I received a e-mail informing me that my account may have been accessed and not by me. I called 207-221-5000 Extension 1311. I spoke with a young man named John who has the patience of a saint. He ex... Voir plus
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I received a e-mail informing me that my account may have been accessed and not by me. I called 207-221-5000 Extension 1311. I spoke with a young man named John who has the patience of a saint. He ex... Voir plus
L'entreprise a répondu
Have been with ECU for 35 years. I was also very fortunate to work there. Reached out to Sarah in mortgage department and she was absolutely wonderful. We closed on our refinance, took equity cash out... Voir plus
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My account was hit with several scam charges, resulting in a negative balance and OD fees. Rebecca Lanefski stepped in and helped me get everything sorted out efficiently. She was incredibly pleasant,... Voir plus
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We had a great experience with Denise! She was very clear at explaining things, she made the whole transaction processes easy for us, and she always had a smile! We will certainly be back to see her f... Voir plus
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Écrit par l'entreprise

Evergreen CU is one of the largest credit unions in Maine, with over $640 million in assets and serving over 32,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.
Écrit par l'entreprise

225 Riverside St. , 04103, Portland, Etats-Unis

A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was very disappointed to be denied a credit card from Evergreen. We successfully paid our boat loan with them and were looking for a good credit card to transfer a higher interest one.
We are homeowners with no mortgage who have been with Evergreen for 5 years. Maybe it's because we are retired?

Réponse de Evergreen Credit Union
I just wanted to thank the Evergreen Team again for all they did to assist my husband and I in securing an auto loan. We definitely were not the easiest people to work with our constant questions but their quick, efficient, and friendly attitudes made us feel at ease and comfortable throughout the entire process. I was able to pick up my car the same day after receiving excellent service at the South Portland location even coming in with only a few minutes until close. Im so grateful to have Evergreen, and proud to have them as our trusted credit union!

Réponse de Evergreen Credit Union
My wife and I are buying are house and something appeared on my credit report which was no longer my affiliation. Rebecca was very helpful and fast in getting a letter out to me to clear things up.
Buying a house is pretty stressful and when odd things pop up its great to know ECU and people like Rebecca are your corner to take quick action.
THANK YOU REBECCA!

Réponse de Evergreen Credit Union
Evergreen Credit Union was amazing to work with. Sarah Hutchins, our Mortgage Loan Originator, went above and beyond in guiding us through the loan process. There were many calls accommodating after work hours, which I was grateful for. Thank you Sarah for helping us with closing on our forever home!
Sherry

Réponse de Evergreen Credit Union
My experience is great, evergreen credit union are the best ever

Réponse de Evergreen Credit Union

Réponse de Evergreen Credit Union
I requested bank statements and the request was fulfilled within 15 minutes. Great customer service!
The only feedback I would provide is having a place online to view the statements in PDF format so customers could download them without having to request them in the future. This would remove the extra step of requesting them.

Réponse de Evergreen Credit Union
I had multiple scam charges ending in a negative balance with OD charges and I worked with Rebecca Lanefski and we were able to resolve all my account issues quickly and she was very delightful, knowledgeable, and easy to work with. Thank you Rebecca and thank you evergreen for your support!!!!

Réponse de Evergreen Credit Union
All my questions were answered in a timely manner and customer service was awesome.
Thank you

Réponse de Evergreen Credit Union
Rebecca did a wonderful job! My problem was handled quickly, friendly, and with professionalism. Always love working with the folks at Evergreen.

Réponse de Evergreen Credit Union
The whole experience was very smooth. Al my questions were immediately answered. Very professional and efficient.

Réponse de Evergreen Credit Union
Casey has been amazing to work with. I have been waiting for a vehicle to arrive for months and through the entire process, Casey has been informative, responsive and friendly. I am a first time customer and I am so impressed. When I told the finance department at the dealership our rate, they said they wouldn’t even try to match it because they couldn’t get close. My husband is a veteran and we really appreciate the rate discount. It’s an incredible thing to do. Thank you for being the bright side of buying a car.

Réponse de Evergreen Credit Union
Sarah did a great job helping me with my questions today! I appreciate it very much!
Thank you
Tara

Réponse de Evergreen Credit Union
Your Customer Service is simply the best at answering my questions. I appreciate how awesome Evergreen has been!

Réponse de Evergreen Credit Union
Some of the most help and friends people I know easy to find and allways smiling to see U and good to know what I was doing

Réponse de Evergreen Credit Union
We wanted to extend our gratitude to the exceptional team that works at the Riverside Evergreen Credit Union branch. The atmosphere promoted at ECU is inviting, friendly, professional, efficient, and caring. Whether you are making a deposit, lost your debit card, or are taking out a loan... you will be taken care of by this incredibly accommodating and lovely team.
Thank you for the many years of exceptional service!

Réponse de Evergreen Credit Union
I was anxious when I called egcu.org on Monday March 30, 2024. I spoke with Sara Adams and an IT person (Paul?). Sara is an asset to the establishment, helpful and knowledgeable. I want this commendation to be part of her permanent personnel record and for her to be recognized for her fast, courteous service! Thank you Sara.
Linda A. McCann

Réponse de Evergreen Credit Union
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