Ella-Mae Jewellery Avis 

182
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Lovely jewellery. I bought 2 pairs of the horizon earrings. One for me and one for a friend. Really pleased. They are lovely. As expected. Perfect. Delivery a bit slow, but received okay. Very happ... Voir plus

Noté 5 sur 5 étoiles

The earrings i bought are so beautiful and were delivered very quickly, I love the little pouches that they came in and will definitely be ordering from Ella-mae again thank you

Noté 3 sur 5 étoiles

I bought two pairs of earrings and one pair is perfect but the other pair are so tiny that I could hardly try to open them so gave up and I will probably not buy again.

Noté 5 sur 5 étoiles

Yeah good communication, easy to use website & delivered quickly & wrapped beautifully. Lovely product & looking forward to gifting it to my friend x

À propos de l'entreprise

  1. Bijouterie

Écrit par l'entreprise

Ella-Mae Jewellery is a family-run business based in the North East of England, UK, offering elegant, affordable jewellery without compromise. We believe that beautiful jewellery should be accessible to everyone—and that you don’t have to spend a fortune to find something truly special. We created Ella-Mae Jewellery after partnering with trusted suppliers who could bring our designs to life at a price point that’s fair, without ever compromising on quality. From timeless necklaces and stylish earrings to meaningful gifts and everyday favourites, our collections are made to be worn, loved, and treasured. Every piece reflects our commitment to detail, design, and value. We take great pride not only in the quality of our jewellery but also in the personal service we provide—our customers are at the heart of everything we do. All orders are despatched quickly from within the UK, so you’ll never be waiting long to receive your new favourite piece. Whether you're shopping for yourself or a thoughtful gift, we’re here to help you find something perfect. Explore our full collection at ella-mae-jewellery.com and discover jewellery that’s designed to delight.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

182 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(182)

61 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lovely jewellery

Lovely jewellery

27 août 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thank you Christine. Glad you love your Ella-Mae purchase.

Noté 4 sur 5 étoiles

Disappointed

Bought 3 pairs of earrings. One were exactly like the picture as well as a good size. The other two were disappointing. They were a lot more smaller than shown in the pictures but still pretty.

16 août 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thanks for your feedback Rachel. We do photograph the exact item that will be sent to our customers and state measurements in each of our listings in an attempt to be as informative as possible. We appreciate you taking the time share your opinion though.

Noté 5 sur 5 étoiles

Beautiful jewellery from a small…

Beautiful jewellery from a small business. So much thought goes into the jewellery. I bought a couple of pieces for myself & have now ordered for my granddaughter 🥰

13 août 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thank you so much for your orders, and for the lovely review. We only sell pieces we would love to wear ourselves and designed the little pouches so that they would be something our customers would want to keep forever. As a small business our customers and their feedback mean everything to us x

Noté 5 sur 5 étoiles

Beautiful earrings

Beautiful earrings. Exactly as shown. Quick delivery and great communication. Love them

12 août 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thank you for the lovely review Helen. So glad you love your Ella-Mae purchases x

Noté 5 sur 5 étoiles

Amazing quality

Amazing quality, value and just beautiful. The little bag that comes with them great for travelling

12 août 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thanks for the lovely feedback. Glad you are loving your Ella-Mae purchase.

Noté 2 sur 5 étoiles

Very disappointed with this necklace

Very disappointed with this necklace, as started to turn black within the week. Will not be ordering anything else, owing to this disappointment.

16 juillet 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

We are really sorry to hear that Joan and that is most unusual. Silver will tarnish if it comes into contact with certain substances. Full care instructions can be found on our website.

Noté 3 sur 5 étoiles

The styles okay

The styles okay, but much much smaller then photo,

18 juillet 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Hi Gillian, the photo is of the exact item and the size is always quoted in the description. Apologies if you were expecting them to be bigger.

Noté 4 sur 5 étoiles

Lovely little earrings

Lovely little earrings - little bit smaller than I was expecting

17 juillet 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thanks for your feedback Martin. We do try to show the size as well as possible in our photographs and detail the size in our product descriptions. Glad you like the earrings.

Noté 4 sur 5 étoiles

Smaller than expected but had nice…

Smaller than expected but had nice pouch. Took a little while longer than I expected to arrive but they are cute

10 juillet 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thank you for sharing Julie, and glad you like your earrings from the EMJ collection. I see they were the mini ribbon hearts, which are dainty and super cute. We received your order Tuesday night and it was processed Wednesday using our standard service which is around 3 days. Royal Mail can occasionally take an extra day, so apologies if that happened.

Noté 5 sur 5 étoiles

Absolutely beautiful quality…

Absolutely beautiful quality & exactly as described by the seller. Great price & love the suedette pouch it arrived in.

9 juillet 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thank you for the lovely review Sheila. We are so glad that you love your Ella-Mae purchase.

Noté 5 sur 5 étoiles

Earrings

Fast delivery fab little earrings good quality too reasonable price too

8 juillet 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thank you for the lovely review May. We are so glad that you are happy with your Ella-Mae order.

Noté 5 sur 5 étoiles

Easy to order

Easy to order, delivered really quickly

7 juin 2024
Logo de Ella-Mae Jewellery

Réponse de Ella-Mae Jewellery

Thanks for the great feedback Carol. We hope to see you back at Ella-Mae soon.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus