Take a look at the order history and notes. This continually got pushed out, was told multiple different shipment dates, and I still have not received. This was ordered on 6/27 and it now 7/13 I ha... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered the sample kit from Envelopes.com & JAM paper. Ended up using that sample kit to help a friend find her perfect wedding paper. She got a metallic paper for her save the dates. She also foun... Voir plus
L'entreprise a répondu
THEY HAVE AMAZING PRODUCTS!!!! ALL OF THEIR ENVELOPES COME IN A WIDE VARIETY AND THEY HAVE A HUGE SELECTION. IM A DIYER CRAFTER AND THEY EVEN HAVE SOME OF THE BEST CARDSTOCK AROUND, LIKE FOR CRAFTING... Voir plus
L'entreprise a répondu
This was my first time ordering from Envelopes.com and was so impressed by the vast selection of quality products. When I made an ordering error, customer service was so courteous and professional. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'impression numérique
- Magasin d'articles d'emballage
- Magasin d'impressions et de signalisation
- Imprimeur
Écrit par l'entreprise
My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam Adelman CEO, Envelopes.com UPDATED October 1, 2025
Coordonnées de contact
New Horizons Boulevard 5300, 11701, Amityville, Etats-Unis
- review@jamplus.com
- envelopes.com
4,4
Excellent
194 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Crickets, no people work here...
We ordered on 11/28, there was an issue with the payment but nobody contacted us. We paid again with a different card, but now it's been three weeks and we've not heard a word about our order. I've attempted to call, email, chat and haven't heard a word. Two years in a row we've used this company without issue until this year. I'm just hoping we receive them before we run out.
22 décembre 2022
Avis spontané
Absolute disaster of a company
Absolute disaster of a company. It took 22 days for them to respond to my email. They tell you items will arrive within 7 business days when THEY KNOW there's no chance of that happening. They are deceptive and unethical
3 novembre 2022
Avis spontané
I ordered 700 5-1/4 x 7-1/4 envelopes…
I ordered 700 5-1/4 x 7-1/4 envelopes for party invitations I was doing for large group. They only shipped 100 envelopes. When I realized the mistake I called envelopes.com to report the shortage and determine the quickest way to get me the additional 100 envelopes. I had to wait on hold for over 30 minutes. (Their hold music is terrible and it cuts in every minute to remind you that you are still on hold. When I finally got through I explained the problem and told the customer service representative that I needed the additional 100 envelopes overnighted. I even offered to cover the cost of overnight shipping. They assured me that was not necessary. I never got a confirmation the envelopes shipped. So, this morning I sent them an email request and am currently 25 minutes into being on hold. I am beyond frustrated.
8 novembre 2022
Avis spontané
Would give 0 starts if I could
Would give 0 starts if I could. They are a MISLEADING company. Their website says all over it Next Day shipping. Well, we chose Next Day shipping and guess when it shipped? 2 weeks later!!!! When I complained, I was told some bs about fine print. If you need something on any reasonable timeline, do not use this company. I will report to a consumer protection agency. Rip off.
26 juillet 2022
Avis spontané
Cancelled Order without Telling Me
Made an order, a few days later they canceled and didn't tell me. It was for a time sensitive mailing.
14 avril 2022
Avis spontané
0 star - Service and Quality
0 star - An absolute nightmare. They printed the wrong color and blamed me for it. They are not taking responsibility over their mistake and offered me a stellar 10% back to cover for their mistake. Stay away from them, this is a low-level company that doesn't care about quality and service.
29 avril 2021
Avis spontané
Envelopes.com's website offers same day…
Envelopes.com's website offers same day and next day shipping, 3 orders in a row have shipped 2-3 days after promised. When you pay for overnight shipping you expect at least an email that the item is not in stock. Not their policy to notified about missed shipped dates or promised deliveries.
11 décembre 2020
Avis spontané
Very inconsistent printing within the…
Very inconsistent printing within the same print job. Had 5000 color envelopes printed and the colors changed in the same box. Fake reviews on their website as I tried to leave a 3 star review and they would not post it.
2 octobre 2020
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.