elcytec.com Avis 

It Was a Wonderful experience, Overall

At first I had many questions about the website as I never had ordered from elcytek before.I talked to them via wp and hats off to them,they are so good and so friendly.I recieved my sony xb700 just today it's legit i checked that. I loved this purchase.

So I bought the sony xperia 1-mark 1 phone from elcytec around june or july 2024, and then started to notice that this website was risky, I started reading reddit reviews and how this was a scam and that none of the customers have received any orders or any mails from the website after their purchase. This was my first time buying from this sort of website(never again!). And this was my first phone and I was scared as F, I was feeling as if I got scammed, but fortunately, I've received a mail from the delivery service-blue dart about the shipping of the item, I haven't heard anything except the conformation mail from elcytec...After dreadful 7 days , I got the package and I was excited and also scared because I still have no idea if I was going to get a phone or soap in the box. From here, Downhill...,The packaging was terrible, I thought I was going to get good packaging but all I got was a cardboard box with phone and charger in it...no bill, no earphones, nothing. The phone has thumbprints on it and wifi signatures connecting to their warehouses' wifi...The phone was smudged and all and then I've cleaned it and it was...(we'll get to that part). Immediately I've contacted the customer service and they told me that it was an open-box product,so you won't get any box, and you wouldn't get any returns (none of the products on their website are returnable!) or replacements unless it's damaged... I showed the damage on the charger and missing earphones and the scratches on the phone...they told me that they'll send the charger again and earphones and the won't replce the phone whatsoever and the wifi creds and all were from their own team as they were testing the phone for functionality(by playing angry birds mind you!)...what they've sent after 7 days was...a samsung charger(I still laugh to this day about the sheer stupidity ) and some cheap knockoff earphones...I was scammed...,But atleast the phone works so...I guess I'm fortunate enough unlike many others who didn't even receive the products... and then I've noticed within the first month that the battery was draining so fast that it lasted barely half a day..., But I convinced myself that it had a 4k screen blah blah, because at this point , I had to keep this phone for atleast sometime with me and make enough money for another phone as I'm a student. I've tweaked with adb commands and managed to make the phone usable...Recently,I saw how to check the battery status of sony mobiles by dialing on the key pad and then I've found out that the battery was almost dead...,The capacity was half of an original and it needed replacing. It barely lasts now after 6 months. Eventhough what I've purchased was "openbox" - i.e., something that has been unboxed and sent back to the company, what I've received was a refurbished or used phone in the disguise of an "open box" product.Never buying these sort of products again! nor from this scam site...,

I bought a pair of tws from their website, the tws is working fine but the problem is related to battery, battery is draining very fast and they don't mention on their website about battery.
Here is an update, i already contact elcytec through email & whatsapp, they didn't gave any response yet today's date is 30/12/2024 and i register my complaint around October 2024.
They are giving reply here because of marketing and nothing else.

FRAUD ALERT

Hi,
Please don't ever buy any product from this company. It will be a waste of money, time, and an absolute mental harassment. The company is unethical and runs fraudulent practices. They send defective products and blame the customer with made-up excuses to avoid refunds.

Issues I faced:

I ordered the product on June 20, 2024. It wasn't shipped on time due to the weekend. I received it on June 26.
Upon receiving the product, I noticed issues, some of which were explained logically. However, there were dents, and the battery charging was problematic. They advised me to get it checked at a service center. The delivery service marked the product at Rs 49,999.0, but I paid Rs. 69,090 (after coupons). They promised to send the original invoice within 48 hours but only sent it on July 16 after multiple requests.
After using the product for two days, a keyboard key came loose. I had already raised issues about the battery charging, but their customer service insisted it was normal. During a Zoom call, the laptop crashed and wouldn't start for hours. After four hours of charging, it reached only 55%. They asked me to send the product back at my own expense as they don't have a pickup service. I shipped it on June 29, and they received it on July 4.
On July 4, they asked for 24 hours to verify the product. By July 8, they claimed there was no battery issue and blamed me for damaging the keyboard key, voiding the warranty. They agreed to fix the key as an exception but insisted on sending back the same product.
Despite my request for a replacement, they shipped back the same defective product, refusing a refund. They haven't provided any pictures of the damage or details of the tests they supposedly ran. Now, I'm stuck with a laptop that never charges fully.
Their customer service is the worst I have ever seen. They don't respond on time, and now they are not responding at all. So, please save yourself the headache, mental harassment, time, and money. Do not buy anything from this fraudulent company.

