I had a fabulous experience with Embrace Leasing! The team were extremely friendly, helpful and professional, without ever being pushy. I was dealing with Joe Francis, and although the car I initia... Voir plus
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I had a fabulous experience with Embrace Leasing! The team were extremely friendly, helpful and professional, without ever being pushy. I was dealing with Joe Francis, and although the car I initia... Voir plus
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Huge thanks to Joe Clark for making the entire process completely seamless from start to finish. Joe was professional, responsive, and always on hand to answer every question clearly. The communicatio... Voir plus
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Leasing with Embrace Leasing for the third time now, and they continue to set the standard. Their team is consistently professional, making the arrangements completely seamless and timely from start t... Voir plus
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I contacted the company totally new to the lease market. I felt confident with their answers to my many questions. The only information that wasn't quite to my understanding was "in stock" cars as I h... Voir plus
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Embrace Leasing is a UK-based personal car leasing company that operates under the Silverstone Leasing family. Our mission is to deliver an exceptional leasing experience by offering competitive deals, outstanding customer service, and a wide variety of vehicles to choose from. Whether you're looking for a compact city car, a stylish saloon, a spacious SUV, or even an electric vehicle, Embrace Leasing provides options that suit every budget and lifestyle. We partner with leading car manufacturers, ensuring that our clients have access to the latest models with top-notch performance and cutting-edge features. Our user-friendly online platform makes it easy for customers to browse our vehicle inventory, request quotes, and finalise their leasing agreements from the comfort of their homes. We offer free delivery across mainland UK, along with vehicles backed by the manufacturer's warranty and breakdown service, ensuring peace of mind throughout the lease term. What truly sets Embrace Leasing apart is our dedication to customer satisfaction. With a team of knowledgeable and friendly experts, we are always available to guide customers through the entire leasing process. Our 5-star Google reviews are a testament to our focus on delivering excellent service and building long-term relationships with our clients.
5, Preston Lodge Court, Preston Deanery, NN7 2DS, Northampton, Royaume-Uni
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Embrace leasing are a truly excellent lease company to contact. This is my first contract with them having leased regularly with other companies. Their services were prompt, friendly, and very efficient. They answered my questions, checked my needs and provided the exact vehicle I desired . I would highly recommend them to anyone looking for a reliable leasing company. From my first phone call to delivery of my vehicle it was excellent.

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Very helpful from first contact to the delivery of my new car 🚗 would highly recommend. Will be using again in the future for my next lease vehicle.

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Fantastic experience from the start of the process to car delivery . Staff were super helpful. Couldn’t have asked for more !!

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From choosing my car to ordering, to delivery and beyond, Embrace Leasing have been first class. Nothing is too much trouble and there is always someone on the phone to help. First class service.

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Had a fantastic experience leasing my new vehicle through Embrace Leasing. Very easy process, and kept updated throughout. The team where happy to go the extra mile to ensure I was satisfied and supported through tje sudden goverment scheme change. Thank you

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Great company to deal with both the sales and the lease admin teams. Very helpful and accommodating (when the recent EV grant kicked in after signing the docs and prior to delivery they were able to requote and reduce the lease cost prior to delivery). Also they were able improve the delivery from the dealer to meet a personal hard deadline. So very happy with the service and response times to many queries and requests.

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I had a fantastic experience with Embrace Car Leasing. From start to finish the team made the process simple, clear, and stress-free. Communication was excellent throughout – every question I had was answered quickly and clearly.
The paperwork and delivery were handled smoothly, and everything happened exactly as promised. It was refreshing to deal with a company that is both professional and approachable.
I wouldn’t hesitate to recommend Embrace to anyone considering leasing a car. Thank you for making the whole process so straightforward.

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Adam in sales was really helpful when I was let down at the last minute by another leasing company. Although they were unable to secure the same vehicle within my tight timeframe (2 weeks!) they came up with a much better alternative for around the same price and the car was delivered in 10 days! I wouldn't hesitate to use them again, I'm one happy customer!

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The company particularly Joe Clarke were so much easier to deal with than others. Helpful and efficient.

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Wow, what an excellent company who are happy to help at any stage of the process. I have spoken to Aby initially and then Mandy and Ned in after sales. I hadn’t leased a car before so I had a few concerns and they were always happy to help answering and queries and concerns. The whole process was very easy. Highly recommend, what a great company!

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I would highly recommend speaking to Adam Greatrix when looking for a new car. He was always happy to help and went over and above, helping to advise on current/upcoming best deals.
Adam kept me up to date at every step, was always quick with his responses and made time to chat whenever needed. When looking for a new car in future, Adam will be my first call.

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Thank you to all those that have helped me through the process of leasing, very helpful. Customer service and beyond. Thank you for making it stress free. A please to work.

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Just leased a new car, because of a serious leg injury embrace managed to delay delivery for several weeks saving me a considerable amount of money, very pleased with the service i received and would recommend this company.

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Excellent customer service - did what they said they would do, communication timely & car ordered & delivered as agreed

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This company has done everything that I wanted them to do. Their prices were very competitive (much lower than the main dealers), they could offer a 2 year deal on a hybrid vehicle whilst I am deciding about going fully electric which nobody else was offering. All of my questions were answered swiftly, when we had to change the date because of the collection of my old car, Embrace were very helpful. When the car was delivered without car mats Embrace contacted the dealer and the mats were delivered 2 days later.

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Excellent help, advice and service from Adam in Northampton. Couldn't have preceeded without all the above. Very pleased and satisfied with this company and all arrangements made.
Would highly recommend.
Peter (South Wales)

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When I did my search for a new lease vehicle, it was nationwide and you can imagine my surprise when I found one just round the corner from me. The price and terms were great, and Joe always got back to me extremely promptly with any queries. When I had decided on the car and ordered it, communication was clear and everything was done as promised. When there was a problem with Hyundai UK, Mandy and the customer service team kept me updated and in the end there was no change to delivery date or inconvenience to me so well done team for working behind the scenes to get my car to me as expected.

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It was my first time leasing a car. My husband dealt with buying cars etc bit he passed away 4 years ago. Joe and Mandy were so helpful. They never made me feel silly for the questions I asked. They got the car to me quicker than I thought. I cannot recommend them enough
Pam

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Aby and Mandy are amazing. They supported me throughout. The deal appeared to be too good to be true. After digging around I was reassured this was a professional business who provide excellent deals and service. Mandy was great at helping me getting my car for my first day of work on the new job. She was very graceful with my 4389 questions I fired off at her! I would certainly look at leasing with them again when this plan expires. Thank you.

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