Not sure how easy everything is to find on website, but had a call to Heatmiser sales, who were super helpful and talked me through exact codes so was super fast nd easy transaction. Thanks!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great price compared to alternative websites and my local wholesalers. Can’t comment on delivery as only just ordered, will be back
Online ordering is a breeze - don't change anything. Next day delivery is brilliant and can order up to early afternoon for the next day - always a plus! Ordered online but needed confirmation that... Voir plus
Amazingly good shopping experience. Found this company in a random google search for a Neohub 3 (wireless control) for my underfloor heating system. I ordered it at 4.30pm on Friday & it arrived a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
ElementShop specialises in the supply and design of underfloor heating systems.
Coordonnées de contact
Royaume-Uni
- elementshop.co.uk
4,6
Excellent
262 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
product well documented and a…
product well documented and a competitively priced
9 mai 2024
Avis spontané
Réponse de Elementshop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Ordering very easy from the Website
Ordering very easy from the Website. Items ordered a good price
15 avril 2024
Avis spontané
Réponse de Elementshop
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Réponse de Elementshop
Fantastic to hear, thank you very much for the really great review.
Easy web site to use
28 mars 2024
Avis spontané
Réponse de Elementshop
Thank you for your positive feedback. We appreciate your business with us.
Element shop sent me a cheaper part…
Element shop sent me a cheaper part than the one i ordered. When I asked to be refunded the difference they refused giving me any excuse they could make up. I asked for a corrected invoice but again they refused to send it to me. So I concluded this company is corrupt. I placed my next order with climate who gave much better service.
The response from Element Shop is dishonest. The replacement part was cheaper and not more expensive. I was due a refund.
20 mars 2024
Avis spontané
Réponse de Elementshop
Thank you for taking the time to leave a review.
At the time you ordered a discontinued product which we have switched for the replacement model. Your purchase was made in March 2023 and at this point the replacement model was more expensive than the discontinued model, as a good will gesture we did match the lower cost. You did not contact us regarding the pricing until March 2024.
Réponse de Elementshop
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Underfloor heating pipeecond time of ordering from this…
Second time of ordering from this company. Excellent service
12 mars 2024
Avis spontané
Réponse de Elementshop
Thank you for the great review! We can’t wait to have you back with elementShop.
Product reasonably priced
Product reasonably priced, shipping free and purchase made very easy.
11 mars 2024
Avis spontané
Réponse de Elementshop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about elementShop.
Delivery is brilliant and very good on…
Delivery is brilliant and very good on price
9 mars 2024
Avis spontané
Réponse de Elementshop
Thank you so much for taking the time to leave us a rating.
Providing the items in stock was useful…
Providing the items in stock was useful before ordering and the process of completing the purchase was straightforward
25 février 2024
Avis spontané
Réponse de Elementshop
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Good advice & service
21 février 2024
Avis spontané
Réponse de Elementshop
Thanks so much for sharing your experience with us. We hope to see you again soon.
Product advice
Spoke to Dean who very helpfully advised the part and part number required immediately. Proceeded to purchase with no hassle.
25 janvier 2024
Avis spontané
Réponse de Elementshop
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
Great Prices, Great Delivery!
Element Shop are great! great prices and delivery is brilliant. I don't shop around any more, always come to these guys for everything I need.
18 janvier 2024
Avis spontané
Réponse de Elementshop
Thank you so much for taking the time to share your experience with Heater Shop. We take pride in knowing our customers are happy with their ordering experience.
Click,Click,Pay,Deliver
Click,Click,Pay,Deliver. Brilliant Site.
Excellent service.
18 janvier 2024
Avis spontané
Réponse de Elementshop
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I'm genuinely super impressed
I'm genuinely super impressed. I didn't have nay need to interreact with any employees but based on the fact my order placed mid afternoon arrived by 08:30 the following morning speaks volumes.
I ordered a Heatmiser Neo hub to monitor and control the thermostats in our home. Placed the order (great price), immediate confirmation and thankfully they use Parcelforce, no issue with delivery.
Install was straightforward plug and go operation, 5 minutes and all thermostats linked.
Great value & Speedy service. Thank you.
4 janvier 2024
Avis spontané
Réponse de Elementshop
On behalf of all of us at elementShop, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.
Fast delivery and packaged well
Fast delivery and packaged well. No hassle, easy service and very prompt every time I order.
6 janvier 2024
Avis spontané
Réponse de Elementshop
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Easy to order
Easy to order. Called for information and got through straight away.
2 janvier 2024
Avis spontané
Réponse de Elementshop
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
I found the ordering process vey easy…
I found the ordering process vey easy to use and complete
21 décembre 2023
Avis spontané
Réponse de Elementshop
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Réponse de Elementshop
Fantastic to hear, thank you very much for the really great review.
Arrogant Louise
Louise the sales & office manager gives the company a bad reputation by being hard noised short and obtuse with customers, she's is a sales and office mgn but screens calls for customer service refusing to allow customers to have access to the customer service team and instead objects them to her pushy forceful ways, she's arrogant and won't even listen to customers not a good impression.
She has the attitude of its my way or the highway a real disappointment for an individual to give a company a bad name because of their own poor attitude.
27 novembre 2023
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.