I called EQI about a problem logging into my account. The representative I spoke to, Lysander White, could not have been more helpful. He enabled me to get into the system and obtain the information I... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Had a problem logging in to my account. The only solution to this is a phone call to EQi. Fortunately I spoke to Manish M who was thorough, helpful and polite. Problem solved quickly. Thanks Manish... Voir plus
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I was in terrible trouble I could not log in to my account. I had lost all my account details. I spoke to Lysander White. he was excellent. Lysander patiently led my though the whole process. He was... Voir plus
L'entreprise a répondu
I spoke to Manish on 23/10/26 in great length regards several queries about the process & Tax implications from my matured early leavers share save (SAYE) with Banco Santander onto my EQI Flexib... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Écrit par l'entreprise
Coordonnées de contact
Royaume-Uni
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,7
Excellent
941 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de EQi
We are so pleased you found our service quick and honest. Thank you for your kind words.
Great Customer Service does still exist!!
The customer services agent, Ramsiya, was professional , patient and provided me with the information I needed. She listened to my questions and guided me through the process I need to follow .. a great experience and a perfect example of how to get customer service right
23 juin 2026
Réponse de EQi
We're delighted to hear about your excellent customer service experience. It's wonderful that our agent was professional, patient, and provided the information you needed, guiding you effectively. We appreciate your kind words.
Lady dealing with my enquiries Nivedha…
Lady dealing with my enquiries Nivedha was very helpful and patient when helping me with my transactions
19 juin 2026
Réponse de EQi
We're happy to hear our team member was very helpful and patient with your transactions. We appreciate your feedback!
The phone call specifically
The phone call specifically. The Agent was really helpful and knew what and where for me to go online.
19 juin 2026
Réponse de EQi
We're happy to hear our agent provided such helpful guidance during your call. Thank you for sharing your positive feedback.
Réponse de EQi
We're happy you received knowledgeable and professional service. We appreciate your feedback.
Réponse de EQi
We're glad to hear our team was helpful. Thank you for your kind words.
Excellent communication
Excellent communication , all questions fully answered, polite helpful informative patient first class experience
17 juin 2026
Avis spontané
Réponse de EQi
We're happy to hear you had a first-class experience with excellent communication and fully answered questions. Thank you for your feedback.
Ramiysa was professional and helpful
Ramiysa was professional and helpful. She answered all my questions and resolved my query.
15 juin 2026
Réponse de EQi
We're happy to hear our staff was professional and helpful, answering all your questions.
The lovely lady who assisted me
The lovely lady who assisted me. She helped me find my way around the website and she was very patient.
16 juin 2026
Réponse de EQi
We're glad we could help you navigate our website. We appreciate your kind words and patience.
nivadha
nivadha. was very polite and patiencent exerlant work thank you she is an assted to you company
16 juin 2026
Réponse de EQi
We're so glad to hear you had such a positive experience. We appreciate your kind words!
Manish was extremely polite and…
Manish was extremely polite and professional, answered all of my questions to my complete satisfaction, excellent all round .
15 juin 2026
Réponse de EQi
We're happy to hear our team member was polite and professional, answering all your questions to your satisfaction. Thank you for your feedback.
My telephone call was handled by…
My telephone call was handled by Ramsiya.
She was extremely knowlegeable and well informed.
She answered all my queries in a very polite and patient way.
I am very pleased that she answered my call.
15 juin 2026
Avis spontané
Réponse de EQi
We are so glad to hear about your positive experience! Your kind words about our team member's helpfulness and politeness are truly appreciated. Thank you for sharing your feedback.
DavaSold my holding of Endava recently
Sold my holding of Endava recently
Only had 63 units
Had to go thru a dealer as this is how antiquated their platform is!
When questioning their customer service they could not give me a specific issue as to why it occurred
Steer clear dreadful operation
7 juin 2026
Avis spontané
Réponse de EQi
We're sorry to hear about your recent experience selling your shares and the difficulties you faced with our platform and customer service. We are reviewing your feedback to improve our processes.
Very helpful Assistant
Very helpful Assistant
Easy to follow guidelines for a novice!
Good communication
11 juin 2026
Réponse de EQi
We're so glad you found our assistant helpful and our guidelines easy to follow. We appreciate your kind words!
Simple and straightforward
Simple and straightforward , the agent Ramsiya was very professional and courteous
10 juin 2026
Réponse de EQi
We're glad to hear your experience was simple and straightforward. We appreciate your kind words.
Réponse de EQi
We're glad our team made it simple. Thank you for your positive feedback!
The advisor ramsia was very helpful and…
The advisor ramsia was very helpful and understood the query very well good customer service
9 juin 2026
Réponse de EQi
We're so glad to hear our advisor was helpful and provided good customer service. Thank you for your feedback!
Réponse de EQi
We are so pleased we could resolve your issue quickly and professionally. Thank you!
Bed & Breakfast transaction
My only problem was his diction as my hearing is poor but he was helpful and completed my transaction
8 juin 2026
Réponse de EQi
We appreciate your feedback. We are glad we could help, and we will address the diction concern.
Share transfer guidance
I telephoned for guidance on the process to transfer CSN shares into an ISA account. The agent Manish talked me through what I needed to know with patience and courtesy. All my questions were answered and he provided additional information which has enabled me to decide my way forward.
5 juin 2026
Réponse de EQi
We're so happy to hear our agent provided such clear and helpful guidance. We appreciate you sharing your positive experience with us!
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