Absolutely first class, placed an order for a black towel rad, 4 hours later my wife changed her mind and wanted anthracite. Rang first thing in the morning spoke to Abraham and he changed the order n... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Spoke with a chap called Ibrahim (Abraham). Absolutely lovely chap. Explained to him what i wanted and wanted to achieve and i couldnt have got anyone more helpful or knowlegeable. He went thro... Voir plus
L'entreprise a répondu
Their service was exceptional. In the best way possible. Swift delivery ordered 11 pm on Tuesday and delivered on Thursday. Video'd myself opening the package to check for damage. Beautifully an... Voir plus
L'entreprise a répondu
Radiator arrived promptly as expected. Delivery driver was ignorant and just ignored me. Unfortunately a tiny scratch on top bar of rad that can be felt ever so slightly. Don’t have time to return etc... Voir plus
À propos de l'entreprise
- Magasin de radiateurs
- aussi dans
- Fournisseur de matériaux de construction
- Magasin d'articles de salle de bains
Écrit par l'entreprise
Elegant Radiators was founded with the goal of offering niche-sized towel radiators and direct replacement towel radiators that cater to the specific needs of our customers. We take pride in our ability to supply these unique products directly from the world’s leading suppliers to both local small trades and end customers, ensuring quality and reliability at every step. Our competitive pricing sets us apart in the UK market, as we are committed to offering towel radiators that feature more bars compared to other retailers, enhancing both functionality and aesthetics in any bathroom setting. At our Coventry store, we stock over 10,000 towel radiators in a variety of finishes including chrome, white, black, and anthracite. Additionally, we offer a comprehensive range of valves, heating elements, and other spares and accessories to meet all your heating needs. At Elegant Radiators, customer satisfaction is at the heart of everything we do. We understand that our success is built on the trust and satisfaction of our customers, which is why we prioritize excellent service and quality products. Our marketing strategy heavily relies on word-of-mouth and network marketing, and we believe that happy customers are the best advocates for our brand. We are dedicated to maintaining high standards and continuously improving our offerings to meet the evolving needs of our customers. Thank you for considering Elegant Radiators – where quality meets reliability.
Coordonnées de contact
3 Crondal Road, CV7 9NH, Coventry, Royaume-Uni
- 02477220780
- info@elegant-radiators.co.uk
- elegant-radiators.co.uk
4,6
Excellent
278 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very reliable store
Very reliable store . I bought smaller radiator accidentally and wanted to swap it for another one . Contacted them through email they arranged delivery and collection for a fee . All sorted . Thank you will buy radiators again from them .
2 juin 2025
Very classy
14 avril 2025
Black Towelrail Radiator
The ordering was easy and delivery fast
The radiator was well protected with packing with no damage and exactly what was described
Will order again from them
19 mai 2025
Great service via WhatsApp
Great service via WhatsApp. Had to keep the chat open while we sorted out details with our installer.
Products looks great and a few extra inclusions added to the order which were a surprise were a nice touch.
Totally recommend!
20 mai 2025
Ibrahim saved the day
Ibrahim saved the day, great company and really helped me in my time of need. 100% will be saving these guys for future element needs.
16 mai 2025
Absolutely so pleased with the product…
Absolutely so pleased with the product and the response of delivery, and to find the exact dimensions of what I needed , and great quality product
14 mai 2025
Good service
Ordering was easy and delivery was quick. The radiator was well packaged and there were good instructions. A small query was quickly dealt with by WhatsApp message. We are very pleased with the small towel rail.
9 avril 2025
Great product available immediately!
Wide range suited the difficult spot to fill. Available to collect in one hour. Good comms all at competitive price.
4 mai 2025
Easy ordering
Easy ordering, fast delivery, item as seen and in great condition.
Couldn’t ask for more.
Thank you
22 avril 2025
Towel rail as described & delivered on…
Towel rail as described & delivered on time
First class service!!
23 avril 2025
Réponse de Elegant Radiators
Thank you very much :)
800 x 800 White towel radiator.
Very impressed with the speed of delivery, the radiator was very well packaged. Just what I was looking for for my daughter’s bathroom. Would recommend this company.
16 avril 2025
Réponse de Elegant Radiators
Thank you so much for your kind words! We’re thrilled you’re happy with the radiator and our service. Your recommendation means the world to us. Hope your daughter loves it too!
Réponse de Elegant Radiators
Thank you for your feedback!
We're delighted we could provide the perfect product so quickly. Hope to serve you again soon!
Disappointed customer I…
Hi there I am 68 years old which I explained to your staff member who was a very nice and helpful guy I said that I am not very good with technology I needed a 400 centred radiator so he sent me a link I picked one as he told me that all the ones that he sent in a link was 400centres when it came it was for bigger than a 400 centred I called him and he said that pick another one but it’s guna cost a lot more money also it was going to cost me £25 to return the radiator which had only cost me £10 delivery so yes I am not very happy with your service and your company I never sent it back as I am a pensioner I couldn’t find the money so I have just put the radiator in my shed as it is to big for the pipes that are already there I am sorry that I had to send you this review but yes it was a very stressful experience . Thank you Nigel
15 avril 2025
Réponse de Elegant Radiators
Hi Nigel,
Thank you for your review, though we’re genuinely surprised by your comments.
We did our best to assist you from the beginning. You asked specifically for radiators with 400mm pipe centres, and we emailed you a direct link with only those options. Unfortunately, the item you selected and ordered was not from that list.
Even so, we offered to help by arranging an exchange, including collection of the incorrect item and delivery of the correct one — all at cost (£25, covering both courier trips). Additionally, we even offered to create a custom order with your selected size and emailed you a private checkout link, which you mentioned you wanted to review with your grandson.
We completely understand that ordering online can sometimes be tricky, and we tried to make the process as smooth and supportive as possible. We’re not sure what more we could have done, but we do appreciate your feedback and wish you the best.
Kind regards,
Ibrahim
Elegant Radiators
Réponse de Elegant Radiators
Thank you for your kind words!
We're so pleased we could provide the perfect solution for your client.
Delivering exactly what you need is what we strive for – we appreciate your trust in us. Hope to work with you again soon!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.