We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Voir plus
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We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Voir plus
L'entreprise a répondu
Purchased a 65 " Samsung TV online. It was supposed to be a new item, but I was contacted by the store manager, who told me it had been unboxed and used as a floor model. Wasn't offered a discount.... Voir plus
The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very c... Voir plus
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Honestly all was GREAT until delivery. The delivery guys were not the most service oriented. They left without letting my wife know and did not have the fridge in the correct location. When I got home... Voir plus
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Écrit par l'entreprise
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
We offer several support and repair services to help you get the most out of your electronics.
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
418 Harding Industrial Dr, 37211, Nashville, Etats-Unis
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The people at the store was amazing. The delivery team was outstanding, The bad thing i can say is there is no instructions booklet, I scanned the code and only gave me information about my phone .Thank God for Google

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Very fast pickup for product. Dishwasher is although pretty loud.

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Everyone was friendly and polite at the time of purchase. The problem began when the washer stopped draining and we called the warranty department to be told that the drain pump was not working.. I had a two year warranty so they are supposed to be replacing it. This has been going on for a month. No replacement yet. The lie that is being told now is that it’s not in stock with no ETA… The only communication from store is when I call to get updates about when will I get my replacement. This is some real bs.. Save your self the hassle. Go buy elsewhere. I will be contacting the BBB because this is ridiculous!!!

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I visited the Cookeville TN store, needing a microwave oven. Inventory said they had two. They had one and it was the display model which they would not discount. I was headed home to Nashville at the time and checked the item at the 100 Oaks Mall store online and made a purchase for pickup. Arriving at the store, it was the same situation as at Cookeville - Display only, no box, no discount. So I went across the road to Home Depot and made my purchase, no problem. Inventory is all messed up at Electronic Express.
Good website, quick and accurate online help, quick and easy delivery, and good price.

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I think Electronic Express did a great job. But the shipping was horrible. After my purchase I received a tracking number and date for the delivery. I took time off work and waited several days. Then I received a text message telling me that I now had to schedule the delivery which was an additional week and a half out, after already taking time off. After I scheduled it, they told me the delivery would be between 8am and 5pm. They showed up at almost 6pm. I think they need to work with their shipping company better. It was not a smooth process after purchase. But the store was great.

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Bought a Yeti item that isn’t being sold at Yeti’s website. Just a specific color that is no longer being sold. Of note - item was even cheaper than what Yeti is selling the item for currently. Item arrived very quickly & in perfect condition. Very happy with my purchase.

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Placed an order on line on a Sunday because it was last one they had in stock - was Monday and still no word when I could pick up order. I called numerour times and was told I had to wait for a 3rd party verification on charge. Late Monday they cancelled order. I called the Jones Valley store (where I had placed order for pick up) spoke to Jeremy - he physically looked for unit - found it and set it aside for me and I picked it up and paid with same credit card the 3rd party "couldn't verify" - Jeremy was GREAT - made a bad experience good. Their online ordering is junk - go in store in person for good service for horrible customer service use their online ordering - those people are just rude.

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Refrigerator ordered Sunday afternoon and delivered on Tuesday afternoon within minutes of delivery window. Completely without damage and very efficient and polite delivery team!

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The staff that helped us at the store were very professional, polite, and helpful. They even carried the microwave to our car and loaded it in. A+++

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Great communication from start to finish. Everything went perfectly

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Service was very friendly and knowledgeable. Loading in my car was unexpectedly good as you could see the associate was as concerned about my car as he was about my purchase ensuring neither was scuffed/scratched.

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Ordering was easy and straight forward. Price was fair plus received a new account discount. Delivery was on time as scheduled. The item arrived in perfect condition (it was well packaged).

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