Take a look at the order history and notes. This continually got pushed out, was told multiple different shipment dates, and I still have not received. This was ordered on 6/27 and it now 7/13 I ha... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered the sample kit from Envelopes.com & JAM paper. Ended up using that sample kit to help a friend find her perfect wedding paper. She got a metallic paper for her save the dates. She also foun... Voir plus
L'entreprise a répondu
THEY HAVE AMAZING PRODUCTS!!!! ALL OF THEIR ENVELOPES COME IN A WIDE VARIETY AND THEY HAVE A HUGE SELECTION. IM A DIYER CRAFTER AND THEY EVEN HAVE SOME OF THE BEST CARDSTOCK AROUND, LIKE FOR CRAFTING... Voir plus
L'entreprise a répondu
This was my first time ordering from Envelopes.com and was so impressed by the vast selection of quality products. When I made an ordering error, customer service was so courteous and professional. I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service d'impression numérique
- Magasin d'articles d'emballage
- Magasin d'impressions et de signalisation
- Imprimeur
Écrit par l'entreprise
My name is Adam, and I’m the new CEO here at Envelopes.com. I wanted to take a moment to share why I’m posting this note on Trustpilot. I know you have countless options when it comes to where you shop, and the fact that you’ve chosen to trust us really means a lot. We don’t take that lightly. Behind every order is someone’s brand, business, or project — something personal and important — and we want to be a partner in helping it look its best. Customer satisfaction isn’t a campaign for us; it’s the point of what we do. My job is to make sure that trust is earned every single time. If you’ve had a great experience with us, I’d be grateful if you shared it here. And if there’s ever something we can do better, please let us know. You can always reach out to us directly, and we’ll do our best to make it right. We read every review and use it to do our best for you. Thank you for giving us the opportunity to be part of what you’re creating. I hope we get to do it again soon. — Adam Adelman CEO, Envelopes.com UPDATED October 1, 2025
Coordonnées de contact
New Horizons Boulevard 5300, 11701, Amityville, Etats-Unis
- review@jamplus.com
- envelopes.com
4,4
Excellent
194 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
always have what i'm looking for and…
always have what i'm looking for and shipping is fast
16 décembre 2025
Réponse de Envelopes.com
Hello Donald!
Thank you so much for your kind words. We are thrilled to hear that you always find what you are looking for and that our fast shipping helps make your experience even better. We truly appreciate your support and look forward to serving you again soon.
-Elizabeth
Customer Support Manager
Always #1
As always, Envelopes.com has just what my company is looking for at a great price.
16 décembre 2025
Réponse de Envelopes.com
Hello Amanda!
Thank you for ordering with us! We’re so glad to hear Envelopes.com continues to have exactly what your company is looking for at a great price. We truly appreciate your business.
— The Envelopes.com Team
DO NOT ORDER FROM ENVELOPES.COM
DO NOT ORDER FROM ENVELOPES.COM. We ordered 5.75-inch square envelopes; they shipped us envelopes labeled correctly but measuring 5.5-inches, making them completely unusable. When we reached out to customer service, we were told to wait 48-72 hours just for them to begin their process, only to be subjected to multiple review levels and demands for photos. After all that wasted time, they still refused a refund for their clear error, even though we covered the return shipping! This company makes critical mistakes, provides zero effective support, and will not refund you for their errors. AVOID ENVELOPES.COM at all costs!
10 décembre 2025
Avis spontané
Réponse de Envelopes.com
Hello Connor,
Thank you so much for taking the time to share your feedback. I’m truly sorry for the frustration and inconvenience you’ve experienced, especially when you were counting on a specific envelope size for your project. This is not the experience we want for any of our customers.
I would really appreciate the opportunity to review this further and see what we can do to make this right. The situation you’ve described absolutely warrants a closer look. When you have a moment, please send your order details to review@jamplus.com
so our team can thoroughly investigate this for you.
Your satisfaction is very important to us, and we want to ensure your concerns are fully heard and addressed. Thank you again for bringing this to our attention, and we hope we’ll have the chance to turn this experience around for you.
Warm regards,
Elizabeth
Customer Support Manager
Réponse de Envelopes.com
Hello Tina!
Thank you so much for your kind words! We’re thrilled to hear that you had a quick and efficient experience with us, and that our pricing met your expectations as well. Your feedback truly means a lot.
If you ever need anything in the future, we’re always here and happy to help.
Warm regards,
The Envelopes.com team
My experience has been great because I enjoy using your products!
