Electronic Express Avis 

17 276
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Murfreesboro mgr and team members I met were extremely unprofessional. My husband and I bought an "out of the box" LG washer. The team member that helped me retrieve the washer told me "its like you b... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Nice friendly help from online personnel. I found what I was looking for. Ordering process easy. Fast delivery. I had to return freezer however because it was defective. But pickup was quick. Only rea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received my freezer on the day and time appointed. The delivery person was very nice and helpful. My freezer did have a dent in the side which we discovered after unpacking. I does not seem to affec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

First Class Service. We just moved from Texas to Tennessee and needed to purchase a new washer/dryer. Bell Banther provided excellent service from the first interaction through delivery - she is a P... Voir plus

À propos de l'entreprise

  1. Magasin d'électronique
  2. Magasin d'électroménager
  3. Ordinateur et accessoires
  4. Magasin d'informatique
  5. Magasin de télévisions
  6. Magasin de lave-linges et sèche-linges

À propos de Electronic Express

Écrit par l'entreprise

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

17 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(17 276)

844 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

First Class Service

First Class Service. We just moved from Texas to Tennessee and needed to purchase a new washer/dryer. Bell Banther provided excellent service from the first interaction through delivery - she is a PRO! She gave us her cell phone number and worked with the manufacturer to get us our washer/dryer as quickly as possible when they didn't have any in stock, communicated status often. She consistently went above and beyond the call of duty. She explained all our options, provided us the right guidance on all things electronic express like extended warranty, and found specialty products for us. The delivery experience was also first class in how they communicated, delivered, and setup the unit. We would highly recommend working with Bell for appliances and Electronic Express!

11 août 2026
Avis spontané
Noté 1 sur 5 étoiles

The washer was badly damaged

The washer was badly damaged. They had to take it back and reschedule another delivery date. Why should I have to wait two more days? Should I get it the next day? It was Electronic Express mistake!

6 août 2026
Noté 4 sur 5 étoiles

Good service and prices

Nice friendly help from online personnel. I found what I was looking for. Ordering process easy. Fast delivery. I had to return freezer however because it was defective. But pickup was quick. Only reason I gave 4 instead of 5 stars was the refund took a bit longer than I liked, but refund was issued. Id shop here again.

23 juillet 2026
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Réponse de Electronic Express

Thank you for the feedback!

Noté 5 sur 5 étoiles

The salesman was extremely…

The salesman was extremely knowledgeable and seemed to be a subject matter expert on all things home theater related. Very helpful. Definitely recommend.

6 août 2026
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Réponse de Electronic Express

Thank you for the feedback!

Noté 5 sur 5 étoiles

Electronics Express always has the best…

Electronics Express always has the best prices on electronics! I've gotten several items from them, and it's become my new favorite place for electronic equipment.

12 août 2026
Avis spontané
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Réponse de Electronic Express

Thank you for the feedback!

Noté 5 sur 5 étoiles

New freezer.

I received my freezer on the day and time appointed. The delivery person was very nice and helpful. My freezer did have a dent in the side which we discovered after unpacking. I does not seem to affect it's operation. I purchased the 21 cubic ft. 2 door chest freezer and so far I really like the way it is designed. The two smaller doors are much easier to use and allow me to keep things better organized and more accessible.

22 juillet 2026
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Réponse de Electronic Express

Thank you for the feedback!

Noté 5 sur 5 étoiles

Good Pricing on Quality Goods

Good Pricing on Quality Goods, Very fast service, Purchased On-Line, shipped item arrived in 2 Days.
Staff very friendly and most helpfull, with good service tech support.

4 août 2026
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Réponse de Electronic Express

Thank you for the feedback!

Noté 1 sur 5 étoiles

Murfreesboro mgr and team members I met…

Murfreesboro mgr and team members I met were extremely unprofessional. My husband and I bought an "out of the box" LG washer. The team member that helped me retrieve the washer told me "its like you basicly bought a washer from your grannie's neighbors yard sale." He made me feel so beneath him.

31 juillet 2026
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Réponse de Electronic Express

Thank you for the feedback. We apologize that our staff member disrespected you during the pickup. Your review has been forwarded to store management.

Noté 5 sur 5 étoiles

Simple and Efficient

It was a very easy process making and receiving this purchase! I received a 2 year protection plan and the installation was flawless!

3 août 2026
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Réponse de Electronic Express

Thank you for the feedback!

Noté 5 sur 5 étoiles

Very quick shipping

Very quick shipping, great price, very easy.

20 juillet 2026
Logo de Electronic Express

Réponse de Electronic Express

Thank you for the feedback!

Noté 5 sur 5 étoiles

Great deal

Received item promptly at a great price

1 août 2026
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Réponse de Electronic Express

Thank you for the feedback!

Noté 1 sur 5 étoiles

Probably best to purchase in store

Recently relocated to Tennessee and 1 of my first purchases was a tv from this store. To give a benefit of a doubt, I did make my purchase online. But instantly as soon asI made my purchase, it spent days in the fraud department. I was never told why and the fraud department don't answer nor return calls. Finally, they process my order through and schedule my installation. The day come for them to install the TV on my wall. I did know I had to buy my own mounting kit so I had one ready for them to use. To my surprise, the installers tell me they can't install my TV to my wall because the mounting kit wasn't purchased from their store. Mind you, through the whole process, I was never told I had to only buy a mounting kit through them. Also, I never read nor seen that disclaimer on their website. So yes, I am furious with this whole experience

7 août 2026
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Réponse de Electronic Express

Thank you for the detailed feedback on your TV installation. Your review has been forwarded to management to consider policy changes.

Noté 1 sur 5 étoiles

You don't know what you're doing

They told me that the payment could not go through, when I consulted the bank about the issue, they said it must have been on electronic expressive side. We haven't rejected the payment, ultimately had the counsel the order and find a third place to order the merchandise that I want to buy.

1 août 2026
Logo de Electronic Express

Réponse de Electronic Express

Thank you for the feedback. Your review has been forwarded to our development team to determine why your payment won't go through.

Noté 5 sur 5 étoiles

Great experience

Item was exactly as described and arrived quickly.

18 juillet 2026
Logo de Electronic Express

Réponse de Electronic Express

Thank you for the feedback!

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