Chris Porquez from Electricity Monster was a delight to chat with over the comparison of energy plans across the retailers. Not only was he informative, but so open to questions & ensuring we had... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ms. Joe Louis was incredibly helpful and explained the topic perfectly. She broke everything down in a clear and easy-to-understand way, making even the complicated parts simple. Her patience, knowle... Voir plus
L'entreprise a répondu
Amazing service from Louise at Electricity monster! Louise was absolutely fantastic to deal with friendly, knowledgeable, and super efficient. Helped us lock in the best possible rate for both our ele... Voir plus
L'entreprise a répondu
Arvin D. was very helpful in providing me much needed information on how I could transfer the electricity account ownership to my name. Arvin also informed me on discounts I could avail. This company... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'énergie
- aussi dans
- Compagnie gazière
- Entreprise d'équipements collectifs ménagers
- Fournisseur d'accès Internet
- Fournisseur d'électricité
- Site de comparaison de prix
Écrit par l'entreprise
Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Coordonnées de contact
Top level, 99 Creek Street, 4000, Brisbane, Australie
- 1300232848
- residential@electricitymonster.com.au
- electricitymonster.com.au
4,8
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
good experience..Alex discusses…
good experience..Alex discusses everything in very good way
15 octobre 2025
Réponse de Electricity Monster
Hello Gurinder,
Your review is a huge encouragement to our entire team. We're passionate about helping Australians save, so thank you for confirming our hard work is paying off!
Winning Outcome
Very thorough whilst achieving a pleasing result with regards to my 4 energy accounts. Jason was very patient and polite during our lengthy interaction. Thankyou
15 octobre 2025
Réponse de Electricity Monster
Hello Sid,
This made our day! Thank you for your trust in Electricity Monster. We're honored you chose us to help navigate the energy market and are here for you anytime you need us.
Joe Louis Caunga
15 octobre 2025
Réponse de Electricity Monster
Hello,
We're so glad we could help you switch and save without the hassle. We believe saving money on your utilities shouldn't be complicated, so thank you for the 5-star feedback!
Hi I spoke with Sara and she was great…
Hi I spoke with Sara and she was great quick and friendly very helpful 😊
14 octobre 2025
Réponse de Electricity Monster
Hi Lana,
Our mission is simple: save you money, and we're thrilled we could do that for you! Thank you for letting us know our service hit the mark and found you a better deal.
The assistant was very helpful and…
The assistant was very helpful and guided me to the plan which was best for me
9 octobre 2025
Réponse de Electricity Monster
Hi Mrs. Helen,
You're the best! We really appreciate you taking the time to leave us a review. Your feedback helps others discover how they can save money, too.
Réponse de Electricity Monster
Hello,
This review just sent a jolt of energy through our team! We love hearing that we've made a positive difference for you. Thanks for sharing your experience.
Louis was great at helping me get the…
Louis was great at helping me get the best offer for my electric and gas. He explained everything clearly and made the whole process easy to understand.
14 octobre 2025
Avis spontané
Réponse de Electricity Monster
Hello,
We're so happy you're happy! Enjoy those extra savings. It's our goal to put money back in our customers' pockets, so thank you for your trust in Electricity Monster!
Everything went really well
14 octobre 2025
Réponse de Electricity Monster
Hello Rianon,
Another scary power bill tamed! Thanks for letting us help and for the great review. We're so glad we could get you onto a better plan and help you save.
Réponse de Electricity Monster
Hi Sandra,
This is fantastic feedback, thank you! We're so glad to hear the process was quick and easy for you. We work hard to make switching providers as simple as possible.
Louise was interested thorough & quick
Louise was interested thorough & quick, as I let her know I was time poor. She met her agreements & I appreciated her time
13 octobre 2025
Réponse de Electricity Monster
Hi Simone,
Thanks for the 5 stars! We're thrilled we could find a monstrously good deal for you. Saving our customers from scary bills is what we do best, and we appreciate you choosing us!
Great advice
Great advice, no pressure and just explained all information and what was available
6 octobre 2025
Réponse de Electricity Monster
Hi Kim,
Fantastic! We live for reviews like this. Thanks for sharing your experience.
Amazing service from Louise at…
Amazing service from Louise at Electricity monster! Louise was absolutely fantastic to deal with friendly, knowledgeable, and super efficient. Helped us lock in the best possible rate for both our electricity and gas. The whole process was quick, stress-free, and saved us money straight away. Highly recommend Louise and the team at electricity monster for anyone looking to get a better deal!
13 octobre 2025
Avis spontané
Réponse de Electricity Monster
Hi Tenika,
We're so grateful for your feedback and your trust in us. Thank you!
Sarah was very helpful getting me the…
Sarah was very helpful getting me the plan I wanted on top of this the provided first bill cash was a nice bonus
Thank you
13 octobre 2025
Réponse de Electricity Monster
Hello,
The whole team appreciates your feedback—it keeps us motivated to find the best deals!
Louis made the process very easy
8 octobre 2025
Avis spontané
Réponse de Electricity Monster
Hi Lisa,
We're so grateful for your feedback and your trust in us. Thank you!
Annoyed.
I am willing to rate your service but I get annoyed when asked to explain my rating. This is my third attempt to rate you without comment & now I am commenting:
My first rating was 5.
My second rating was 4.
My third rating is 3.
I will ignore your next email regarding this matter.
I suggest you allow your customers to rate you without comment.
8 octobre 2025
Réponse de Electricity Monster
Hi Vicki,
Thank you for taking the time to share this valuable feedback, and please accept our sincerest apologies for the frustrating experience with our review requests. You've raised a very important point, and we are sorry that our automated system caused such annoyance. We will be reviewing our feedback process based on your suggestion. We have also made sure that you will not receive any more emails regarding this matter. We're grateful for your business and truly appreciate you bringing this to our attention.
Réponse de Electricity Monster
Hello,
We're so happy to hear you had a positive experience. Thanks for choosing us to help you save!
Annie was fabulous throughout the whole…
Annie was fabulous throughout the whole process of helping me switch to cheaper nbn and electricity providers
8 octobre 2025
Réponse de Electricity Monster
Hello,
Thank you so much! We love helping our customers find better deals and lower their bills. We're thrilled it worked out so well for you.
Asherah was amazing.
Asherah was amazing.
Great customer care and customer service.
11 octobre 2025
Avis spontané
Réponse de Electricity Monster
Hi Risti,
We're so happy to hear you had a positive experience. Thanks for choosing us to help you save!
Really nice customer service
Really nice customer service, Jason was a really friendly guy and helped me out either all my questions. Thank you.
8 octobre 2025
Avis spontané
Réponse de Electricity Monster
Hello Ramiz,
Thank you for the 5-star review! We're thrilled we could help you find a great energy deal.
Amazing service
Arvin was amazing and so helpful . He explained everything so clearly and was able to get me a better deal on my electricity and gas accounts.
It’s refreshing to get such happy service .
Thank you Arvin
10 octobre 2025
Avis spontané
Réponse de Electricity Monster
Hi Karen,
This is what it's all about! Helping you slay high energy bills is our mission. Thank you for the awesome review.
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