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Evergreen Credit Union Avis 392

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I received a e-mail informing me that my account may have been accessed and not by me. I called 207-221-5000 Extension 1311. I spoke with a young man named John who has the patience of a saint. He ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been with ECU for 35 years. I was also very fortunate to work there. Reached out to Sarah in mortgage department and she was absolutely wonderful. We closed on our refinance, took equity cash out... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My account was hit with several scam charges, resulting in a negative balance and OD fees. Rebecca Lanefski stepped in and helped me get everything sorted out efficiently. She was incredibly pleasant,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great experience with Denise! She was very clear at explaining things, she made the whole transaction processes easy for us, and she always had a smile! We will certainly be back to see her f... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Institution financière
  2. Distributeur de billets
  3. Coopérative de crédit

À propos de Evergreen Credit Union

Écrit par l'entreprise

EGCU-Logo-Gradient-RGB-2

Evergreen CU is one of the largest credit unions in Maine, with over $640 million in assets and serving over 32,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.

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Serving Mainers Since 1951

Écrit par l'entreprise

Committed to Serving All of Southern Maine
With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.

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Evergreen Credit Union

Quick decisions, award-winning service, and a local team.

4,8

Excellent

TrustScore 5 sur 5

392 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Loving Riverside

Not only was my recent auto loan a smooth and speedy experience, I was in constant contact with a banking professional via email, who sent me my loan documents electronically. I was able to docusign them from my phone and I picked up the check for my vehicle purchase the very next day.

30 août 2023
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Réponse de Evergreen Credit Union

Good morning,

Thank you for letting us know about your Riverside Evergreen experience! We're so glad the team was able to help you with your vehicle loan.

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

Very knowledgeable customer service…

Very knowledgeable customer service people.

30 août 2023
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Réponse de Evergreen Credit Union

Good morning,

Thank you for leaving a review! We're proud to serve you with the best member service we can provide.

Best,
Emma P.
Evergreen Credit Union

Noté 1 sur 5 étoiles

I tried to add an outside banking…

I tried to add an outside banking source and the website stated that a transfer was made for a specific amount and to confirm the amount; however, the transfer was not made.

22 août 2023
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Réponse de Evergreen Credit Union

Hi Katie,

We're sorry to hear about your experience. If processing issues are persisting, our AVP of Member Experience, Paul, can help you and answer any additional questions you have. If you'd like, you can call him at (207) 221-5000 ext. 1371.

We look forward to hearing from you.

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

Best Ever

From the start to the finish, no hassle, easy, fast. One of the best experiences with a banking institution I have ever had. I would highly recommend Evergreen CU.
ie, I got a RV loan, the process was done in 2 days with check in hand. WOW like I said no hassle, easy, fast.
Thank you Evergreen CU

22 août 2023
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Réponse de Evergreen Credit Union

Hello,

Thank you for your review! We're glad to hear your RV loan process was quick and easy. Enjoy your upcoming adventures!

Best,
Ed B.
Evergreen Credit Union

Noté 5 sur 5 étoiles
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Réponse de Evergreen Credit Union

Hi there,

We're happy to hear that Abbie was helpful during your experience! Thank you for leaving a review.

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

Best banking experience ever

Best banking experience ever. From friendly courteous staff to online and mobile app to loans to communication your services are stellar!

11 août 2023
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Réponse de Evergreen Credit Union

Hi Kevin,

Thank you for your review! We're happy to hear about your positive experience.

Best,
Emma P.
Evergreen Credit Union

Noté 2 sur 5 étoiles

Personal Loan

We applied for a personal loan in May 2023. We were told that we had the loan on a Monday and then on Tuesday we were told by Karen Durling that we didn’t get the loan. We have been members for a long time and now we don’t even recommend Evergreen to anyone.

7 mai 2023
Avis spontané
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Réponse de Evergreen Credit Union

Hi Weldon,

We're sorry to hear about your experience with our loans. Our team would like to discuss your loan application and recent experience with you. If you have any further questions please call AVP/Branch Manager, Stacey, at (207) 835-8677.

