ELFBAR Avis 

133
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I regularly buy Elfa 5000 vapes and while the taste is good and it’s a smooth hit, they’re terrible for leaking liquid which is extremely unpleasant. And it’s a big waste. I’ve also had a few now wh... Voir plus

Noté 5 sur 5 étoiles

I order off of Elf Bar about once a month, and I have found them fast, reliable and helpful. I have contacted customer service a couple of times, once to do with a change of address and once was a gen... Voir plus

Noté 5 sur 5 étoiles

Best vapes going , fast and responsive customer service, very fast and reliable for postage, also have a very good members club where you can get nice discounts. 5 star.

Noté 5 sur 5 étoiles

Tbh I've enjoyed ordering direct from yourselves as it was so easy and straightforward to get what I wanted quickly with zero fuss. Thanks Elfbar 👍🏼

À propos de l'entreprise

  1. Magasin de cigarettes électroniques
  2. aussi dans
  3. Magasin de vaporiseurs

Écrit par l'entreprise

Make It ELF, Enjoy Yourself. Since 2018, ELFBAR has been at the forefront of innovation. Driven by the vision for a smarter and more enjoyable vaping experience, we recognise the evolving need for natural-based flavour profiles and a more personalised vaping experience. With an unwavering commitment to customer satisfaction, all products are meticulously designed to embody the core essence of ELFBAR: Enjoy, reliable, and Experience. Through relentless dedication to constant improvement and extensive research, we’ve curated a collection of products that exemplify top-tier component adaptation, pure taste, and human-centric designs. At ELFBAR, our passion lies in providing not just products but also diverse experiences so enjoyable.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

133 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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4,1

Tous les avis

(133)

79 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Elfbar vapes made me ill

I smoked Elfbar vapes for a month and started to get extremely painful stomach pains. I went to the doctors and it turned out they gave me gastritis and has to be given medication to get better. I couldn't eat, sleep, work or look after my son because the pain was so bad. I never felt anything like it before.

11 février 2024
Avis spontané
Noté 1 sur 5 étoiles

bought one of these first time broke in…

bought one of these first time broke in 3 puffs..tried to exchange shop won't so wrote 3 emails sending the proof of purchase ect. no reply from this company at all so they just sell you broken product and do not exchange or answer...somebody needs to contact consumer rights or something but then you think is it worth it for 8 quid so that's how they get away with selling broken devices...just don't buy...I always smoked those blu ones no issue with but they are disposable so will go back to polluting enviroment until somebody invents a refillable that works

2 novembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Poor quality control

I regularly buy Elfa 5000 vapes and while the taste is good and it’s a smooth hit, they’re terrible for leaking liquid which is extremely unpleasant. And it’s a big waste. I’ve also had a few now where the screw cap on the pod is faulty and won’t unscrew without pulling up the panel beneath it with it, rendering it useless. At 10 quid a vape that gets expensive.

Overall, clearly very poor quality control in manufacturing. When I find another brand that competes with this particular vape, I will be switching, as I highly doubt this problem will ever be resolved.

6 septembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Poor customer service

Poor customer service.

I ordered some refillable pods, I’ve had these before, the ones this time are leaking I have photos I can show them, I emailed to tell them and I can’t get a replacement or refund, I have to fill out a form, send them back they’ll do a test on them then I might get a refund if it’s found faulty. Never mind the fact that I’ve wasted tonnes of oil with it leaking too. Where’s compensation for that? Not impressed tbh.

Sounds like they just want to avoid giving replacements. It’s obvious from the photos that they’re leaking everywhere.

They don’t even want to see the photos. Good customer service (especially as I’ve ordered before) would be to look at those photos and make a judgement from there. I don’t even understand the process they’re happy to pay their staff to check the pods but not send a replacement? Sounds like they’re just trying to put people off from getting a refund.

Will be switching brands after this.

19 août 2024
Avis spontané
Noté 1 sur 5 étoiles

Bought 2nd elfbar disposable same…

Bought 2nd elfbar disposable same flavour from same shop in as many weeks absolutely rubbish. Don't work they don't exchange them and by the time U go through these clowns it costs more. Pathetic. Shouldn't have to dread trying something hoping it works. Obviously faulty batches get sent out

9 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing liquids and customer service

Ordered twice now.
I order the nicsalt liquids and all I've tried so far have been amazing.
Without a doubt the best nic salts on the market.
Their customer service is also extremely good.
There was a failure with a confirmation email which I was sure was on their end. I wasn't the nicest about it, found out it was a failure on my end and they were very nice to me and reassured me I would be getting my products.
Can't recommend enough.

4 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

Bought few bars 12k puffs for £12.99…

Bought few bars 12k puffs for £12.99 each. They taste good for first few puffs, then you're burn the coil,my liquid if full but looks like something isn't right because taste is close to coal. I tested few bars and all have had this same problem. They do not reply for emails

21 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Don’t ever buy this its rubbish

Don’t ever buy this its rubbish, disposable pen cost £7.99 Disposable refills £799 each for two They are by far the worst e cigarettes ever don’t waste your money and buy this junk hardly any flavour no strength and doesn’t last long terrible terrible e cig I would not even pay a pound for this junk

17 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

I got the Elfbar Elfa Pro and it was…flavourless

I got the Elfbar Elfa Pro and it was absolutely flavourless and tasted of only harsh smoke. It comes in two sections I assume because of Chinese counterfeits but these parts do not lock together and there is little or no flavour. I'm very disappointed and I will not be buying elfbar vaping products anymore. Its not just the one vape that was like this but several now. These guys need to add more flavour to their product to make it less harsh on the throat. The smoke is disgusting and I imagine breathing talcum powder when I use this product.

15 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Terrible products, con !

Terrible products, as they have grown they have cut.costs on batteries etc, the impact only.felt by the consumer. This is not a brand to be trusted? Far from it. A poor product(now) ..Shambles of what would have been a good design.

23 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

➡ Completely ignores people - don't expect any service

➡ Interaction with People:
Emails are ignored and there is absolutely no pre-sales or product line service.

➡ Company Name:
'Elf Bar' has removed the space and capitalised the new word, so I will use the company's way of typing/displaying its name; ELFBAR.

➡ Incompetence & Brand Damage:
Given that this website is the only official British ELFBAR website, and it's operated by Flavour Warehouse - a multi-million pound company (public Companies House records), there should be some level of caring about the brand and not damaging it.

I believe the website is run under licence, but it may be owned by Flavour Warehouse instead. Regardless, the damage to the ELFBAR brand that Flavour Warehouse is encouraging through incompetence should concern ELFBAR.

I recommend avoiding this website entirely.

6 juillet 2023
Avis spontané

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