Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers. Not only was he informative, but so open to questions & ensuring we had... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowle... Voir plus
L'entreprise a répondu
Amazing service from Louise at Electricity monster! Louise was absolutely fantastic to deal with friendly, knowledgeable, and super efficient. Helped us lock in the best possible rate for both our ele... Voir plus
L'entreprise a répondu
Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'énergie
- aussi dans
- Compagnie gazière
- Entreprise d'équipements collectifs ménagers
- Fournisseur d'accès Internet
- Fournisseur d'électricité
- Site de comparaison de prix
Écrit par l'entreprise
Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Coordonnées de contact
Top level, 99 Creek Street, 4000, Brisbane, Australie
- 1300232848
- residential@electricitymonster.com.au
- electricitymonster.com.au
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Appreciate the assistance
Chris was very helpful throughout the process. I appreciate his guidance.
20 octobre 2025
Réponse de Electricity Monster
Hello Shalani,
Your kind words are a huge charge for our team! We're dedicated to providing top-notch service and finding the best deals. Thank you for your 5-star feedback.
Liam was an absolute gun
Liam was an absolute gun, got us an amazing rate on gas electricity and NBN. Couldn't rate Liam high enough.
20 octobre 2025
Réponse de Electricity Monster
Hello Abid,
Awesome news! We're so happy you're seeing the benefits of switching to a better plan. Thanks for letting us help and for leaving such a positive review.
Réponse de Electricity Monster
Hello Inderjit,
It's great to know our service is hitting the mark and helping Australians like you save! Your review is a huge boost for our team. Thank you so much for sharing.
Alexis Mirasol was excellent
Alexis Mirasol was excellent, very friendly and helpful. Made signup process simple and straightforward 😊
20 octobre 2025
Réponse de Electricity Monster
Hi Rachel,
We believe finding savings shouldn't be a scary process! We're thrilled to hear it was a breeze for you. Thanks for the fantastic feedback and for choosing us.
Chris was absolutely amazing he…
Chris was absolutely amazing he understand what i wanted and needed. He was absolutely brilliant i felt so comfortable and confident with him
19 octobre 2025
Réponse de Electricity Monster
Hi Jazmin,
Thank you for the electrifying review! We're so pleased we could provide a smooth and simple service for you. Enjoy the peace of mind that comes with a better deal!
Answered all my questions and gave me a…
Answered all my questions and gave me a better price
18 octobre 2025
Avis spontané
Réponse de Electricity Monster
Hi Kelly,
We're so glad you found us! It's a jungle out there in the energy market, and we're happy to be your guide. Thanks for the five-star rating!
Very helpful service
17 octobre 2025
Réponse de Electricity Monster
Hello,
From one monster to another, thank you! We appreciate you letting us help you hunt down a better energy deal. Your recommendation means a lot to us.
You will receive very professional assistance.
I had Shannon explain some things more than once and she willingly did so. She is knowlegeable about the product and assisted me in a polite yet friendly manner. Overall, I believe Shannon to be a great asset to the team.
17 octobre 2025
Réponse de Electricity Monster
Hi Rosemarie,
Mission accomplished! Our goal is always a happy customer with a healthier bank balance. Thanks for letting us know we succeeded and for the fantastic review.
Réponse de Electricity Monster
Hi Tharaki,
Your review lights up our day! We're dedicated to making energy savings accessible to everyone. We appreciate you taking the time to share your positive experience.
Asherah's advice was really helpful, thank you!
Asherah was a delight to speak to, and she was efficient and knowledgeable. Thank you! Overall, Electricity Monster had great offers, and I've had a positive experience with them.
25 septembre 2025
Réponse de Electricity Monster
Hi Filicia,
You've officially joined the club of savvy savers! We're so happy we could help you find a plan that works better for you. Thank you for the awesome feedback.
Réponse de Electricity Monster
Hi Shaun,
We love hearing stories like yours! It's fantastic to know you're saving money on your bills now. Thank you for sharing your success and for the great review.
Réponse de Electricity Monster
Hi Leanne,
Thanks for the powerful feedback! It's our mission to give our customers the power to save. We're thrilled you had a five-star experience with us
Arvin the consultant was clear seemed…
Arvin the consultant was clear seemed honest and was very helpful
16 octobre 2025
Réponse de Electricity Monster
Hello,
That's monstrously good news! We're so glad we could find a better deal for you and make the process painless. Thank you for your wonderful review!
Réponse de Electricity Monster
Hi Lorraine,
Thank you for the fantastic review! We love taking the bite out of high energy bills. We're so glad we could find you a plan that puts more money back in your pocket.
Réponse de Electricity Monster
Hello,
Knowing we made a real difference to your budget is the best news we could ask for. Thank you for letting us know we helped. We appreciate your kind words!
I spoke to sara,she such a lovely…
I spoke to sara,she such a lovely lady,so helpful, polite, very good at her job..abd thank you very much for the great deal sara👍🏻👍🏻
16 octobre 2025
Réponse de Electricity Monster
Hi David,
This is what it's all about for us! Helping people save easily is our number one goal. Thank you for sharing your positive experience with everyone.
Louise was fantastic was very…
Louise was fantastic was very determined to help me to save money.
Her professionalism to work was very much appreciated.
16 octobre 2025
Réponse de Electricity Monster
Hello Ms Gabrielle,
We're always in our customers' corner, fighting for better deals. We're so happy we could secure a win for you! Thanks for the amazing 5-star review.
Quick and easy.
16 octobre 2025
Avis spontané
Réponse de Electricity Monster
Hi Brook,
Thank you for putting your trust in our team! We know navigating the energy market can be confusing, so we're delighted we could make it a simple and rewarding process for you.
Switch energy providers efficiently and conveniently
Provided a succinct summary of the best options available (I checked against other aggregators and energymadeeasy.com.au), and an egift card on top!
They are persistent with calls but when you engage its worth it. The customer service agents are well informed on the products.
10 octobre 2025
Avis spontané
Réponse de Electricity Monster
Hi Tara,
It's fantastic to hear that you're happy with your new plan! We appreciate you taking the time to share your success. Enjoy those savings!
Shannon was very patient and helpful in…
Shannon was very patient and helpful in the process
16 octobre 2025
Réponse de Electricity Monster
Hi David,
We're so glad we could exceed your expectations! Thank you for taking a chance on us and for sharing such kind words about your experience.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.