Emerald Blinds and Curtains Avis 

444
•
TrustScore 4.5 sur 5

4,3

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Replacement for a broken blind quick turnround and very quick to respond to my query about previous blind size and handle position. only one slight wrinkle holes in top of blind to take braket missing... Voir plus

Noté 1 sur 5 étoiles

Items didn’t arrive. Called before leaving a review but since then have received several unhelpful emails from sales manager disputing what was said on the call. They offered to share transcripts of... Voir plus

Noté 5 sur 5 étoiles

Received my perfect fit shutters today and they are stunning,well made and better priced than anywhere else I could find. Little hiccup over sizing on my part but quickly resolved. Payed a small amoun... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordered 5 Perfect Fits for Bifolds. Great service from Shaun. Was unsure on how to measure as video did not make 100% clear due to square beading. Contacted Emerald for advice and pointed in right dir... Voir plus

À propos de l'entreprise

  1. Magasin de rideaux
  2. aussi dans
  3. Magasin de rideaux et stores

Écrit par l'entreprise

Specialists in made to measure Curtains, Blinds and Fabrics.


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

444 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,3

Tous les avis

(444)

5 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Very well made blinds which I love

Very well made blinds which I love. It was commented by our fitter (who has installed hundreds of blinds) that for the longer length blinds there are better fittings provided by a well known online blinds company. Other than that there were loose threads where the fabric had been glued to the header rail, but overall excellent blinds and cheaper than others

13 mars 2024
Noté 5 sur 5 étoiles

Satisfied / happy customer very pleased…

Satisfied / happy customer very pleased with the quality of the blind. The grip blind system is fantastic saves drilling our new tiles and fitted within 5 mins . The blind packaging was great and protected the blind in transit. Would definitely recommend Emerald Blinds and Curtains

25 février 2024
Noté 4 sur 5 étoiles

Nice design and fast delivery but not…

Nice design and fast delivery but not providing fixation kits .

22 février 2024
Logo de Emerald Blinds and Curtains

Réponse de Emerald Blinds and Curtains

Hi thankyou for your review, we provide all brackets to fit your blinds, but we don't supply screws because we don't know what you are fixing into, example if fixing into concrete would need different screws, compared to drilling into tiles or plasterboard etc etc

Noté 5 sur 5 étoiles

Highly recommended

Highly recommended. My blinds are amazing. Very helpful, asked the questions that needed to be asked before making them. Great service.

23 février 2024
Logo de Emerald Blinds and Curtains

Réponse de Emerald Blinds and Curtains

Thankyou for your review, Your shutters look fantastic

Noté 3 sur 5 étoiles

The shutters were nice but two out the…

The shutters were nice but two out the four were a little big .. I checked my measurements and they were correct.. .. I hand to lift the clips up to get them in so they don’t back down …doesn’t look as good as it should .

13 mars 2024
Logo de Emerald Blinds and Curtains

Réponse de Emerald Blinds and Curtains

Hi Sorry you were not completely happy with your shutters, our shutters are made 46mm bigger than your glass measurements, if they do not fit, the only reason this can happen is either the measurements you have given us are wrong, or the most likely cause of the problem is you have give us the wrong bead depth as this is crucial to how the shutters fit properly into the brackets supplied, if you would like to contact us we can help you to determine what has gone wrong, as you should not have any problems as long as the above is correct

Noté 5 sur 5 étoiles

Definitely recommend Emerald Blinds

I am absolutely delighted with my two gripfit roller blinds. They are well made and seem to be very substantial. I ordered samples which I do recommend as the colours & patterns look different on a computer screen. Also recommend having the pelmet covered in the same material as the blind.
I would recommend Emerald Blinds to anyone. Have already recommended you to a friend!

21 février 2024
Logo de Emerald Blinds and Curtains

Réponse de Emerald Blinds and Curtains

Thankyou for your kind review

Noté 5 sur 5 étoiles

Love my shutter blind

Great blind, so affordable and I love the look. Very easy to fit, I did it myself without any help. Will definitely be ordering another.

7 février 2024
Noté 5 sur 5 étoiles

Pleased

I have today received my grip fit blind, I very rarely write reviews but I am so pleased with my blind I thought I would make an exception.
I had it up at my window in no time at all, the hardest part was opening the packaging it was so well wrapped.

12 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

My samples took a while to arrive as I…

My samples took a while to arrive as I put in the wrong address so by the time I got them the promotional offer had expired - Emerald kindly honoured this for me -- the curtains are fab and would highly recommend will use again

12 février 2024
Noté 3 sur 5 étoiles

Poor delivery partner

The product was 5 stars, but unfortunately the delivery partner was horrendous. They had my blind a week before I received it. Text messages said I wasn't in then 10 mins later text says it hasn't left the depot. I was on the phone on 3 occasions, 1 they forgot to put it on the van, 2 someone rang in sick, 3 the driver had walked out. Very disappointing when the blind is perfect.

7 février 2024
Logo de Emerald Blinds and Curtains

Réponse de Emerald Blinds and Curtains

Hi really sorry you have had this problem from the delivery company, they are a nightmare, we have tried numerous companies and they are all the same, they just don't care.

Noté 4 sur 5 étoiles

Good customer service

Problems with the initial delivery, but Emerald were excellent with resolving the matter.
The blinds themselves are good quality and the gripfix system is very neat.

10 février 2024

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