Electronic Express Avis 

17 216
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Ordered in stock refrigerator. Days later no communication. Contacted customer service and was informed not in stock could pay more for stainless that was. No! Was told later that week it would be in.... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I ordered a GE Ultra 2.0 Nugget Ice Maker because I live 2 hours from Nashville where it was in stock. Tracking showed it leaving there and going to nearby Lebanon. They shipped via Amazon/USPS and my... Voir plus

Noté 5 sur 5 étoiles

We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very c... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique
  2. Magasin d'électroménager
  3. Ordinateur et accessoires
  4. Magasin d'informatique
  5. Magasin de télévisions
  6. Magasin de lave-linges et sèche-linges

À propos de Electronic Express

Écrit par l'entreprise

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

17 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 86 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(17 216)

858 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

I ordered a GE Ultra 2.0 Nugget Ice…

I ordered a GE Ultra 2.0 Nugget Ice Maker because I live 2 hours from Nashville where it was in stock. Tracking showed it leaving there and going to nearby Lebanon. They shipped via Amazon/USPS and my tracking ended there. The real problem is the product says Team Lift on the box. Rural carriers aren't covered if they injure their back lifting it solo even though it was maybe 50lbs tops. So I was left a note to come pick it up at the Post Office. I went there and they couldn't find it, so I returned the following day and finally got it. Took 9 days total and tracking still has it in Lebanon, TN. I should have driven the 4 hours there and back instead of getting it shipped. Electronic Express should have known to use UPS or FedEx, not USPS for this item.

28 juin 2026
Noté 2 sur 5 étoiles

slow delivery

It should not take 10 days via USPS to get a microSD card! I still don't have the card.

10 juillet 2026
Noté 5 sur 5 étoiles

Jeremy was such a great help

Jeremy was such a great help! Came in to pick up a range oven, left with a dishwasher as well!

26 juin 2026
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Réponse de Electronic Express

Thank you for the feedback on Jeremy's performance!

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, would definitely recommend

10 juillet 2026
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Réponse de Electronic Express

Thank you for the feedback!

Noté 1 sur 5 étoiles

I ordered a tv from them to have…

I ordered a tv from them to have shipped to my house on the other side of the country. I expected it to be a delivery that required a signature, and as I've done in the past, I either sign the slip or have it help at a customer service center (not an access point) for me to pick up. For whatever reason, Electronic Express put extreme restrictions on the delivery (adult signature required) which means that I cannot leave a signature for it and I cannot pick it up anywhere. On top of that, UPS will only deliver during the day (between 11 and 4) so there is no physical possibility for me to receive the package. UPS said to call the ship (Electronic Express) to remove the restrictions so it can be help somewhere, called them, they won't. So basically I paid for a TV, that was shipped all the way across the country even though there was never a humanly possible way for it to ever be delivered. And Electronic Express made it very clear they won't do anything about it.

16 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

My order was processed and delivered to me way faster than I expected and they had the best deal for on the market

9 juillet 2026
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Réponse de Electronic Express

Thank you for the feedback!

Noté 3 sur 5 étoiles

Too long from purchase to delivery

Too long from purchase to delivery

27 juin 2026
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Réponse de Electronic Express

Thank you for the feedback. We apologize for the inconvenience. Your review has been forwarded to members of management for review.

Noté 5 sur 5 étoiles

Electronic Express is an exceptional online business …

This was my first buying experience with Electronic Express. I live in New Hampshire and we purchased an 85 inch TCL TV for our son in Georgia so we were concerned about everything going smoothly and this extra large TV being delivered undamaged.

Electronic Express is an honest online retailer. We experienced a flawless transaction; excellent communications exceptional customer service, the shipping company did an outstanding job.

The 85 inch TCL TV was delivered undamaged and on time. The delivery crew was courteous and very helpful in getting this huge TV into the house.

Once unboxed and set in place the TV looks great and performs as advertised.

I highly recommend Electronics Express and will definitely use them again if the opportunity presents itself.

6 juillet 2026
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Réponse de Electronic Express

Thank you for the detailed feedback on your TV order!

Noté 1 sur 5 étoiles

Didn't receive all items

The description of my purchase included an hdmi cord and a 12 month subscription of some sort. I didn't receive either and reached out to customer service. I never heard back.

25 juin 2026
Noté 5 sur 5 étoiles

heart rate monitor

quality products with very fast shipping.

9 juillet 2026
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Réponse de Electronic Express

Thank you for the feedback!

Noté 3 sur 5 étoiles

2 weeks later received in stock product

Ordered in stock refrigerator. Days later no communication. Contacted customer service and was informed not in stock could pay more for stainless that was. No! Was told later that week it would be in. Two weeks later I contacted again and finally said in two to three days it would be in. Then didn’t haul off the one I paid to have hauled off and had to come back. Communication lacked extremely. Will never purchase online again ordered June 24th, wasn’t installed until July 10

24 juin 2026
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Réponse de Electronic Express

Thank you for the feedback. Your review has been forwarded to members of management for review.

Noté 5 sur 5 étoiles

I called the store after searching…

I called the store after searching online. Great product and customer service. Tech support is supposed to call me today to set at time to come to my business to help network setup.

8 juillet 2026
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Réponse de Electronic Express

Thank you for the feedback!

Noté 5 sur 5 étoiles

We ordered a new roomba and using the…

We ordered a new roomba and using the website was so easy. The order arrived when they said it would. Everything was simple and easy and their price was the best on line any where we could find.

30 juin 2026
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Réponse de Electronic Express

Thank you for the feedback!

Noté 3 sur 5 étoiles

Their delivery service was pathetic.

Their delivery service was pathetic.

6 juillet 2026
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Réponse de Electronic Express

Thank you for the feedback. Your review has been forwarded to management to look into the situation.

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