Take a look at the order history and notes. This continually got pushed out, was told multiple different shipment dates, and I still have not received. This was ordered on 6/27 and it now 7/13 I ha... Voir plus
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Lisez les avis des autres
Ordered the sample kit from Envelopes.com & JAM paper. Ended up using that sample kit to help a friend find her perfect wedding paper. She got a metallic paper for her save the dates. She also foun... Voir plus
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THEY HAVE AMAZING PRODUCTS!!!! ALL OF THEIR ENVELOPES COME IN A WIDE VARIETY AND THEY HAVE A HUGE SELECTION. IM A DIYER CRAFTER AND THEY EVEN HAVE SOME OF THE BEST CARDSTOCK AROUND, LIKE FOR CRAFTING... Voir plus
L'entreprise a répondu
This was my first time ordering from Envelopes.com and was so impressed by the vast selection of quality products. When I made an ordering error, customer service was so courteous and professional. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'impression numérique
- Magasin d'articles d'emballage
- Magasin d'impressions et de signalisation
- Imprimeur
Écrit par l'entreprise
My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam Adelman CEO, Envelopes.com UPDATED October 1, 2025
Coordonnées de contact
New Horizons Boulevard 5300, 11701, Amityville, Etats-Unis
- review@jamplus.com
- envelopes.com
4,4
Excellent
194 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Above and Beyond Customer Support
I ordered orange envelopes with the return address printed on the back. I was freaking out because my deadline for them was approaching, and they hadn't shipped yet... due to an AWS outage I think. I bugged customer support daily with my concerns, and ultimately the overnighted my envelopes without charging me extra!!! Holy moly, what a relief!! Next time I'll order earlier than I think I need to... but they saved the day for me!
20 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Christina!
Thank you so much for taking the time to leave such a thoughtful review. We truly appreciate it! We are so glad we were able to help and make sure your envelopes arrived in time. Deadlines can be stressful, and we are happy we could ease that worry for you.
Thank you again for choosing us.
Warm regards,
The Envelopes.com Team
Great company and quality products!
I am always impressed by the quality of their envelopes and card stock. Their card stock is thick and perfect for card bases. Shipping was quick and the product arrived in perfect shape.
12 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Bonnie!
Thank you so much for your kind review! We are thrilled to hear that you are impressed with the quality of our envelopes and card stock. . We're also happy to hear your order arrived quickly and in perfect condition. We truly appreciate your support and look forward to serving you again.
Warm regards,
The Envelopes.com Team
Happy customer
I purchased red envelopes and paper from Envelopes.com and was very happy with the quality. I was happy that both the envelopes and paper took very well to calligraphy.
24 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Lola,
Thank you so much for your review. We’re delighted to hear that you loved the quality of our red envelopes and paper. It is wonderful to know they worked beautifully for your calligraphy. We truly appreciate you taking the time to share your positive experience. Thank you again for your support, and we look forward to helping with your next project.
Warm regards,
The Envelopes.com Team
I use these envelopes for calligraphy work calligraphy…
I use these envelopes for calligraphy work. I use them because the ink does not run on these envelopes. Also the colors and sizes offered are great.
24 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Sheila!
Thank you so much for your review. We are thrilled to hear that our envelopes work so well for your calligraphy projects. It is wonderful to know the ink holds beautifully without running and that you enjoy the variety of colors and sizes we offer. We truly appreciate you taking the time to share such positive feedback and for choosing our products for your creative work.
Warm regards
The Envelopes.com Team
Beautiful Linen Envelopes!
The envelopes I ordered were reasonably priced, arrived quickly and are beautiful visually. The linen feel is nice, as well.
11 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Penny!
Thank you so much for your review. We are happy to hear that your envelopes arrived quickly and that you are pleased with both the quality and the linen texture. We truly appreciate you taking the time to share your feedback and look forward to serving you again.
Warm regards
The Envelopes.com Team
Easy & Great Quality!
Ordering process was easy, shipping was fast! Will definitely order through them again
2 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Jon!
Thank you so much for your review. We are delighted to hear that you are pleased with your envelopes. It is wonderful to know you found them reasonably priced, beautifully made, and received them quickly. We truly appreciate you taking the time to share your experience and look forward to serving you again.
Warm regards
The Envelopes.com Team
Exactly what I was looking for!
I bought envelopes that I could use for thank you cards that I had made. I was so impressed by the variety on site, from sizes, to colors, to finishes! I had a great experience with customer service to learn a bit more about the customization options on site, and I can’t wait to add some designs to my next order!
22 octobre 2025
Réponse de Envelopes.com
Hello Nikki!
Thank you so much for taking the time to share your excellent review! We’re delighted to hear you enjoyed your experience and loved the variety we offer. We can’t wait to see what you create next!
-The Envelopes.com Team
Very kind and understanding customer…
Very kind and understanding customer support. I reached out to them about a print job that I'd actually made a mistake with but they were understanding and send me new prints quickly at no charge. They didn't have to do that. Really nice experience. I'll definitely come back.
18 août 2025
Réponse de Envelopes.com
Thank you so much for your thoughtful and kind review! We’re so happy to hear our team could help and make your experience a positive one. We truly appreciate you taking the time to share your feedback and can’t wait to serve you again in the future!
– The Envelopes.com Team
The quality of these envelopes were…
The quality of these envelopes were amazing and the delivery was super fast.
21 octobre 2025
Réponse de Envelopes.com
Thank you so much for your kind words and for taking the time to leave such an excellent review! We’re thrilled to hear you loved the quality and fast delivery.
