My Ben Nye Creme foundation came damaged, and the emails show it occured in their factory. I was offered only a regular refund, not a partial or a replacement as it looked scratched to hell. When i em... Voir plus
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Lisez les avis des autres
Ordered three identical mustaches. They arrived in plastic crush proof cases, which told me that the one that was noticeably crunched was mishandled before they were shipped. Also the pieces were muc... Voir plus
I recently tried to get ahold of Ben, one of the owners, via his business card by the register of the store. I called once and left a voice mail with no response, so I tried again the next day. H... Voir plus
I placed an order which supposedly shipped on a Monday. I paid extra for Priority shipping as I needed the items by that weekend. Tuesday of the following week, the items had still not arrived. I call... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Orlando's Cosplay Emporium featuring Kryolan, Ben Nye, Mehron, ProAiir, Rockstar Wigs, Pleaser, Iwata, and everything Cosplay!
Coordonnées de contact
2628 Edgewater Drive, 32804, Orlando, Etats-Unis
- 407-251-7110
- tim@embellishfx.com
- embellishfx.com
2,1
Bas
78 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Product is perfect
Product is perfect! The shipping was fast and I will definitely buy from this site again! Oh and by the way, your the ONLY site that had my size. ....lol
3 octobre 2019
Avis spontané
Excellent
Excellent, service and products received were great, cant wait to paint up the mask and put it on. Feels very comfortable to wear for longer hours.
2 octobre 2019
Avis spontané
Very good customer service
1 octobre 2019
Avis spontané
Excellent service!
1 octobre 2019
Avis spontané
This store is efficient and friendly…
This store is efficient and friendly even when working with online orders! I informed them I was in need of my order as soon as possible due to needing it for a college course, they called me the day after I placed it to let me know it was to be shipped that afternoon. They also sent an email regarding when and how it will be shipped. Will definitely be using this site for more of my theatrical needs!
3 septembre 2019
Avis spontané
Arrived on time and was exactly what I…
Arrived on time and was exactly what I was looking for
9 août 2019
Avis spontané
Réponse de Embellish FX
Hi Maggie...thank you for the nice review! We hope you had a great party with them and please keep us in mind if you need party, masquerade, or Halloween items! Happy to help.
My order arrived super fast
My order arrived super fast. I also appreciate the coupons they send and point system to reward regular customers. So far so good, thanks :)
9 août 2019
Avis spontané
Réponse de Embellish FX
Hi Michael, thanks for the review! We are happy to hear that you like our rewards program and we strive to ship very quickly! Please let us know if we can help you in the future.
Quick and simple
6 août 2019
Avis spontané
Réponse de Embellish FX
Jason, thanks for the positive review and for trusting us with your business. We are so happy the order arrived promptly as we certainly strive to provide some of the fastest service for Cosplay and Special Effects products on the planet :-)
Please let us know if we can help you in the future.
Quick delivery!
6 août 2019
Avis spontané
Réponse de Embellish FX
Hi George...thank you and we are glad you received your Magicakes quickly. Good luck on your paint and please let us know if we can help you in the future!
Réponse de Embellish FX
Hi Debra...thank you for the review and we hope you are enjoying your Glitter Spray! Please let us know if we can help you in the future!
I Supremely Recommend Embellish FX
Super friendly and helpful service..extremely pleasurable experience...Benjamin and TJ were joys to speak with. They both should get raises..I will be doing business with Embellish FX again in the near future. Thank you for the great experience.
21 juillet 2019
Avis spontané
Réponse de Embellish FX
Felisa, thank you for the review! Ben and TJ are both amazing and we certainly strive to give every customer nothing but the best service. If there is anything we can help with in the future, we are here for you!
Great customer service
Great customer service! There was an issue with the order and I got an actual telephone call- from an actual human!
20 juillet 2019
Avis spontané
Réponse de Embellish FX
Hi Kathryn...thank you for the review of our service. We definitely make mistakes from time to time, but when we do, we want to make sure we do everything we can to make you 100% satisfied. We pride ourselves on giving as much personal attention to our online customers as we do those in our store. Please let us know if there is anything we can do in the future.
Amazing customer service!
There was a hiccup in my order but it was promptly fixed. All my interactions with customer service were so helpful. I will definitely be purchasing from them again.
11 juin 2019
Avis spontané
Great quality and packaging made sure…
Great quality and packaging made sure the wig wasnt damaged. Also arrived in record time! Will definately be getting more wigs from here in the future!
8 juin 2019
Avis spontané
Great store I recommend 100%
I love the great variety and quality of its products.
18 mai 2019
Avis spontané
Service was great
Service was great. What I ordered was out of stock but they were very good at trying to help me and gave me a speedy refund. I would definitely use them again.
13 mai 2019
Avis spontané
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