Electronic Express Avis 

17 193
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Purchased a 65 " Samsung TV online. It was supposed to be a new item, but I was contacted by the store manager, who told me it had been unboxed and used as a floor model. Wasn't offered a discount.... Voir plus

Noté 5 sur 5 étoiles

The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very c... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Honestly all was GREAT until delivery. The delivery guys were not the most service oriented. They left without letting my wife know and did not have the fridge in the correct location. When I got home... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électronique
  2. Magasin d'électroménager
  3. Ordinateur et accessoires
  4. Magasin d'informatique
  5. Magasin de télévisions
  6. Magasin de lave-linges et sèche-linges

À propos de Electronic Express

Écrit par l'entreprise

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

17 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 84 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(17 193)

838 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Electric Stove Search

Electric Stove Search
While I was searching for an Electric Stove, I never considered Electronic Express; I thought it was an automotive supplier. Was I SURPRISED to find that not only do they service/supply automotive products, but they also have kitchen appliances. I didn't know what type of stove I wanted, only that I needed one. The staff was eager to answer my questions and offer assistance while I decided on what would be best for our family. Top Notch Above the Rim and through the clouds, the service of this store!

6 mai 2026
Logo de Electronic Express

Réponse de Electronic Express

Thank you for the detailed feedback on your appliance purchase with our staff!

Noté 1 sur 5 étoiles

I had a very bad experience with this…

I had a very bad experience with this company. I ordered the wrong items, and called to return it but was spoken to so rudely by one of your staff.

2 mai 2026
Logo de Electronic Express

Réponse de Electronic Express

Thank you for the feedback on your customer service interaction. Your review has been forwarded to our customer service manager to investigate.

Noté 1 sur 5 étoiles

Easy to buy the product

Easy to buy the product, difficult to coordinate with shipping and customer service.

30 avril 2026
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Réponse de Electronic Express

Thank you for the feedback. Your review has been forwarded to our customer service manager to find the source of your frustration.

Noté 5 sur 5 étoiles

Excellent

Excellent, reputable company . Consistently satisfy in terms of both price and service. Excellent selection, knowledgeable staff

29 mai 2025
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Réponse de Electronic Express

Thank you for the feedback!

Noté 1 sur 5 étoiles

Literally the worst online shopping…

Literally the worst online shopping experience I’ve ever had. Customer service is of no help either. Each time I’ve called to inquire about the in stock appliances I’ve ordered over two weeks ago, I get a new version of a delivery story. Steer clear of this retailer.

22 avril 2026
Logo de Electronic Express

Réponse de Electronic Express

Good morning,

I checked with our customer service manager and they informed me that the frieght company contracted to deliver your product has scheduled your delivery for tomorrow (05/08). We apologize for the delay. Enjoy your new products!

Noté 5 sur 5 étoiles

Exactly what I was seeking

Exactly what I was seeking.

Process would have been easier if I could have picked up at a nearby store.

25 mars 2026
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Réponse de Electronic Express

Thank you for the feedback on your online order! We do offer online pickup if the store has enough inventory. Hopefully the next product you're interested in has that option available.

Noté 1 sur 5 étoiles

bad decession

Bought this whirlpool pair & the dryer broke first time we used it. Drum liner came out factory defective. Called the store to report it. Was told it was a warranty claim & they are usually very quick. That was on 4/28/2026. Repair company calls to schedule on 5/4/2026 & said they can come out on 5/5/26. I was informed they did not even receive the repair request till 5/1/2026. Repair company said they will come out and look at it then whirlpool will send repair parts to my house then they will come back & fix it. I was told that is the way it works not the repair company's fault. Long story short family of 4 no washer and dryer. Didn't buy a new washer and dryer to have to go to a laundry mat or live in dirty laundry till a BRAND NEW dryer gets fixed. Florence Al store manager and district manager would not replace it. A good business should stand behind the products it sales or not carry the product in store. Looks like it will be 2 weeks or more with no dryer. I would give the STORE and WHIRLPOOL 0 stars if I could. Never buying from Electronics Express again. I will get rid of the pair at a loss once the dryer is repaired and will go with a better business and brand for piece of mind for my family. Better price not worth the garbage service and support.

28 avril 2026
Avis spontané
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Réponse de Electronic Express

Thank you for the detailed review. Your review has been forwarded to our appliance buyer to provide a resolution to your situation. Please standby for the store to reach out to you soon.

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, effective communication. Everything was perfect!

26 avril 2026
Logo de Electronic Express

Réponse de Electronic Express

Thank you for the feedback on your order!

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