We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
We were having issues with our television we purchased online. My husband took back into the Electronic Express Decatur store. The manager worked with him to correct but it was an issue with software... Voir plus
L'entreprise a répondu
Purchased a 65 " Samsung TV online. It was supposed to be a new item, but I was contacted by the store manager, who told me it had been unboxed and used as a floor model. Wasn't offered a discount.... Voir plus
The product (a washer) was delivered in tip top shape and the driver was very helpful with getting it in the house. They were also running late that day due to having some truck issues but were very c... Voir plus
L'entreprise a répondu
Honestly all was GREAT until delivery. The delivery guys were not the most service oriented. They left without letting my wife know and did not have the fridge in the correct location. When I got home... Voir plus
L'entreprise a répondu
Écrit par l'entreprise
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
We offer several support and repair services to help you get the most out of your electronics.
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
418 Harding Industrial Dr, 37211, Nashville, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 84 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Electric Stove Search
While I was searching for an Electric Stove, I never considered Electronic Express; I thought it was an automotive supplier. Was I SURPRISED to find that not only do they service/supply automotive products, but they also have kitchen appliances. I didn't know what type of stove I wanted, only that I needed one. The staff was eager to answer my questions and offer assistance while I decided on what would be best for our family. Top Notch Above the Rim and through the clouds, the service of this store!

Réponse de Electronic Express

Réponse de Electronic Express
Second order from electronic express and have always been highly satisfied! Great prices and quick shipping! Thank you!

Réponse de Electronic Express
I had a very bad experience with this company. I ordered the wrong items, and called to return it but was spoken to so rudely by one of your staff.

Réponse de Electronic Express
Quickly delivery & product was in great condition!

Réponse de Electronic Express
Easy to buy the product, difficult to coordinate with shipping and customer service.

Réponse de Electronic Express
Easy payment method and fast delivery! Product arrived perfectly

Réponse de Electronic Express
Excellent, reputable company . Consistently satisfy in terms of both price and service. Excellent selection, knowledgeable staff

Réponse de Electronic Express
Literally the worst online shopping experience I’ve ever had. Customer service is of no help either. Each time I’ve called to inquire about the in stock appliances I’ve ordered over two weeks ago, I get a new version of a delivery story. Steer clear of this retailer.

Réponse de Electronic Express
Exactly what I was seeking.
Process would have been easier if I could have picked up at a nearby store.

Réponse de Electronic Express
Bought this whirlpool pair & the dryer broke first time we used it. Drum liner came out factory defective. Called the store to report it. Was told it was a warranty claim & they are usually very quick. That was on 4/28/2026. Repair company calls to schedule on 5/4/2026 & said they can come out on 5/5/26. I was informed they did not even receive the repair request till 5/1/2026. Repair company said they will come out and look at it then whirlpool will send repair parts to my house then they will come back & fix it. I was told that is the way it works not the repair company's fault. Long story short family of 4 no washer and dryer. Didn't buy a new washer and dryer to have to go to a laundry mat or live in dirty laundry till a BRAND NEW dryer gets fixed. Florence Al store manager and district manager would not replace it. A good business should stand behind the products it sales or not carry the product in store. Looks like it will be 2 weeks or more with no dryer. I would give the STORE and WHIRLPOOL 0 stars if I could. Never buying from Electronics Express again. I will get rid of the pair at a loss once the dryer is repaired and will go with a better business and brand for piece of mind for my family. Better price not worth the garbage service and support.

Réponse de Electronic Express
Fast shipping and excellent customer service made this purchase a great experience

Réponse de Electronic Express

Réponse de Electronic Express
Your associates was friendly & helpful answering my questions.

Réponse de Electronic Express
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.