Estrid.dk Avis 300

Really disappointed ,cut me to pieces and left me with an awful rash ,wasn't even a close shave. Cancelled subscription

Razors are brilliant. Customer service is NOT!!
Failed payment emails and random charges and payments when trying to submit reasons/explanations as to why I reduced subscription - ridiculous resolve centre. Done me out of money loads, taken subscription payments with no sign of razors. Then cancelled and was promised money back over a year ago. Still taking payments for NOTHING. Never again and I’d have been a customer for years if it wasn’t for all of this

My issues have spanned between 2023 and 2024

I wanted to absolute love these razors. They are generous and great value for money. Unfortunately I have used it a couple of times and have broken out in the biggest rash and it’s really upset my skin

Nice concept and cute razor but design is very flawed - after a couple of used the lubricant around the razor becomes gooey and builds up, setting hard and causing a thick barrier between the skin and the razor. This means it quickly becomes impossible to get any where near to a close shave. Each new razor head is only usable one or two times in reality.

Awful razors, they don't actually shave properly, my partner even commented how stubbly my legs were just after shaving and could see all my hairs still. Razor head falls off constantly whilst shaving and also causes my skin alot of irritation. Razor itself took 3-4 weeks to get to me but would say customer service were very generous refunding because of the delay. Overall the Razors didn't meet my expectations and would not recommend them.

Ordered one razor pack as I wanted an extra razor handle. Website crashed and I ended up paying for 2. The customer service team were so helpful and very efficient with my query of this. I have used these razors for over a year now and will still continue with my subscription ! Very good if you have thick coarse hair ! Legs are silky smooth after. The shower cream is 10/10 too and lasts a long time !

I really wanted to love these and there are thousands of positive reviews on the website.

But it's an awful razor. The 4th time using today and I'm giving up. Constantly cutting me, literally took my skin off on my knees and doesn't even give a close shave. Very disappointed.

(Edit - after cancelling, the company confirmed my cancelled subscription and also refunded the amount for the last batch of razors that had already been sent to me, so fair to play to them)

Bought 1 for myself and 2 more for daughters. None of us had a good experience. Blood spots, ingrowing hairs and no clean shave. Avoid!

The worst razor I have ever used, made me bleed whilst using. And didn’t even give a close shave. Returned & got my money back.

I have used Estrid for a good while now, but lately things have slipped massively. My razor broke after falling off the wall again for the umpteenth time so I requested my next subscription order right away and added a new handle to go with it. That was 18 days ago and, despite chasing, apparently my order is yet to be despatched and I can't seem to make contact with a single person at Estrid? I've tried their chat bot to raise tickets and social media but with no response. Awful customer service from what I previously saw as a brilliant company. I will be looking elsewhere going forward.

Bought this in good faith. But I've had THREE RAZORS sent out to me. All of the razors broke after they fell from the wall mount provided as a it's not able to support the weight of the razor. The razor itself is too short and top heavy for a comfortable shave. Now I am being charged for a subscription service I never signed up to and have received no reply to my emails of complaint.

Bought an estrid razor after hearing lots about them and losing my old one during a bathroom renovation.
I was really excited and loved the idea of the holder. I wish I hadn’t bothered. The holder has repeatedly failed and today, 10 days on from completing our bathroom that we saved hard to do, failed again and left a hole in our new bath where the metal handle hit it. Absolutely furious

Love the packaging and ethos behind the brand. However, I’ve had nothing but issues since using the product. It’s brought on the worst rash and itchiness everywhere I shave. Convinced myself I had scabies, used a cream to sort this which resulted in my legs being even worse. Had multiple trips to the doctors to get rid of rash as this brought on excema. I know this all started when I started using estrid. Stopped using my razor this week out of process of elimination and…shock. The itchiness is gone. So annoying as I’ve spent months thinking it was other environmental factors not these expensive razors!

I really wanted to love this razor so much and I did the first week of using it that I even recommended it to my mom. The first couple of blades were alright, not amazing but did the job I guess. However, the last couple of months of using it (and changing blades frequently) it has been leaving me with the worst razor rash and burns and cuts in my intimate area, that I have ever experienced in my whole life! Incredibly painful and itchy, that I even had mistaken it for some sort of allergic reaction! I love the message and the marketing behind the brand but definitely needs a whole lot of work! It’s a pitty it didn’t work for me, I so badly wanted it to!

Very good customer service BUT I have been trying to work out what allergy I have NEVER had one before in my life never had a shaving rash.
Yet I've narrowed it down to the razor the rash is all over the fronts of my legs. Ingrowing hairs ect. Its been keeping me up at night.
So glad I've seen these reviews and know it's not just me.

The blades on these last so long, much longer than other razors I’ve used. The fact new blades arrive each month is a good reminder it’s time to change.
Leave no knicks and stubble rash is reduced.
The sugar scrub is amazing too.
Highly recommend.

Have contacted customer service twice and still no reply or acknowledgement of my missing order!

OBS! Estrid har af en eller anden grund to sider på Trustpilot. Denne side har ca. 250 anmeldelser mens den anden har over 5000 anmeldelser. Så jeg vil anbefale at kigge på den anden side for en mere solid rating.

...Og på den anden side lyder ratingen p.t. på 4,3. Det svarer til min egen oplevelse: Super god skraber, god service, pålidelig levering.

Eneste ting, jeg har bøvlet lidt med, er, at jeg ikke har kunnet rette frekvensen til, så den matcher mit behov - jeg bruger slet ikke så mange skrabere! Jeg løser det ved at sætte abonnementet på pause af og til :-).

I was really looking forward to using this razor, I like the eco side of the subscription and had read positive reviews on social media. I bought a starter kit and it arrived quickly and looked gorgeous! However, I hate it. I’ve never had any issues shaving before but after the second time of using the razor I was covered in sore, red bumps. I contacted Estrid on Instagram but heard nothing back. The suction holder doesn’t work, it continually pops off and then the blade snaps off the razor when it hits the floor or the bottom of the bath. There is also the issue of the lubricating strip. It turns to gloop as soon as it’s been in contact with water. It doesn’t matter where you leave your razor the gloop drips and sticks to absolutely everything! I also don’t find the handle that great to hold, its not long enough for the weight of it so you drop it. Sorry Estrid but I’m going back to Gilette :(