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Evergreen Credit Union Avis 392

TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I received a e-mail informing me that my account may have been accessed and not by me. I called 207-221-5000 Extension 1311. I spoke with a young man named John who has the patience of a saint. He ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been with ECU for 35 years. I was also very fortunate to work there. Reached out to Sarah in mortgage department and she was absolutely wonderful. We closed on our refinance, took equity cash out... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My account was hit with several scam charges, resulting in a negative balance and OD fees. Rebecca Lanefski stepped in and helped me get everything sorted out efficiently. She was incredibly pleasant,... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had a great experience with Denise! She was very clear at explaining things, she made the whole transaction processes easy for us, and she always had a smile! We will certainly be back to see her f... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Institution financière
  2. Distributeur de billets
  3. Coopérative de crédit

À propos de Evergreen Credit Union

Écrit par l'entreprise

EGCU-Logo-Gradient-RGB-2

Evergreen CU is one of the largest credit unions in Maine, with over $641 million in assets and serving over 32,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.

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Serving Mainers Since 1951

Écrit par l'entreprise

Committed to Serving All of Southern Maine
With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.

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Evergreen Credit Union

Quick decisions, award-winning service, and a local team.

4,8

Excellent

TrustScore 5 sur 5

392 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jenn Perreault was fantastic.She was…

Jenn Perreault was fantastic.She was professional, knowledgeable, and wahelpful. I would reccomend Evergreen.

18 septembre 2025
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Réponse de Evergreen Credit Union

We're happy to see that you had a great experience with Jenn! Thank you for sharing a review with us.

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

I've been a customer of evergreen…

I've been a customer of evergreen credit Union for 30 years. They have excellent customer service. I've never had a bad experience. Highly recommend them

17 septembre 2025
Avis spontané
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Réponse de Evergreen Credit Union

Hi Jeremy,

Thank you for the kind words, and for your continued membership! As always, if you have any questions about your account, please call us at (207) 221-5000 or visit any of our 5 branches in southern Maine.

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

Amazing experience!

Chelsey was an absolute pleasure to deal with!! She was on top of everything and made this process amazingly smooth! Her personality and professionalism is top notch!! You have a good one there! And a special shout out to Heidi Vickery! I truly can not say enough...she is amazing!

17 septembre 2025
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Réponse de Evergreen Credit Union

Hi Darren,

We're happy to hear you had a great experience with Chelsey and Heidi! They're truly a dynamic duo at Evergreen! Thank you for leaving a review.

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

Yahoo to Anne and Rachel

Anne was delightful, personable, knowledgeable, and helpful. She is definitely an asset to the organization and its members.

Rachael in the Windham office has also been very helpful working through the financial issues before, during, and after the passing of Colette Day.

11 septembre 2025
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Réponse de Evergreen Credit Union

Hi Patrick,

Thank you for sharing a review of your experiences with Rachel and Anne! Our team is always happy to help.

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

Casey Dunton‑Cross

I worked with Casey Dunton‑Cross to take out an auto loan and she was so patient and helpful. She texted me throughout the process and made sure that I was able to purchase my car. On top of that, the rate was very competitive. I highly recommend Casey and Evergreen!

22 août 2025
Avis spontané
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Réponse de Evergreen Credit Union

Hi Miggy,

Congratulations on your new car! We're happy to see that Casey helped you with your auto loan.

If you ever have any questions about your account, please call us at (207) 221-5000 or visit one of our 5 branches throughout southern Maine.

Thank you,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

I do not remember the young ladies name…

I do not remember the young ladies name that helped me, but she went above and beyond to make sure I had the answer I needed.

29 août 2025
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Réponse de Evergreen Credit Union

Thank you for leaving a review! We're proud to offer world-class service to our members. If you have any questions about your account, feel free to call us at (207) 221-5000!

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

I have been going between Direct TV and…

I have been going between Direct TV and AT&T over a payment made in June via automated payment system with no luck and much frustration. Direct TV insisted a refund was given directly back to my share draft acct, and also told me I had to take it up with AT&T even though my bank statement was proof Direct TV received payment. After a 3 hour ordeal with no resolution, Bailey @ EGCU was kind & patiently listened to my issue and immediately took over this case. Maybe EGCU will have better luck going up against these 2 big conglomerates ! Thank you Bailey, true example of excellent customer service experience with this credit union.

1 août 2025
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Réponse de Evergreen Credit Union

Hi Belinda,

We're happy to see that Bailey was able to help with your case! We're here to help. Feel free to call us at (207) 221-5000 with any questions about your account!

