We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Voir plus
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We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Voir plus
L'entreprise a répondu
Purchased a 65 " Samsung TV online. It was supposed to be a new item, but I was contacted by the store manager, who told me it had been unboxed and used as a floor model. Wasn't offered a discount.... Voir plus
The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very c... Voir plus
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Honestly all was GREAT until delivery. The delivery guys were not the most service oriented. They left without letting my wife know and did not have the fridge in the correct location. When I got home... Voir plus
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Écrit par l'entreprise
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
We offer several support and repair services to help you get the most out of your electronics.
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
418 Harding Industrial Dr, 37211, Nashville, Etats-Unis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Put a po box down and this company didn't tell me ups doesn't drop off packages at my post office then post office would have so
Red
They sent out package then sent it back. But still charged me 600 dollars for item they knew they couldn't deliver

Réponse de Electronic Express
Waited a full week for the product to arrive and when it did, one of the bezels (for Frame TV) was broken. I called the company immediately, now I have to wait another week (or so) to get refunded and place another order. Plus it was my responsibility to repackage and take to the UPS store. I think they should have immediately sent me a replacement.

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How easy it was to get a great deal. Buying online was hassle free. The additional parts needed for hookup were easily advertised and it wasn't a gimmick pricing markup. The additional parts do not normally come with the unit. I did my research.
The delivery was early due to cancelations and I was able to call the driver back immediately to confirm someone would be present. I was told by my girlfriend they were very polite courteous and professional. They put our brand new washer and dryer exactly in the proper area and it runs great and looks sharp. Couldn't be happier

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I ordered something I was very excited to receive and after 6 days I reached out inquiring about when it would be shipped and only then was I told that the item was damaged and couldn't be sold. I asked if I could see a photo of it to assess the damage myself and was told it was thrown away. I would have liked the option to see it and purchase it anyway because I wanted it that badly. The item is very hard to find. I am suspicious about whether or not it was thrown away. I would have liked to have known when i placed the order that it wouldn't be completed.

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The guys were great. Very helpful and meticulous on handling my order and installing. I greatly appreciated the service!

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Was exactly what was pictured and I received it quickly

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We have dealt with Electronic Express several times. We've never had a problem. They are prompt on their delivery, polite and efficient and Trustworthy.

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Very disappointed with the whole experience of purchasing microwave. The left hand does not know what the right hand is doing or saying. One star is still too high of a positive rating.

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Shopping experience was without any issues and / or discrepancies. Fast shipping. Items arrived as described and they were at a great price.

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RECEIVED TV BY UPS. OPENED BOX AND NO REMOTE CAME WITH SHIPMENT. CALLED STORE AND THEY WOULD NOT SEND ME A REMOTE.

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Great experience. Arrived when expected and in excellent condition. Washer works great.

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Tonya at Columbia store was very helpful. We got a good sale. The delivery came when expected and help was courteous and installed promptly.

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Super helpful, very knowledgeable, very friendly. Went out of there way to help me with all my needs. Thank you so much!

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Everything went smoothly from start ( purchasing) to finish. Delivery team was great

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The delivery driver was incredibly friendly and placed the product exactly where I wanted it to be located; all I had to do was unbox and plug it in. The product also arrived in a timely manner, and the person helping me arrange the delivery time was friendly and helpful. I would use Electronic Express again in the future solely based off these two people, but the price of the freezer was also the best price I could find.

Réponse de Electronic Express
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