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

Joelle was fantastic

Joelle was fantastic. She made everything so easy.
When I visited the branch to pick up the check to bring to the dealership everyone was very pleasant and helpful.

18 juillet 2023
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Réponse de Evergreen Credit Union

Hi Stephanie,

We're glad Joette and the team were able to help you with a smile during your visit! Thank you for the positive feedback.

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

Race-rapid Loan Time

Happy was very helpful and stayed in contact with me for every step of the process of my RV purchase. Her response time was fast to any of my first-timer questions! She made the funding process race rapid! Because of work, I had to do everything via email and online. It was not daunting at all! Happy made it simple. Ever so thankful!

21 juillet 2023
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Réponse de Evergreen Credit Union

Good afternoon Teresa,

We're so glad Happy could help make your RV purchase process easy, even through your busy schedule. Congratulations on your RV purchase!

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

Loan Process Experience

The loan process was smooth and simple. Happy Alexander was excellent during the whole process. She kept me informed and updated during the entire loan process. While assisting me, she had a pleasant and friendly attitude.

19 juillet 2023
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Réponse de Evergreen Credit Union

Hi Robert,

Thank you for sharing your experience with us! Congratulations on your successful loan. We're glad Happy was able to help you with ease and efficiency.

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

Old Guy Gets Auto Loan. Who Knew??

I had not applied for an auto loan in over 25 years and was nervous about qualifying. Abbie Taylor made the process easy and simple. I got a great rate and I also have a credit card with an awesome rate! Me! Thanks SO much for everything!

18 juillet 2023
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Réponse de Evergreen Credit Union

Hi Paul,

Congratulations! It's never too late to advocate for your financial health. We're glad Abbie was able to help you.

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

ATV Loan Experience

I worked with Isaiah on a ATV loan. The entire process was very effortless, simple and fast. It took about 3 days from my first reaching out to the day I picked up my new purchase. Would definitely recommend working with them!

18 juillet 2023
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Réponse de Evergreen Credit Union

Hi Chris,

Thank you for sharing your Evergreen experience involving Isaiah. Congratulations on your new ATV!

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

Excellent Experience Purchasing a Car

I worked with Kacie and was referred over by Riverside Auto. What a seamless process!! I could not be happier with the service and the smooth transaction. Highly recommend!!!

18 juillet 2023
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Réponse de Evergreen Credit Union

Hi Christine,

Thank you for leaving a review! We're happy you could take advantage of our Local Lending Partners Program.

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

Fast and efficient loan process

Fast and efficient loan process, thank you Isaiah Wright!

30 juin 2023
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Réponse de Evergreen Credit Union

Hi there,

We're glad Isaiah was able to help you with your loan! Thank you for sharing your experience.

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles
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Réponse de Evergreen Credit Union

Hi April,

Thank you for leaving a review! We're glad Janelle was able to help you during your visit.

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

I was very impressed with the car loan…

I was very impressed with the car loan process with Evergreen. From start to finish the process was very professional and they worked to make it fit my schedule!

5 juillet 2023
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Réponse de Evergreen Credit Union

Hi Lianie,

Thank you for sharing your Evergreen experience with us and choosing us for your car loan!

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

It was my pleasure to have worked with…

It was my pleasure to have worked with Gloria. She’s a true asset!!

23 juin 2023
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Réponse de Evergreen Credit Union

Hi there,

Thank you for leaving a review! We're glad Gloria helped you during your visit.

Best,
Emma P.
Evergreen Credit Union

Noté 5 sur 5 étoiles

Easy process and friendlier people

From my initial inquiry to securing a membership and vehicle loan (at a very competitive rate!) the process was smooth and easy. But the folks I dealt with (Casey and Chelsey) were outstanding. Quick and helpful replies and very great to work with. For the vehicle loan Chelsey made the preapproval process right through picking up the check about as easy as it can get. She even worked with the dealership on my behalf to keep them straight.

27 juin 2023
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Réponse de Evergreen Credit Union

Hi Patrick,

Thank you for sharing your experience with us! We're glad Casey and Chelsey could help make your loan process as easy as possible.

Best,
Emma P.
Evergreen Credit Union

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