EIO Avis 

Prompt delivery & exactly what I expected.

Ordered and got the product. What more could I ask.

Perfect! Second time I have ordered from them!

I bought some red motor varnish to repair some spots on a motor winding. The price was better then I found else ware online and it shipped in a reasonable amount of time without excessive shipping charges. Communication was not very good. I did not get an order confirmation and had to leave a voice message to get a call back to confirm my order.

Very happy with your company it took a little longer than I thought to get the part but I was just happy I was able to get it. The vacuum was over 25 years old and didn’t think I was going to get any pods for it. thank you I appreciate it.

emailed back to let me know it was in stock and then shipped promptly

Excellent tools. Good communication given that what I was ordering was not in stock and overseas. I will continue to order from EIO.

I’m so happy that I found EIO. I placed an order and next day it was shipped. You can find service like that these days. They have I forever customer with me.
Whole bunch of Thanks!

1/2 was shipped and delivered fairly quickly the other 1/2 took a month. Fortunately I was in no hurry for any of it.

I am grateful to EIO.com for supplying an item that I could not buy
locally. Thank you. hwtoad, Illinois.

Needed to cancel and order and it literally took 1 minute no questions asked. Great service straight to the point.

Received exactly what I ordered and on time!!!

Knowledgeable and professional sales person

Vessel bit set will be very useful, good buy. Once again the Klein worklamps ( this is the sixth one that I purchased) came thru in good shape . The supplied batteries of the last two I bought were mostly dead, but I expected it because these lamps have probably been on the shelf for a long time. (the batteries weren't really part of the deal anyway). ... replaced the quality dead batteries with equal quality batteries and the lamp lit up bright and intense . None of the Klein lamps that I purchased have been faulty or failed; battery life is good/excellent in low intensity mode. ... wouldn't be without them, now .

easy to order, quick service, fair pricing

I dont have any issue with this delivery, I do have an issue with my 2 "tuckpointing striker jointers that I ordered over a "Month" now and I have NOT received any updates or even a "courtesy" e-mail to explain the delay. I hope this situation gets resolved soon. Not happy

EIO's customer service is well-trained and polite. My questions were answered thoroughly and to my satisfaction. I will definitely return to purchase more items from this website.

The orders were delivered promptly and were well packaged. I appreciate the email updates sent after the orders were placed and before they were shipped. EIO has now become my new trusted online store—second only to Amazon.

Good experience

I would like for this company to be more transparent with their customers

Similar to BB, they prepared the label, then no action. I contacted them and they said item will come back in stock at a later date. They strung this along and then never sent the item and won't refund the money.