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Lisez les avis des autres

Noté 5 sur 5 étoiles

Our home is 40 years old and we are no longer able to paint it ourselves. We read the reviews for Epic painting and were impressed. We called them, the owner came out, gave us a very reasonable estima... Voir plus

Noté 5 sur 5 étoiles

They definitely met my expectations with their shipping time frame. I was a little worried at first because I first saw their advertisement on facebook and I am usually skeptical with those ads, but E... Voir plus

Noté 1 sur 5 étoiles

Same story as others promised for Mother’s Day and nothing. No contact other than sorry goi g to be late saying would give 25% refund and nothing. Now no contact whatsoever. Reported to relevant peopl... Voir plus

Noté 5 sur 5 étoiles

I saw an ad for EpicPaint on social media and decided to give them a try. They provide a preview so you can see the work and request any modifications. They were very quick to make the changes... Voir plus

À propos de l'entreprise

  1. Magasin de design et de décor intérieur

Écrit par l'entreprise

EpicPaint is the perfect gift for you or a loved one. With EpicPaint, you can turn your favorite photos into a beautiful custom-made portrait, illustrated by professional artists. Relive life's most precious moments or create them by combining multiple images of loved ones who never met. Get a free preview of your artwork once it's ready for review and approval before it's shipped out. Unsatisfied with your portrait? We offer a 100% satisfaction guarantee and will do our best to make it right.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

385 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,8

Tous les avis

(385)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I did not like it at all

I did not like it at all, I thought it would look painted but not even. I could of done this myself. This is a scam! it looks like they cut the person out and put it on a canva. One of the people on there wasnt even cut out correctly

13 juin 2024
Avis spontané
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Réponse de Epicpaint

Dear Daniela,

After reviewing your order and the five previews created by our artist, we understand that you provided feedback on each sketch without explicitly indicating any dissatisfaction, which unfortunately did not give us the opportunity to address your concerns.

At EpicPaint, we strive to ensure customer satisfaction by offering options such as assigning a different artist or accommodating specific feedback to meet your expectations. We regret any confusion during this process and apologize for not clearly communicating our review procedures.

If you have any additional concerns, please don't hesitate to email our customer service team support@epicpaint.com.

We are committed to resolving any issues and ensuring you are satisfied with your experience.

Noté 5 sur 5 étoiles

Repeat Customer

I've used this service in the past. I was very pleased with the quality of the print, time frame turn around & professional that brings me back here.

12 juin 2024
Avis spontané
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Réponse de Epicpaint

It's fantastic to hear you're consistently impressed with our quality, speed, and professionalism. That's exactly what we strive for at Epic Paint.
Thank you!

Noté 5 sur 5 étoiles

To complete a portrait of two people…

To complete a portrait of two people that have never met is just miraculous! I love EpicPaint you made my husband’s dream come true!

12 juin 2024
Avis spontané
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Réponse de Epicpaint

We're so happy EpicPaint could bring your husband's vision to life. It's truly special to connect loved ones in a portrait, even if they haven't met.
Thank you for sharing heartwarming review!

Noté 5 sur 5 étoiles

I absolutely love it!

I absolutely love it!! Goin to be the best fathers day gift ever!
I thank you so much!
It was an easy process, they were punctual and communication was good.

11 juin 2024
Avis spontané
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Réponse de Epicpaint

We're so glad you love it! It sounds like the perfect Father's Day gift.
We put a lot of care into making the process easy and keeping you informed, so we're happy to hear it went smoothly.

Thank you so much for your kind words and for choosing Epic Paint! We hope Dad loves it too!

Noté 5 sur 5 étoiles

Epic paint exceeded my expectations

Epic paint exceeded my expectations. I had a personalized 8X10 canvas portrait done of my father in law who passed away while I was 4 months pregnant. He never got to meet his 6 week old grandson. Epic paint produced a portrait of him holding our son. The detail they captured and the accuracy in the portrait was beautiful. It made me cry. I know this will mean the world to my husband. Epic paint also produced this in a very timely manner. I can’t wait to receive the physical canvas. Thank you so much epic paint. You will have made the first Father’s Day for my husband without his dad very special with this portrait. You guys are angels !

9 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Mother’s Day guarantee was a month…

Mother’s Day guarantee was a month late… said they would give a 20% refund… no refund given! They have a 3 hour cancellation policy (illegal if you ask me!) I wouldn’t give them a penny!!!!!

7 mai 2024
Avis spontané
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Réponse de Epicpaint

Dear Dustin,

We apologize for any inconvenience you've experienced. We noticed an email from May 20th requesting your approval for a refund, which unfortunately went unanswered. However, we've processed your refund as per your feedback. Expect to see it in your account shortly.

We encourage you to reply to our email so we can work together to find the best solution for you and ensure your satisfaction with the order.

Thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

AMAZING!!!

Wonderful experience and the finished product is beautiful!! Everything and more of what I hoped it would be. Thank you.

7 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

5star Product, 5star Team

Not only was this process really convenient and an amazing idea, when I received my photo, I noticed that there was a couple things about my sons face that I didn't love (he had a shadow of teeth when he was only four months).
I emailed EpicPaint and within a day, they had someone reach out to me. She was extremely sympathetic and understanding, and even offered me a remake to help fix the issue.
I am extremely happy with my photo, attention to detail, consideration, and incredible customer service.
Very very very worth your time and money for a priceless piece of art!

1 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Very Accomodating

Well I haven't received finished product yet but the process has been more than pleasing. Very accommodating and I appreciate that alot.

6 juin 2024
Avis spontané
Noté 4 sur 5 étoiles

Nice photo

Love the photo but and I love how a shirt eas made for my son since the pic didn't show his shirt the initial picture he spilled juice on it we were at a fair that day. The other two pictures looked more normal and his looked painted which made him look a little different but I'm not sure if that was supposed ti happen or maybe I should've used a different picture but overall the concept and the way the painter was able to combine the three and also look as if his grandfather was holding him was beautiful. My father in law had a stroke so he's unable to hold his grandchildren so to make that come alive in the photo was absolutely beautiful and I will be using this company again for more pictures. Thank you so much for bringing it to life.

2 juin 2024
Avis spontané

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