My Ben Nye Creme foundation came damaged, and the emails show it occured in their factory. I was offered only a regular refund, not a partial or a replacement as it looked scratched to hell. When i em... Voir plus
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Lisez les avis des autres
Ordered three identical mustaches. They arrived in plastic crush proof cases, which told me that the one that was noticeably crunched was mishandled before they were shipped. Also the pieces were muc... Voir plus
I recently tried to get ahold of Ben, one of the owners, via his business card by the register of the store. I called once and left a voice mail with no response, so I tried again the next day. H... Voir plus
I placed an order which supposedly shipped on a Monday. I paid extra for Priority shipping as I needed the items by that weekend. Tuesday of the following week, the items had still not arrived. I call... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Orlando's Cosplay Emporium featuring Kryolan, Ben Nye, Mehron, ProAiir, Rockstar Wigs, Pleaser, Iwata, and everything Cosplay!
Coordonnées de contact
2628 Edgewater Drive, 32804, Orlando, Etats-Unis
- 407-251-7110
- tim@embellishfx.com
- embellishfx.com
2,1
Bas
78 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent products
Excellent products. They were shipped and received really quck!
10 mai 2019
Avis spontané
Was very customer-service friendly and…
Was very customer-service friendly and turned around an order I needed delivered next day, sent me updates on shipment. I would order from them again.
6 mai 2019
Avis spontané
Strange beginning, happy ending
We started out on the wrong foot - somehow my order payment was refunded, but I received a very nice email that advised me how to get it straight. I received a very good quality Grinch suit in a very timely manner. Previous reviews had mentioned that the face/head was of somewhat lesser quality, and they were correct. However, I had already purchased a Grinch head with moveable mouth (The kids loved that!) so that was not an issue. I will happily trade with this company in the future.
29 avril 2019
Avis spontané
Loved my Banana Powder and Embellish…
Loved my Banana Powder and Embellish was so cool that I accidentally didn’t put in the discount code and they didn’t put it thru so I could get it! Who does that now a days ? Only super cool companies!
I am now a loving customer!
25 avril 2019
Avis spontané
I received my product within a good…
I received my product within a good amount of time, I didn’t have any problems.
24 avril 2019
Avis spontané
Great product!!
24 avril 2019
Avis spontané
Excellent place to go and get help…
Excellent place to go and get help learning and to get information about the products they provide. On-line experience is just as helpful and they are open to communicate with you on-line if you have any issues, questions or need help understanding a product and it's application.
22 avril 2019
Avis spontané
Réponse de Embellish FX
Thank you for the review Stephen. We are glad that you've been able to visit us both in store and online. We do try our best to make sure that all of our customers are treated with the same courtesy and attention.
Products didn’t fit as perfect as we…
Products didn’t fit as perfect as we liked but they were okay.
21 avril 2019
Avis spontané
Réponse de Embellish FX
Hi Cassandra, thank you for the review. Those King and Queen crowns can be adjusted, but since they are metal, there are definitely limits to the adjustments that can be made. I hope that you are pleased with the products and if we can help, please let us know.
Réponse de Embellish FX
Thanks Aliuska! We are so happy to help! Please let us know if we can help again in the future.
Staff is extremely helpful!
19 avril 2019
Avis spontané
Réponse de Embellish FX
Thanks Kolbey! We take pride in providing the best service and we're happy to hear we lived up to that for you. We appreciate your business!
Réponse de Embellish FX
Hi Nanci and we're glad you liked the product! It really is a great cleaner, and we're happy to have helped. If we can ever help you again, please let us know.
It was a pleasure doing business with…
It was a pleasure doing business with you I found that the product is very useful.
19 avril 2019
Avis spontané
Réponse de Embellish FX
Thank you John for the review and we are glad things worked well for you! If there is anything we can help with in the future, just let us know.
This company is super amazing!!
This company is super amazing!!! 😁 I accidentally checked for in store pick up & they called me to let me know, but I didn't want to come in, so Ben helped me over the phone & I was able to have this shipped to my door. I got it the next day & couldn't be happier! 😁 🤘.:Rah:.
18 avril 2019
Avis spontané
Réponse de Embellish FX
Thank you Sarah! We really do try to provide amazing customer service and troubleshoot things before they become issues. We are glad we were able to help you and thank you for your trust!
Product is hard to use
14 avril 2019
Avis spontané
Réponse de Embellish FX
Hi Selena. Sorry to hear that you are finding a product hard to use. Which product are you having trouble with and perhaps we can give you some tips to help?
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