PS: I have raised a case against them in the Consumer Court and will file a cybercrime fraud report next.

Had ordered Marshall Monitor ANC 2 at a very attractive price. Recieved in 3 days. Although original box and cables were not there, they had placed their replacement inside for them. Fully satisfied

I have ordered a Sony WF XB700 earbuds from them on 29/02/2024, got it on 03/03/2024. delivery time was great no doubt on that, but the product and it's packaging was so weird. I, first of all got no box, bill, the eartips of the buds were CLEARLY not of Sony's, but the extra ones are of Sony's no doubt. The charging case, where Sony usually puts a sticker regarding basic product information, WERE PILLED OFF AND WAS REPLACED WITH A BLACK TAPE. I mean that's a huge suspicion right there, else I Think it's original, and I don't know about the warranty thing. Overall, my experience was not so great, but kinda okay. I have mailed them the day I received the product, and will send them the same mail over and over for the next 7 days, till I get a reply.

I had ordered apple mac on their website. Initially a little bit hesitant whether they are genuine or not, but after seeing some reviews online I went for it. As expected, I received my laptop in just 2 days of ordering and product is almost new though it is a refurbished one. I am writing this review after verifying the working condition of mac. Really it is worth investing trust on them for me.

I ordered a Sony WH H910N on 5th of jan 2024 by paying the whole amount online, since they give extra 500 off for online transactions. I went through a lot of online reviews and checked if they were running a scam. Two things I noticed is, they have started online activity from late 2020 and got fairly decent reviews, second they have a customer care( although a bit slow) which responds.

I recieved my order on 12 jan. It was an open box(un-opened in website). But still the condition was like mint brand new. It was a 2020 product. So the battery might be a problem, but till now it's ok. The packing and Headset is very real and in excellent condition.
They have limited products at good offers which they 'do deliver'.

Great service with genuine products and faster delivery I strongly recommend you. go for it🤩 but improve your packaging but product is working excellent 😍

Order a preused XM4 headphone and it came in excellent condition. Really impressed, I got a huge discount and fast delivery too.

Just go for it guys they are genuine purchased my oppo enco x2 at just
5000 and it's literally brand new with warranty very satisfied

Experience was great.
The product delivery time and the condition of product was all awesome.
Product and accessories were genuine no doubt. Good work and well done Team Elcytec.

Placed my order for one plus buds on 24th august and received it on 28th august received everything as promised in mentioned condition except large size ear tips and messaged them on whatsapp regarding missing tips and they are now sending a different set.

Just ordered soundcore liberty 2 pro on the website. Selected COD obviously. Taking a gamble. Dropped a note on the website about this review as well. Hoping they deliver a good product. I will constantly update my review. stay tuned :D

Update 1 - Got the product in 5 days. Had placed a COD order. The website mentioned it as white but received black once (Upset will speak with them regarding this). Packaging looks decent. more updated to follow on the performance.

Update 2 - The support is responsive over emails and not whatsapp but they do respond. The product is working well so far and is backed by elcytec warranty so keep this in mind.

few days ago i ordered earbuds, it was delivered 3 days ago. but after i tested it , i saw that the right bud has a low volume and both buds are making vocals noisy. so two days ago i raised a request for return on elcytec mail and whatsapp but no one replied yet.

It Is very new website and the order is a bit slow to process but it shd be atleast dispatched within a few days

I have ordered a bluetooth speaker from them and after waiting for a day I contacted them and they said the ordered item is currently facing delay from their suppliers end and instead offered me a newer and higher model at the same price. Delivery took about 4 days in kerela

Delay in delivery but got a satisfactory deal.