Electronicsforce Avis 

455
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 4 sur 5 étoiles

I didn’t realize when I paid for one day delivery it would take a week Arrive Saturday when staff was off so Had to wait until Tuesday because of Memorial Day holiday Didn’t realize her carrier d... Voir plus

Noté 5 sur 5 étoiles

Adam did an awesome job helping me and my family switch over from an old phone to a new one, and made the process of getting new phones seem easy! He was very thorough and made sure all the important... Voir plus

Noté 5 sur 5 étoiles

I've been using my phone for several weeks now and couldn't be happier. There are no glitches, no errors and performance is consistently strong. It also looks brand new, even though it was listed as r... Voir plus

Noté 5 sur 5 étoiles

The gentlemen working there solved my problem quickly and without headache from the phone that i recently got from them. An issue which customer service in other service provider stores could not figu... Voir plus

À propos de l'entreprise


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4,0

Bien

TrustScore 4 sur 5

455 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 50 % de ses avis négatifs

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4,0

Tous les avis

(455)

66 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The whole ordering process went…

The whole ordering process went smoothly. Shortly after payment, I received the shipping confirmationand just a few days later the package arrived at my door. The phone itself is in perfect condition, no scratches or marks. From the use, it ran smoothlyand the battery life is impressive. I’m glad I chose this place.

17 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I ordered my smartphone here and I'm…

I ordered my smartphone here and I'm really satisfied. Delivery was faster than expected and the device was safely packed. It worked flawlessly from the very beginning and looks absolutely brand new.

22 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Still waiting.....

Ordered the item a week ago paid extra for 3-day shipping still don't have the item

12 septembre 2025
Logo de Electronicsforce

Réponse de Electronicsforce

Hello this order was shipped usps tracking # 9410811105495887880005 and was delivered to
John Hurtado
435 West Topeka Avenue
Trinidad CO 81082-1437

Noté 1 sur 5 étoiles

where to start

where to start . i have received no order confirmation, shipping information, or tracking information. the follow up and uncertainty is making me seriously consider cancelling my payment and purchasing from another vender . i am very unimpressed with how they conduct things

12 septembre 2025
Logo de Electronicsforce

Réponse de Electronicsforce

:We’re sorry to hear about your concerns. Please note that every order placed on our website automatically generates an order confirmation and tracking number, which are sent to the email address provided at checkout (sometimes these can be filtered to spam or promotions folders).

Your order was placed Friday evening, and please note our office is closed on Saturdays and Sundays, so processing began on the next business day. The order was shipped via USPS tracking # 9402150105795000088167 to:

Lewandowski Bill
1756 C.R. 50, Bx 241
Cherry Valley, NY 13320

At checkout, you selected the 10–14 business day shipping option, and your order is currently in progress within that timeframe.

We’ve been in business since 2009 and maintain accreditation with the BBB. Customer satisfaction and transparency are important to us. If you did not receive your confirmation or tracking email, please contact us at 305-600-3367 for info@electronicsforce.com
so we can resend it promptly.

Your order is on its way, and we will ensure it is delivered within the timeframe you selected.

Noté 4 sur 5 étoiles

Very misleading

I ordered a Motorola razr plus 2023 in the magenta color it took 12 days to get here I can wait you know that's not no problem but when it did get here I got a light blue one which was bad enough after waiting and then I could tell it was a refurbished phone it was not in a Motorola box also it came with a wall plug Motorola does not send a wall plug so it came with a wall plug and a cord no sim tool that's a pretty phone but I wanted the red color and they offered me a some kind of refund if I pay the return postage and 10% retocking fee or would I take a red case in place so I decided to take the red case if they even send it to me because I've heard reviews about them not you can send your phone back to him for a refund you won't get half of your money if any and they'll keep your phone you know I can try this into Amazon and get something off of it cuz it's still brand new I mean it's new to me it's not a brand new phone it's refurbished I can tell anyway I thought I'd share that with you beware update they did get back with me and said that was still all for me a refund and for me to get in touch with him by phone to see what they had for I can settle with I did not offer me a trade for a red phone so like I said beware I mean I'd rather have a trade for a red one then it refund which I never get anyway so I'm not going to do business for those people I was so excited let me down, senior person too you know that's all I have to live for is my little gadgets I get anyway that was a lesson learned Amazon it is I would like to update this review I was just informed by the company that electronics force and sell to get also they were all for me a full refund with shipping and restocking including I don't have to pay anything till they're being very nice they also offered for me to just keep the phone and $80 credit but you know I think I'd rather have my full refund but he said that was a brand new phone and I kind of believe him after being so nice because he said it's just wasn't in a Motorola box and he said he knows it Motorola doesn't send the plugins to go to the wall but he said that as an extra courtesy so I am changing my review too I said it should be a good company you know because he's going out of his way to help me because I'm elderly and I don't have a lot of money to for recycling fees and postage and all that restocking fees and poses so he helped me with that he said no places you know who's talking to no postage and they were talking to so I'll send that phone back to him and I'll get my full refund and I will do business with him again soon one day probably but just a different phone okay I hope that

1 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Great customer service, responded to my questions immediately, even after hours. Shipped out, and received quickly. Everything as described.