– The Envelopes.com Team
disappointed
I ordered 4x6 fold over cards. I was very disappointed when I received my order with no envelopes with the cards. Being the name of the company envelopes.com you would hope envelopes are included. There was no mention that envelopes were not included. I guess I assumed by ordering cards you get envelopes. No mention of envelopes that could be paired with the cards. I called customer service with no help. They will look into labeling what items don't come with envelopes. I said to the customer service person how does that help me? I didn't want to spend more money for a company that doesn't explain their products on their website correctly. No mention of returning them but I did ask since their site is misleading to honor my request to send me 50 envelopes at no charge, The CS person said she would have management look into it. I don't expect any resolution. Even the order number on my invoice was different than what they could find in their system. I got locked out of my account and couldn't check on my order. Unless they send me 50 envelopes at N/C I will order from some one else. They certainly charged alot for just 50 cards with no envelopes.
17 octobre 2025
Avis spontané
Réponse de Envelopes.com
Thank you for sharing your feedback. We’re so sorry for the confusion and truly appreciate you bringing this to our attention. Our team will be reaching out to you directly to assist right away.
-Elizabeth
Customer Support Manager
Great overall experience
Great overall experience. Design process was easy and envelopes turned out great. Feel like they had the most variety, and price was good. Will absolutely buy again.
17 octobre 2025
Avis spontané
Réponse de Envelopes.com
Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed the design process and loved how your envelopes turned out. We appreciate your kind words and look forward to helping with your next order!
– The Envelopes.com Team
They are Thieves!
Horrible experience. They shorted me on my order. I emailed them once a day for 5 days and they ignored me. What a waste of time and a huge rip off.
16 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Deanna!
We’re very sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we aim to provide. Please reach out to us at review@jamplus.com with your order details so we can resolve this right away.
Looking forward to hearing from you!
-Elizabeth
Customer Support Manager
I had a small issue with the print job…
I had a small issue with the print job I ordered (my fault). Their customer service was SO helpful and got it sorted for me quickly. I'm sad I didn't get the agent's name, but if you see this, you're a star!! The fixed envelopes came looking better than I could have expected.
5 octobre 2025
Avis spontané
Réponse de Envelopes.com
We’re so happy to hear our team was able to get your order sorted quickly! We’re delighted that your replacement envelopes turned out even better than expected. Thank you for taking the time to share your experience!
— The Envelopes.com Team
Everything was amazing
Everything was amazing. From the service to the quality. I highly recommend their services. The best!!!!!
9 octobre 2025
Réponse de Envelopes.com
We truly appreciate your kind words and 5-star review! It’s great to hear that you were pleased with our service and quality. Thank you for recommending us!
– The Envelopes.com Team
Thank you cards and scalloped edged envelopes
I order scalloped envelopes for my wedding invitations and multiple sets of thank you cards for my registry gifts. My order came in very quick and exceeded my expectations! The scalloped edge was such a simple but beautiful design and they were very durable. The set of thank you cards was so convenient and the thick quality made it so much nicer than generic card sets. Exactly what I was looking for!
31 juillet 2025
Réponse de Envelopes.com
Thank you for your kind words! We’re so glad your scalloped envelopes and thank-you cards added a special touch to your wedding. It means so much that we could be part of such an important occasion.
– The Envelopes.com Team
Service was prompt and efficient
Service was prompt and efficient. We were satisfied with the requested product and would order again as needed
1 décembre 2024
Réponse de Envelopes.com
Thank you for your feedback! We’re so glad to hear that you were satisfied with both our service and your order. We truly appreciate your support and look forward to serving you again in the future.
– The Envelopes.com Team
Helpful customer service staff
Helpful customer service team! i was nervous about my custom printed envelopes coming out like I wanted, and they helped make it an easy and seemless experience. My envelopes turned out great and I will be ordering again soon.
27 septembre 2025
Réponse de Envelopes.com
Hello Andrea! We’re so happy to hear that our team could help make your custom printing experience seamless! It’s wonderful to know your envelopes turned out perfectly and Thank you for trusting us with your order. Thank you for choosing Envelopes.com!
– The Envelopes.com Team
Réponse de Envelopes.com
Hello Tyrene, Thank you for your thoughtful review! It truly makes our day to hear that you had a great experience with us!
– The Envelopes.com Team
I recently ordered from Envelopes.com
I recently ordered from Envelopes.com, and I’m extremely happy with my experience! The website was easy to navigate, the selection of sizes and colors was impressive, and the customization options were exactly what I needed. My order arrived quickly and was packaged perfectly. The quality of the envelopes exceeded my expectations — durable, professional, and consistent in color. I’ll definitely be ordering again for future projects!
14 octobre 2025
Réponse de Envelopes.com
Hello Alex! Thank you for the amazing review! We’re so glad to hear your order arrived quickly and that you loved the quality and customization. It’s always our goal to make every experience smooth and enjoyable. We truly appreciate your support and can’t wait to work with you again!
– The Envelopes.com Team
Great customer service
Great service! I would highly recommend envelope.com for all stationary needs! They are prompt, professional, and provide amazing service.
2 juillet 2025
Réponse de Envelopes.com
Hello Esha! We really appreciate your kind words and recommendation! It’s great to hear you were pleased with our prompt and professional service. Thank you for choosing Envelopes.com we look forward to helping with your next project!
– The Envelopes.com Team
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