Young Kai was efficient, helpful & courteous & I was very pleased with the results. I will definitely use Electrodry again.
L'entreprise a répondu
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Lisez les avis des autres
A guy turns up with a dirty towel and bottle of pink liquid and wipes not even 30cm of tile and then quotes over 800.00 to clean and seal the floor a rip off charging $50.46 to do a spot assessment... Voir plus
L'entreprise a répondu
Easy to book, quick responce with phone contact fast booking times, cleaning staff turned up on time and where extremly thorough ,over all very professional would recommend first and formost.
L'entreprise a répondu
Very responsive when booking a visit. Very efficient, professional and caring when providing the cleaning service. Worked hard, and succeeded in removing oil stains from the carpet.
L'entreprise a répondu
À propos de l'entreprise
- Service de ménage
- Service de nettoyage de moquettes
- Service de nettoyage de meubles et de rideaux
- Service de ménage à domicile
- Service de nettoyage du cuir
- Service de nettoyage de tapisseries
Écrit par l'entreprise
Electrodry is a proud family business providing a wide range of professional home services to over 110,000 Australian homes each year.
Coordonnées de contact
4 Coal Wash Dr, Steel River, 2304, Mayfield West, Australie
- 132713
- enquiries@electrodry.com.au
- electrodry.com.au
4,1
Bien
28 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I Tile Cleaning and Grout Sealed was not present when the cleaning was…
I was not present when the cleaning was done, arrived 2 days later and the property looked great.
16 mars 2026
Friendly and knowledgeable
Friendly, helpful informed
Operator. A visible difference to couch and carpet and smells great.
28 février 2026
Réponse : Electrodry Professional Home Services
Hi Debbie, really appreciate your feedback. So glad our operator came across friendly, helpful and informed, and that you were happy with the result. Seeing a noticeable difference and that fresh clean smell is what we love to hear!
Réponse : Electrodry Professional Home Services
Hi Mirani, thanks so much for the lovely feedback. We’re so glad to hear Paul did a fantastic job for you. We’ll be sure to pass this on to him.
Electrodry recommended
Young Kai was efficient, helpful & courteous & I was very pleased with the results. I will definitely use Electrodry again.
2 mars 2026
Réponse : Electrodry Professional Home Services
Hi Lavina, thanks for the kind words. We’re so pleased you were happy with the results, and we’ll make sure Kai hears your feedback.
Réponse : Electrodry Professional Home Services
Thanks so much for your feedback! We’re pleased to hear you were happy with the work and your overall experience.
Everything went smoothly.
27 février 2026
Réponse : Electrodry Professional Home Services
Hi joolsace, thanks so much for the lovely feedback. We’re really pleased to hear it was a great experience from start to finish.
Réponse : Electrodry Professional Home Services
Thanks so much for the great feedback, Ban!
Réponse : Electrodry Professional Home Services
Thanks for your kind words, Sue! We’re so pleased you had a great experience with our operator. We’ll make sure he hears your feedback.
Great service from Bill
Bill was very good.
He explained everything.
As he worked, he asked me to check to make sure I was OK.
I was OK!
Excellent work Bill.
John
27 février 2026
Réponse : Electrodry Professional Home Services
Thanks so much for the great review, John. We’re really pleased to hear Bill looked after you so well and made sure you were happy with the result. We’ll be sure to let him know.
Réponse : Electrodry Professional Home Services
Hi Anna, thanks for the lovely feedback. We’re so pleased you were happy with the carpet clean, and we’ll pass this on to Dylan.
Joel was very good at his job and…
Joel was very good at his job and excellent customer service
3 mars 2026
Réponse : Electrodry Professional Home Services
Hi Tracey, thanks so much for your review. We’re glad Joel did such a great job and made the experience a positive one. We’ll be sure to let him know.
Réponse : Electrodry Professional Home Services
Hi Darrell, thanks for your kind words! We’re so glad everything came together nicely for you.
Easy to book
Easy to book, quick responce with phone contact fast booking times, cleaning staff turned up on time and where extremly thorough ,over all very professional would recommend first and formost.
25 février 2026
Réponse : Electrodry Professional Home Services
Hi Lynette, so glad to hear everything went smoothly for you. From the booking process to the clean itself, it’s great to know the team was quick, on time and thorough. Thanks for recommending us!
Liam was on time
Liam was on time, friendly, professional and did a great job. He also set realistic expectations.
21 février 2026
Réponse : Electrodry Professional Home Services
Hi Bee, thanks for the great feedback. We’re so pleased to hear Liam looked after you well and set clear, realistic expectations from the start. We’ll make sure he hears your kind words.
Very professional & courteous.
23 février 2026
Réponse : Electrodry Professional Home Services
Hi Phillipa, thanks for the kind review. Great to hear the team looked after you so well.
Exceeded expectations.
Came on time and was quick and efficient. All stains were removed and carpet came up like new. Could walk on it in only ten minutes and furniture back in less than an hour. Highly recommend.
24 février 2026
Réponse : Electrodry Professional Home Services
Hi Anthony, thanks for the great review! We’re so pleased to hear you were happy with the clean and how quickly everything was ready to use again. Really appreciate the recommendation :)
Very responsive, efficient and professional
Very responsive when booking a visit. Very efficient, professional and caring when providing the cleaning service. Worked hard, and succeeded in removing oil stains from the carpet.
21 février 2026
Réponse : Electrodry Professional Home Services
Hi Alisa, thanks so much for the amazing feedback. Great to hear everything went smoothly from booking through to the clean, and even better that the team was able to get those oil stains out for you!
Friendly staff do a great job recommend…
Friendly staff do a great job recommend them
24 février 2026
Réponse : Electrodry Professional Home Services
Hi Glen, thanks so much for the lovely review. So glad to hear the team did a great job and looked after you. Really appreciate the recommendation :)
A guy turns up with a dirty towel and…
A guy turns up with a dirty towel and bottle of pink liquid and wipes not even 30cm of tile and then quotes over 800.00 to clean and seal the floor a rip off charging $50.46 to do a spot assessment really disappointing what Happened to doing a free quote
3 février 2026
Avis spontané
Réponse : Electrodry Professional Home Services
Hi Sonja,
We’re sorry to hear you felt disappointed with your recent experience.
Our technician visit includes a paid inspection and demonstration, which allows us to properly assess the condition of the tiles and grout, test a small area, and provide an accurate quote based on the actual results achievable. The $50.46 fee covers this on-site assessment and is deducted from the total cost if you proceed with the service.
We don’t provide fixed quotes without inspecting first, as tile and grout conditions can vary significantly. Our aim is to give honest, realistic pricing based on what can actually be achieved.
If you would like to discuss your quote further, please contact us at feedback@electrodry.com.au
and we will be happy to look into this for you.
Poor service - if any service at all
Just no communication whatsoever.
I booked my preferred date 3 months in advance. I received confirmation of my booking request, but that the date wasn't confirmed until a rep got in touch with me to confirm.
Nothing! I followed up ... no reply, no nothing.
The date has come and gone now. Thanks Electrodry, but no thanks. I have gone somewhere else.
18 août 2025
Avis spontané
Réponse : Electrodry Professional Home Services
Hi, we’re so sorry it’s taken us a while to get back to you. We didn’t have access to our Trustpilot account earlier, but we do now.
We’re truly sorry to hear about your experience with Electrodry. This is not the standard of care or service we want our customers to receive.
We’d really appreciate the opportunity to look into this further and see how we can help. Please feel free to email feedback@electrodry.com.au
and our team will be more than happy to assist.
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