2nd update - Elyseart issued refund. I thank them for their attention to this matter Update - have decided to return - awaiting response to 2 email inquiries. Product is "less" than expected for... Voir plus
L'entreprise a répondu
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2nd update - Elyseart issued refund. I thank them for their attention to this matter Update - have decided to return - awaiting response to 2 email inquiries. Product is "less" than expected for... Voir plus
L'entreprise a répondu
All in all everything was great. The first one was broken, got a hold of the company and they had another one on the way. The second one was broken and again they sent a third one!!! Third time i... Voir plus
This is the second piece I bought from Elyseart. Unfortunately it arrived broken in two places. I contacted the company and received a beautiful replacement in just a matter of days. I love both piece... Voir plus
The art piece arrived broken in two pieces. Love the design but it was very fragile. We ended up putting it up on the wall anyway because I feel if I order another one I may end up with the same resul... Voir plus
Our mission is to bridge the gap between beauty and craftsmanship, offering wall art that doesn’t just hang on your walls but transforms your environment. We take pride in using eco-friendly materials and sustainable practices, ensuring that our art is as kind to the planet as it is stunning in your home.
2000 Windy Terrace, 78681, Cedar Park, Etats-Unis
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A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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All in all everything was great.
The first one was broken, got a hold of the company and they had another one on the way. The second one was broken and again they sent a third one!!! Third time is a charm and was!!!
They also sent a free gift for the trouble!!! A beautiful butterfly and branch wall hanging. Wife's trying to decide where to hang. We were satisfied with the third attempt and very happy with the purchase!!!
Thanks again, we will be back and will tell others. Kudos to the customer service department!!!
Jim McGuire
This is the second piece I bought from Elyseart. Unfortunately it arrived broken in two places. I contacted the company and received a beautiful replacement in just a matter of days. I love both pieces.
Including screws with your product would be good!!
I was disappointed no screws were included with my order!!
I honestly have not yet opened the boxes, hence my delay in responding to your various request. This order will be going to my second home 1,000 miles away, so I will actually see the finished product in the coming weeks. Thanks,
Gene
Great company…fantastic packing for shipping…awesome quality & good price
The wall art is great. Very colorful and great quality. This is the 2nd piece of art that I've bought through them. I'd highly recommend them to others.
Great looking art, I was vary pleased on the detail and looks better than the competitors!,
High quality product, matched the description. Was packaged well such that it arrived undamaged.
The piece I ordered is absolutely beautiful. I had accidentally dropped it and it broke in half. I was heartbroken but the excellent customer service I received took care of it by replacing it. I was very impressed with this company that I ordered another piece of wall art that my granddaughter fell in love with.
The art piece arrived broken in two pieces. Love the design but it was very fragile. We ended up putting it up on the wall anyway because I feel if I order another one I may end up with the same result. I would recommend ordering a different design.
My art work arrived as the mirror image of what was represented and ordered. I thought you were going to replace it but as of yet it has not arrived and it appeared in your correspondence that you were charging me for the second as well as the first
We love our artwork that we got. We haven't put it up yet, but i know it will be perfect!
The wall hanging is not flat. It feels like plastic not metal. It's ok.
The art I ordered looked exactly like the photo of it online, and the packaging for delivery was excellent.
Being honest. Your non-response of my broken piece of art is so discouraging. I’ve given you my phone number. You have my email you have my address. You have every opportunity to connect with me to correct it. I don’t understand why you’d be so non-caring if I don’t hear from you very soon IBeing honest. You’re non-response of my broken piece of art is so discouraging. I’ve given you my phone number. You have my email you have my address. You have every opportunity to connect with me to correct it. I don’t understand why you’d be so non-caring if I don’t hear from you very soon I’m going to start placing on Facebook and wherever I can to let people know that they should not do business with you. You may call me at 760-600-6858.

Réponse de Elyseart
The artwork that I order arrived damaged. I was able to contact a representative, and the issue was quickly addressed. In spite of what occurred, I will probably do business with Elyseart in the future.
These products are very well made, exactly what you see on their website. I just placed my 3rd order. I use the heavy duty double-sided tape that they recommend, it makes it so easy to put up on the wall. (I have light-weight art installed) The people there are so easy to work with. I highly recommend this company and their beautiful artwork.

Réponse de Elyseart
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