I received a e-mail informing me that my account may have been accessed and not by me. I called 207-221-5000 Extension 1311. I spoke with a young man named John who has the patience of a saint. He ex... Voir plus
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I received a e-mail informing me that my account may have been accessed and not by me. I called 207-221-5000 Extension 1311. I spoke with a young man named John who has the patience of a saint. He ex... Voir plus
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Have been with ECU for 35 years. I was also very fortunate to work there. Reached out to Sarah in mortgage department and she was absolutely wonderful. We closed on our refinance, took equity cash out... Voir plus
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My account was hit with several scam charges, resulting in a negative balance and OD fees. Rebecca Lanefski stepped in and helped me get everything sorted out efficiently. She was incredibly pleasant,... Voir plus
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We had a great experience with Denise! She was very clear at explaining things, she made the whole transaction processes easy for us, and she always had a smile! We will certainly be back to see her f... Voir plus
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Écrit par l'entreprise

Evergreen CU is one of the largest credit unions in Maine, with over $641 million in assets and serving over 32,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.
Écrit par l'entreprise

225 Riverside St. , 04103, Portland, Etats-Unis

A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Jenn Perreault was fantastic.She was professional, knowledgeable, and wahelpful. I would reccomend Evergreen.

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I've been a customer of evergreen credit Union for 30 years. They have excellent customer service. I've never had a bad experience. Highly recommend them

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Chelsey was an absolute pleasure to deal with!! She was on top of everything and made this process amazingly smooth! Her personality and professionalism is top notch!! You have a good one there! And a special shout out to Heidi Vickery! I truly can not say enough...she is amazing!

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Anne was delightful, personable, knowledgeable, and helpful. She is definitely an asset to the organization and its members.
Rachael in the Windham office has also been very helpful working through the financial issues before, during, and after the passing of Colette Day.

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I worked with Casey Dunton‑Cross to take out an auto loan and she was so patient and helpful. She texted me throughout the process and made sure that I was able to purchase my car. On top of that, the rate was very competitive. I highly recommend Casey and Evergreen!

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I do not remember the young ladies name that helped me, but she went above and beyond to make sure I had the answer I needed.

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I have been going between Direct TV and AT&T over a payment made in June via automated payment system with no luck and much frustration. Direct TV insisted a refund was given directly back to my share draft acct, and also told me I had to take it up with AT&T even though my bank statement was proof Direct TV received payment. After a 3 hour ordeal with no resolution, Bailey @ EGCU was kind & patiently listened to my issue and immediately took over this case. Maybe EGCU will have better luck going up against these 2 big conglomerates ! Thank you Bailey, true example of excellent customer service experience with this credit union.

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Cassey was so helpfull! She made the whole process very simple. I've been with EGCU for over 20 years and never a complaint!! They're awesome 👌

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Loved the easy virtual application. Rachel was right on it and related to my questions quickly.

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We recently bought a home in Maine and Sarah was such a blessing to work with. The rates they were offering were better than any other offered and the process went very smoothly. Sarah was very helpful through everything and was always available to answer our questions. We would highly recommend their services to anyone. Sarah is very knowledgeable, patient and just a genuine soul to work with!

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Getting scammed via cc is stressful and Rebecca helped me to navigate how to dispute this issue and made it easy and stress-free. Thank you for all of your kind assistance :)

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I had never performed a wire transfer and was nervous about messing it up when transferring funds for a closing! The bank staff did s wonderful job walking me through the process and making sure everything was correct and accurate!

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I had such a pleasant experience working with Denise M. at The Scarborough Branch. She was very professional but down to earth at the same time. Because of her I’m permanently changing over to Evergreen CU.

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I dealt with Bailey and she is awesome. Great customer service, great personality.
She is truly an asset to your company.
I know she worked in another department for a while and I missed working with her. Glad she is back.

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I’ve used Evergreen CU for multiple recreational vehicle loans. I had concerns that buying a used RV out of state was going to be complex, but Happy A. and the team at Riverside in Portland made the experience extremely easy. They are thorough and very helpful!

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Quick, easy, professional and friendly. Did I say quick? Like, lightning speed. I so appreciate your help Kathy!

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This bank only want to do business with high income folks. I applied for a auto loan and they approved it but once they saw I was a disabled veteran they pulled out. The had all my income and all they needed for the loan. Credit was approved they just didn't want to be seen with the middle class I guess.

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Everything about Evergreen is fantastic. And I love love the new Scarborough branch.

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