I received a e-mail informing me that my account may have been accessed and not by me. I called 207-221-5000 Extension 1311. I spoke with a young man named John who has the patience of a saint. He ex... Voir plus
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I received a e-mail informing me that my account may have been accessed and not by me. I called 207-221-5000 Extension 1311. I spoke with a young man named John who has the patience of a saint. He ex... Voir plus
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Have been with ECU for 35 years. I was also very fortunate to work there. Reached out to Sarah in mortgage department and she was absolutely wonderful. We closed on our refinance, took equity cash out... Voir plus
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My account was hit with several scam charges, resulting in a negative balance and OD fees. Rebecca Lanefski stepped in and helped me get everything sorted out efficiently. She was incredibly pleasant,... Voir plus
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We had a great experience with Denise! She was very clear at explaining things, she made the whole transaction processes easy for us, and she always had a smile! We will certainly be back to see her f... Voir plus
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Écrit par l'entreprise

Evergreen CU is one of the largest credit unions in Maine, with over $640 million in assets and serving over 32,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.
Écrit par l'entreprise

225 Riverside St. , 04103, Portland, Etats-Unis

A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Casey and Jennel have been absolutely fantastic to work with, easy paperwork and super fast service. I will continue to do business here for years to come!

Réponse de Evergreen Credit Union
Thumbs up to Evergreen Credit union for the great years of service. Starting with Lisa who is President of ECU congrats, and Alex most recently for all your help. Thanks to everyone else for the great service. 13 years of great Small town service 😃
Thanks
Kirk & Pam Lemke

Réponse de Evergreen Credit Union
Applied for an auto refi loan at the Windham location two weeks ago and have left 5 voicemail messages for the person I was dealing with and to date those messages have never been returned. Very poor customer service.

Réponse de Evergreen Credit Union
Awesome customer service. Sarah Webb helped me with loan process. She’s very professional, patient, friendly and quick at responding. I would recommend Evergreen CU to anyone. The service is excellent! The tellers are great and always helpful.

Réponse de Evergreen Credit Union
Great help super nice and helpful helped me make the choice to stay with evergreen

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Excellent customer service!! Helped me with travel concerns with my debit card. Was able to get a credit card in a day! Explained the EGCU App and how it works.

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I have all of my banking with Evergreen. My car loan included. So when it came time to get a new one I really wanted to keep financing with Evergreen for my new car loan. Everyone was great and helpful and made it work. Thank you again.

Réponse de Evergreen Credit Union
Casey was a pleasure to deal with, quick response times, knowledgeable, I've been doing business with Evergreen C.U. many years, always great rates !

Réponse de Evergreen Credit Union
I have had great experience with them, but, I do have one large gripe, and that is the lack of atm locations in the Windham, Gorham, Westbrook area. There is 1 available atm and that is at the bank in North Windham. It would be nice to see some free ATMs be brought to Westbrook / Gorham area so you don't have to drive 20 - 30 min just to use a free ATM.

Réponse de Evergreen Credit Union
Casey was amazing with the used auto loan & ensured I got 1% Military Discount on the loan rate. Check was ready upon arrival to local branch.

Réponse de Evergreen Credit Union
Evergreen Credit Union Service members have always greeted us with warmth and an eagerness to help. From the moment someone answers the call, to being in touch with a member that can assist with the request is both speedy and attentive.
Today I worked with Rebecca Lanefski, her knowledge in business documentation and communication skills was excellent. Rebecca patiently allowed me to explain and was able to assess my newness/understanding so that she could ensure resolution to request. Rebecca was engaging, asked clear questions to gain needed information in a way that relieved my stress and helped educate me for the future.
As a new business owner, taking on many new roles, and untangling some inherited disorganized systems; it is refreshing to have a motivated customer service representative that takes the time to ensure the task is completed correctly, and the customer has gained understanding for future success.

Réponse de Evergreen Credit Union
The customer service at Evergreen is great. They have been very nice and always helpful.

Réponse de Evergreen Credit Union
Always helpful and great attitudes! Great attention to detail! Thank you!

Réponse de Evergreen Credit Union

Réponse de Evergreen Credit Union
Sarah solved my problem and didn't even know she did.

Réponse de Evergreen Credit Union
Rebecca was very helpful in finding my transaction records from a few years ago. She was able to get me the information I needed very quickly and was very kind throughout our multiple conversations. I’ve been a member for more than 25 years and employees like Rebecca are why I’ve continued to bank here.

Réponse de Evergreen Credit Union
Rebecca was extremely helpful with all my needs and made the process super easy

Réponse de Evergreen Credit Union
My Experience with Evergreen has always been nothing but Positive. Judy Brochu was very helpful and professional. I've never had any issues with Evergreen. Thanks again Judy, Dale Anketell.

Réponse de Evergreen Credit Union
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