My experience has been great because I love your products. I have no issues when I place an order. I have been using the JAM Plastics for several years now and they are very reliable and useful. Our company particularly likes using your plastic poly sheets.
5 décembre 2025
Avis spontané
Réponse de Envelopes.com
Hello Jacqueline!
Thank you for taking the time to leave such a kind review. We truly appreciate your continued support and are so glad to hear that our JAM Plastics and poly sheets have been reliable for your company. We look forward to continuing to serve you.
-The Envelopes.com team.
Gadfly Note Cards depends on envelopes.com!
My business is GadlyNoteCards... I've been printing note cards for over 15 years and my go to supplier has been Envelopes.com. They always have the size, color and weight that I need, and often run sales which I am always glad to take advantage of. I have been using this company for many years and recommend them to anyone that needs envelopes in many sizes.
13 novembre 2025
Avis spontané
Réponse de Envelopes.com
Hello Maxine,
Thank you so much for sharing your experience. We truly appreciate you taking the time to leave a review. It is wonderful to hear that we have been your preferred supplier for over 15 years and that our selection, quality, and promotions have supported your needs. We sincerely appreciate your business and for choosing us to help your business thrive. Your recommendation means a great deal to us.
Thank you again for your continued trust and support. We can't wait to see what you work on next!
Warm regards,
The Envelopes.com Team
Yellow Invitation Envelopes
The bright envelopes are part of a cheerful pack of note cards. Shipping was on time and envelopes arrived in good condition. Thank you!
1 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Sheila!
Thank you for taking the time to leave a review. It is wonderful to know that your order arrived on time and in great condition. We truly appreciate your business and thank you for choosing us to support your stationery needs.
Warm regards,
The Envelopes.com Team
Great experience
I was looking for a particular oddball sized envelope to use to house in-house job tickets for my business. I finally found the envelopes I'd been looking for at Envelopes.com.
I happily highly recommend envelopes.com.
21 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Richard!
Thank you for taking the time to share your feedback. It means a great deal to us to know we could provide the right solution for your business. We sincerely appreciate your business and your high recommendation, and we’re grateful you chose us to support your operational needs.
Warm regards,
The Envelopes.com Team
Envelopes.com are my Go-To for envelopes
I've ordered envelopes from Envelopes.com for years - different sizes, colors and I use the envelopes for greeting cards and other products I sell on my website. I wouldn't use anyone else!
21 novembre 2025
Avis spontané
Réponse de Envelopes.com
Hello Shelley
Thank you for taking the time to share your experience with us. We are delighted to hear that you’ve trusted Envelopes.com for so many years and that our variety of sizes and colors continues to support your greeting cards and products. We sincerely appreciate your business and are grateful you choose us to help your business thrive. Your loyalty and confidence mean so much to our team.
Warm regards,
The Envelopes.com Team
Envelopes.com helps my company stand…
Envelopes.com helps my company stand out. I can provide customers with unique, high-quality packaging that shows I care about my clients.
It's affordable but looks expensive.
The options offered are better than anywhere else I've looked.
I highly recommend Envelopes.com!
15 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Christy!
Thank you so much for taking the time to leave a review. It’s wonderful to know that our options, value, and quality continue to meet your expectations. We sincerely appreciate your business and are grateful you choose us to support your success. Your recommendation means so much to our team.
Warm regards,
The Envelopes.com Team
Great chat service
Era, provided excellent customer service. She was prompt in her responses and went the extra mile to ensure I had the answers needed to make an informed decision regarding my purchase. Thanks for your help!
20 novembre 2025
Avis spontané
Réponse de Envelopes.com
Hello Stephanie!
Thank you so much for taking the time to leave a review! We truly appreciate your feedback and are glad to have had the opportunity to serve you.
– The Envelopes.com Team
We had a great experience with…
We had a great experience with Envelopes.com due to their consideration when packing the envelopes carefully with bubble wrap to protect the corners and to the timeliness of receiving the orders. Thanks for caring!
19 novembre 2025
Avis spontané
Réponse de Envelopes.com
Hello Judi!
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a great experience and that the extra care we took in packaging made a difference. We appreciate you taking the time to share this with us.
Looking forward to serving you again!
Thank you,
The Envelopes.com Team
They promised that if I ordered by…
They promised that if I ordered by Friday I would have my order by Monday or Tuesday. Now I get a tracking number with the order arriving next Saturday. Completely unacceptable. I even talked to them 2x before placing my order. When I call they wouldn't help and told me I can return for a refund but I have to pay for shipping. Ridiculous! Order 2 months ahead, or better yet, try somewhere else.