26 juin 2025
Noté 5 sur 5 étoiles

Excellent Experience!!

Received a different phone then what I ordered but Electronics Force bent over backwards to make it right and kept in constant contact with me throughout the process. Great customer service and my new phone works great!

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

These guys have made ordering phones

These guys have made ordering phones. Revolutionary are making it easy and accessible for anyone to purchase an unlocked phone. Contact free without any hidden fees Whatsoever. My experience with them was extremely solid. I didn't have a single issue. With my order. It arrived on time will be glad to make another order with them

8 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

They are my go to for all cellphone…

They are my go to for all cellphone needs. My recent order has been such a smooth experience with them. I haven’t shopped with them for years and I’m glad how they advanced their website recently too. I will continue to show my support.

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I spent some time tracking down the…

I spent some time tracking down the specific model I was after, but eventually found it. The cost was reasonable, and the description made it easy to understand what shape it was in and whether it would work for me.

5 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

I ordered Alcatel 4056 for T Mobile

I ordered Alcatel 4056 for T Mobile and received Alcatel 4044 for AT&T. Shipment came late. I will never order again from this company.

28 avril 2025
Logo de Electronicsforce

Réponse de Electronicsforce



We're very sorry to hear about your experience. It’s never our intention to send the incorrect item or cause delays. We would have gladly resolved this issue had we been contacted directly. Please know that we take customer satisfaction seriously and are happy to arrange a return or exchange for the correct model. Feel free to reach out to our support team so we can make this right.


Noté 1 sur 5 étoiles

Paid for Expedited and a Week Later, No Phone

I ordered the phone on April 29th, 2025 at 9:51 am CST with 3-day shipping at nearly $20.00 extra to get it sooner. It's now May 5th, 2025 and according to USPS the package wasn't dropped off until May 1st, and is still sitting in Brooklyn, NY. I have no clue when I will even get this phone at this point. I called customer service and he said he would look into it and to call back and ask for him. I did, but he's on lunch and won't be back for an hour. Clearly the company doesn't have a CRM system to allow all agents to help any customer. I won't be able to call back because I have client meetings until 6:00 pm. I would say avoid this company due to their lack of systems and ability to send product expedited. They had no problems charging extra for expedited shipping, just never followed through.

5/12/25 - Firstly, this business posted my personal information, including my home address in their initial response to my post. Second, they never refunded the expedited shipping I paid for. I ordered the phone on April 29th, 2025 and didn't receive the phone until My 9th. Tell me if you think that's expedited shipping. The company says they would do the "right thing," which is what? Nothing? Good job. I will be contacting New York state's AG. Companies like Electronicsforce are completely untrustworthy and don't deserve your hard earned money.

4 mai 2025
Avis spontané
Logo de Electronicsforce

Réponse de Electronicsforce

We sincerely regret that your experience did not meet expectations and appreciate the opportunity to clarify a few key points.

Your order was placed on April 29th with 3-day shipping, which refers to the carrier’s transit time after processing. As clearly noted on our website, all orders require 1–3 business days for processing before shipment. Business days exclude weekends. Your package was shipped on May 1st, which was within the processing window, and delivered on May 9th. While the delivery timeframe was longer than expected, we acted within our stated policy.

To address your concern about the expedited shipping fee: we have already refunded the full shipping charge as a courtesy, even though the delay was due to USPS transit time and not our processing.

Regarding your customer service experience, we apologize if your call-back was not handled promptly. We are actively working on improving agent availability and internal coordination.

We take all feedback seriously and remain committed to ensuring customer satisfaction. If you need further assistance, please don’t hesitate to contact us directly at 305-600-3367 or info@electronicsforce.com.

Noté 5 sur 5 étoiles

They have a wide range of phones to…

They have a wide range of phones to choose from and great shipping options too. They are very talkative with their customers as I have asked a question on one of their products on the listing itself and I have received a response within just a short amount of minutes. I was very confident placing my order with them and I'm glad I made business with the right company at the right place with the best deals available. Thank you guys so much and I'm looking forward to make more business with you.

12 avril 2025
Noté 5 sur 5 étoiles

They have made my day!

They have made my day! Buying phones from them is made easy with them. I was looking for a blackberry phone but realized that for people that want a physical keyboard on their smartphone is a bit tricky due to lack of support on blackberry devices (especially when not many carriers are willing to activate them anymore) and the only alternative is to get a keyboard accessory to attach on the touch screen but that works terrible and not comfortable. Luckily these guys have a massive selection of phones on their catalog. They show the unihertz titan slim which looks identical to the blackberry key2 that I used to have. Gladly it also runs on Verizon which makes it even more perfect! As blackberry devices are only supported on at&t now days which aren't good in my area. I purchased the unihertz titan slim from them and the purchase was easy without them shoving more stuff to buy from their website down my throat or contracts or anything of sort. The phone arrived within a week after my order was placed and I am beyond excited to start my new chapter with the unihertz titan slim. Hopefully more keyboard smartphones will be available in the future when I'm looking to upgrade again. This new phone makes me feel at home and delivers 5G bands.

26 mars 2025

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