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

Cassey was so helpfull

Cassey was so helpfull! She made the whole process very simple. I've been with EGCU for over 20 years and never a complaint!! They're awesome 👌

21 juillet 2025
Avis spontané
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Réponse de Evergreen Credit Union

Hi Mary,

We're so glad you had a pleasant experience! Thank you for sharing it with us.

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

Loved the easy virtual application

Loved the easy virtual application. Rachel was right on it and related to my questions quickly.

14 juillet 2025
Avis spontané
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Réponse de Evergreen Credit Union

Thank you for your review, Howard! We're glad to hear your experience with our digital application and with Rachel were exceptional.

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

Mortgage for new home

We recently bought a home in Maine and Sarah was such a blessing to work with. The rates they were offering were better than any other offered and the process went very smoothly. Sarah was very helpful through everything and was always available to answer our questions. We would highly recommend their services to anyone. Sarah is very knowledgeable, patient and just a genuine soul to work with!

23 avril 2025
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Réponse de Evergreen Credit Union

Hi Michelle,

Congratulations on your new home! Welcome to Maine, we're here to help!

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

Getting scammed via cc is stressful and…

Getting scammed via cc is stressful and Rebecca helped me to navigate how to dispute this issue and made it easy and stress-free. Thank you for all of your kind assistance :)

21 mai 2025
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Réponse de Evergreen Credit Union

Hi there,

Thank you for sharing your experience! We're glad Rebecca could help ease your stress.

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

Worried about wiring money…

I had never performed a wire transfer and was nervous about messing it up when transferring funds for a closing! The bank staff did s wonderful job walking me through the process and making sure everything was correct and accurate!

19 mai 2025
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Réponse de Evergreen Credit Union

Hi Richard,

Thank you for leaving a review! We're here to help!

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

5 stars EGCU Staff

EGCU staff are always professional, friendly and helpful.

15 mai 2025
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Réponse de Evergreen Credit Union

Thank you for the kind words, Dani!

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

I had such a pleasant experience…

I had such a pleasant experience working with Denise M. at The Scarborough Branch. She was very professional but down to earth at the same time. Because of her I’m permanently changing over to Evergreen CU.

5 mai 2025
Avis spontané
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Réponse de Evergreen Credit Union

Thank you for sharing your experience, Trisha! We're happy to help.

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

I dealt with Bailey and she is awesome

I dealt with Bailey and she is awesome. Great customer service, great personality.
She is truly an asset to your company.
I know she worked in another department for a while and I missed working with her. Glad she is back.

13 mai 2025
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Réponse de Evergreen Credit Union

Hi there,

Thank you for sharing your experience with Bailey! We'll pass this review onto her; she will be so happy to see it!

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

Great Experience!

I’ve used Evergreen CU for multiple recreational vehicle loans. I had concerns that buying a used RV out of state was going to be complex, but Happy A. and the team at Riverside in Portland made the experience extremely easy. They are thorough and very helpful!

5 mai 2025
Avis spontané
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Réponse de Evergreen Credit Union

Hi Scott,

Thank you for leaving a review! Happy does a great job, and we're glad she helped you with your RV purchase! Don't hesitate to reach out if you have any other questions.

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

Fast response and turnaround time on loan application

Quick, easy, professional and friendly. Did I say quick? Like, lightning speed. I so appreciate your help Kathy!

9 avril 2025
Avis spontané
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Réponse de Evergreen Credit Union

Cathy is the greatest! We're happy to hear you had a great experience at our branches.

Thank you,
Emma
Evergreen Credit Union

Noté 1 sur 5 étoiles

Good luck getting a loan

This bank only want to do business with high income folks. I applied for a auto loan and they approved it but once they saw I was a disabled veteran they pulled out. The had all my income and all they needed for the loan. Credit was approved they just didn't want to be seen with the middle class I guess.

25 mars 2025
Avis spontané
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Réponse de Evergreen Credit Union

Hi Dan,

Here at Evergreen Credit Union, we have immense appreciation for those who have served. We take pride in our military loan discount and support local organizations, such as the Travis Mills Foundation in Rome, ME, that help veterans every day.

We would like to hear more about your loan application process. Whenever it is most convenient, call us at (207) 221-5000 or visit your closest branch in Naples, Windham, Portland, South Portland or Scarborough. We hope you will consider Evergreen Credit Union for your next loan with us.

Best,
Emma
Evergreen CU

Noté 5 sur 5 étoiles

Everything about Evergreen is…

Everything about Evergreen is fantastic. And I love love the new Scarborough branch.

21 mars 2025
Avis spontané
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Réponse de Evergreen Credit Union

John, we're so glad to hear about your experience at our Scarborough branch! Feel free to stop by again if you ever have any questions, or call our Member Experience Center at (207) 221-5000.

Best,
Emma
Evergreen CU

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