have been accessed and not by me. I called 207-221-5000 Extension 1311. I spoke with a young man named John who has the patience of a saint. He ex... Voir plus
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I received a e-mail informing me that my account may have been accessed and not by me. I called 207-221-5000 Extension 1311. I spoke with a young man named John who has the patience of a saint. He ex... Voir plus
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Have been with ECU for 35 years. I was also very fortunate to work there. Reached out to Sarah in mortgage department and she was absolutely wonderful. We closed on our refinance, took equity cash out... Voir plus
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My account was hit with several scam charges, resulting in a negative balance and OD fees. Rebecca Lanefski stepped in and helped me get everything sorted out efficiently. She was incredibly pleasant,... Voir plus
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We had a great experience with Denise! She was very clear at explaining things, she made the whole transaction processes easy for us, and she always had a smile! We will certainly be back to see her f... Voir plus
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Écrit par l'entreprise

Evergreen CU is one of the largest credit unions in Maine, with over $640 million in assets and serving over 32,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.
Écrit par l'entreprise

225 Riverside St. , 04103, Portland, Etats-Unis

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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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She was wonderful a true joy to speak with and she answered my questions in a professional manner.

Réponse de Evergreen Credit Union
She was patient and informative. Very good at what she does.

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I’m new to Evergreen Credit Union, I could not be happier to be part of this wonderful financial institution!

Réponse de Evergreen Credit Union
I was experiencing some issues with your on online portal and so I went into the Windham office and Jennel Berry was amazing she figured out what the problem was and fixed it and had me out the door in no time.

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Paul helped me with a question I had about CDs. Friendly and efficient. Very much appreciated!

Réponse de Evergreen Credit Union
Today I had one of the best customer service experiences ever at EGCU. It was found my debit card had been compromised and needed to be replaced. I went to the credit union on Broadway in South Portland and as I stood there waiting for a new card I had a great conversation with both the teller working on my issue and another who was waiting for customers. Both were so professional, courteous, and genuinely kind. Not because that's their job but because they sincerely cared and it was apparent. Later at home I had to make a call back to the CU due to an issue updating a site with recurring billing using the new card. I experienced exactly the same level of attention and caring. There came a point where I was so overwhelmed and moved by this I asked who to reach out to there so I could be sure they received my gratitude. I have been a loyal EGCU customer for over 20 years. If anyone asked me to recommend a place to do their banking EGCU is unmatched. When I dealt with staff today I wasn't being waited on at a business. I felt like I was part of a family. Kudos to Evergreen Credit Union for providing stellar customer service and showing just how much they care about their patrons!

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Chelsey was very helpful and clear. There where no surprises in regard to documents needed.
A very efficient process

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As a first time loaner it was made very easy and enjoyable.

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I financed my new vehicle and had an amazingly easy experience. Isaiah made the process easy... thanks so much!!

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Chealsy was amazing and very helpful
Very happy with the whole experience

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Chelsey was detailed and super friendly! She made it a very easy experience. I’d definitely recommend Evergreen to anyone!

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This was the most hassle free loan I have ever taken out.
The staff had everything done with just a few phone calls. When I went in to sign the paperwork,I was in and out in just about 10 minutes. There staff is on there A game.

Réponse de Evergreen Credit Union
I stopped in to update my address and ended up getting a low rate credit card and my car loan was transferred to Evergreen so I am saving $25 a month on my car payment! Thank you Chelsea!
Kelly P.

Réponse de Evergreen Credit Union
My husband and I were able to open the required account and have our loan processed in a timely manner.

Réponse de Evergreen Credit Union
Applied and closed on a loan and opened two accounts in a timely manner. Easy, helpful, friendly and professional made this a great experience.

Réponse de Evergreen Credit Union
Our loan officer, Chelsey was awesome! She was always responsive and kept us in the loop every step of the way. She made the process simple and stress free. Thank you, Chelsey and Evergreen!

Réponse de Evergreen Credit Union
The customer representative was very helpful with our questions and the process of opening up our accounts and credit cards. The facility was cheerful and staff also friendly. We felt confident with our decision making the move to this credit union.

Réponse de Evergreen Credit Union
Heidi was extremely helpful through the process with me being in a tough time crunch. She made everything run as smoothly as possible for my situation and I am incredibly grateful. Thanks Heidi!

Réponse de Evergreen Credit Union
I applied for a small personal loan with Chelsey Cargen at the South Portland branch. Chelsey made the approval process very easy and communicated important updates and details in a timely manner.
I already have a checking, savings and sun select credit card with EGCU and am grateful to be building my credit and savings with a great institution.
Thank you!

Réponse de Evergreen Credit Union
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