18 novembre 2025
Avis spontané
Réponse de Envelopes.com
Hello Nancy!
Thank you so much for sharing your experience with us. I’m truly sorry for the frustration this delay has caused. That’s not the experience we want for you, and I completely understand how disappointing this must feel.
To help us look into this and find the best solution, could you please share your order number and any additional details? Once we have that, we’ll review what happened and work quickly to make things right.
Please send the information to review@jamplus.com. We truly appreciate your patience and the opportunity to resolve this for you.
Thank you again for bringing this to our attention. We’re here to help!
Warm regards,
Elizabeth
Customer Support Manager
Envelopes.com has a great variety of…
Envelopes.com has a great variety of envelopes, paper, and card stock in many sizes and colors.
We have been ordering from them for many years and my only complaint is the lack of consistency in time from order to delivery. Sometimes two days, most recently 10 days...
17 novembre 2025
Avis spontané
Réponse de Envelopes.com
Hello Avenue Printing!
Thank you for taking the time to share your experience with us. We’re thrilled to hear that you enjoy our wide variety of envelopes, paper, and card stock, and we truly appreciate your loyalty over the years.
We’re sorry to hear about the inconsistency in delivery times. Your feedback is very important to us, and we’d love to learn more so we can improve. Could you please provide your recent order number and any additional details? This will help us review what happened and work toward a better experience for you.
Please send the information to review@jamplus.com. Thank you again for your patience and for being a valued customer.
Warm regards,
Elizabeth
Customer Support Manager
Great customer service!…
Quick easy ordering and super quick response to my concerns about my order. Even on the weekend! Great customer service.
15 novembre 2025
Avis spontané
Réponse de Envelopes.com
Hello Anasandra!
Thank you for taking the time to leave a review. We’re so glad the ordering process was easy and that our team was able to help quickly. We appreciate your kind words and look forward to assisting you again!
-The Envelopes.com Team
'Hard-To-Find' was easy for Envelopes.com
I found envelopes.com while looking for a less popular envelope size and needed a particular, also hard to find, paper color. Within minutes I'd found exactly what I need on their very user-friendly website, and a few days later I had the envelopes in my hand.
So glad to have found where I can get what I need, hard-to-find as it may be. Thank you!!`
17 août 2025
Avis spontané
Réponse de Envelopes.com
Hello Paul!
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you found exactly what you needed so quickly on our site. Making hard-to-find sizes and colors easy to locate is what we strive for, and it’s great to know we delivered on that promise. We truly appreciate your kind words and look forward to helping you with your future envelope needs!
-The envelopes.com Team
Alicia was wonderful and helped ensured…
Alicia was wonderful and helped ensured I get a reprint in my order even though I messed up. Definitely will recommend and already placed 3 more orders.
21 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Patricia!
Thank you so much for taking the time to share your feedback! We’re very happy to hear Alicia was able to help ensure your order was reprinted smoothly. We truly appreciate your recommendation.
Warm regards,
The Envelopes.com Team
I have ordered several times from this…
I have ordered several times from this company and I am extremely impressed with the service and the product. They are timely and responsive in addition to having a superb quality product. I use my own printer to personalize the envelopes that I order. The paper quality has been great. The final product is in production and will be for many years to come. Thank you.
6 novembre 2025
Avis spontané
Réponse de Envelopes.com
Hello Broise,
Thank you so much for taking the time to share your experience! We’re thrilled to hear you’ve been impressed with our service and product quality. It’s wonderful to know our envelopes and paper stock have worked perfectly with your printer and ongoing projects. We truly appreciate your continued trust and look forward to serving you for many more years!
-The Envelopes.com Team
Envelopes.com ROCKS ! Love the shimmery envelopes
Envelopes.com provided thorough customer service both per phone and per email.
Envelopes.com ROCKS ! Love the shimmery envelopes I ordered in size A4 in pink and also a darker red color to use for postcard sized notecards that I created.
22 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Tanya!
Thank you so much for your wonderful review! We’re thrilled to hear you love the shimmery envelopes and that our team was able to provide great service both by phone and email. We truly appreciate your kind words and look forward to helping with your next project!
-The Envelopes.com Team
Good print
Good print of my logo and return address. Would order from again
22 octobre 2025
Avis spontané
Réponse de Envelopes.com
Hello Craig!
Thank you so much for taking the time to leave a review! We’re glad to hear you’re happy with how your logo and return address turned out. We truly appreciate your feedback and look forward to working with you again!
-The Envelopes.com Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.