Emsleys Solicitors Avis 

Emsleys were 'suggested' to me by housing state sellers and I ended up using them.. now I have certain objections on the purchase of the house which I would like these to speak up to the seller and requested emsleys to assist me, but instead speaking and trying to resolve the dispute on my behalf, emsleys are treating my as outside party and arguing with me to come to terms with housing state and compromise..

-> After having complained to them several times, they won't reply to my emails anymore, whenever I have called they have deterred my from speaking to relevant person, every time I have rung, some other person picks up and denies receiving any emails from me on behalf of relevant person.

-> emsleys are asking me to following their internal complaint procedure, which to me has no value because the people I have concerns about will be the ones 'dealing' with the complaint.

the behviour appears to be fraudster and bullying some.. hurts more when you have fully paid up for someone's services..

I am frustrated as they do not maintain any dignity in the work they do..

I feel hopeless.. are there seems to be no system apart from ending up shouting loud of social media platforms..

REPLY
*** the letter you have mentioned below relates to faulty workmanship by house builder, but I never asked you for this issue (I would have only mentioned it) but I have been repeatedly asking you to get me a missing item for which I paid as part of the contract completed by yourselves. I have repeatedly written you over this and again its being bypassed. Please reply duly to my correspondence trying to address my concern which if had not been genuine I would not have pursued it.

#UPDATE 03/05/2023
I have started copying you in direct corresponding with Avant. Now the front door issue and rear garden wall post heath/ security/ safety risks with kids specially, and I would like you to things seriously please

#UPDATE
I am still expecting a resolution please. you have given me a detailed letter but that does not help. I spoke to Avant and they suggested you have not had any correspondence with them? On the contrary you suggest to me that you have written to them!!

It was easy to contact them if you need to and they keep me up to date with the case. They are very helpful in the advice they give you.

Good comms, prompt in response to questions. Pleasant to deal with.

They were brilliant, especially as they had to deal with Strikes, who were horrific to deal with.

Adam and the whole team were fantastic and always across the brief. I’ve purchased and sold a few times and this has been by far the most professional, responsive and thorough experience. I highly recommend the team. Every treated me like they cared.

extremely helpful and easily contactable throughout the whole process.

The service we received was fantastic. Everything was prepared ahead of time and the communication was excellent. Thank you.

Kept informed all the way through selling my house and buying flat. Always polite and courteous on the phone

Everyone was really helpful and always returned calls. Explained clearly what was going on. Made it a much less stressful process than it could have been.

Thery are very professional.
Always responding on calls and mails

The process is slot easier than it used to be. There will always be stress involved but Emsleys did a great job of crossing the T's and dotting the eyes.

Great service, very professional and provision of really good advice based on a good understanding of our personal circumstances; just exactly what we need from a lawyer!; many thanks to you, Adam and Sharon, and your colleagues.

Special thanks to Will who handles my case, even tho I have been a pain getting things signed he has continued to work hard to resolve it for me. Fantastic all round

Good communication and good service from start to finish. Thank you

24/02/2023
Down to earth professional
Found the firm to be accessible,Helpful and professional from start to finish.

I was selling a house as the executor of a close family member’s will. The process was easy and straightforward. Emsleys understood my situation, communication was good and there were no problems.

Will Armstrong dealt with my Notary very quickly and professionaly.
He was able to complete most of the task over email which helps a lot when you have a busy schedule.
Once the paperwork was signed it wasn't long before Will notified me that the case was now closed and the documents were all on their way to Portugal for my wedding.

Amazing service and I would highly recommend to anyone.

Emsleys Solicitors-Mr.Will Armstrong service was excellent with POA. the level of professionalism was exemplary. I would recommend the firm to everyone, due to the standard of service I received. A job well done and thanks so much for helping me through a short period and obtaining the best possible outcome.

Will Armstrong (notary public) straight-to-the-point and no nonsense, saw us at very short notice and helped us out a lot with document certification to be sent overseas. Definitely plan to use again, thanks Will