When asking for bank details there is no box for the actual bank name, only the BSB. I could not find where, after signing the return, I could print a paper copy of the return
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When asking for bank details there is no box for the actual bank name, only the BSB. I could not find where, after signing the return, I could print a paper copy of the return
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Easy way to do tax it's mostly calculated for you. Have used this service previously and return year after year because it is simple to navigate
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Being unemployed my tax returns are simple. Etax has everything set up to streamline everything. If you have any inquiries, tax agen /accountant will review all the information and ask you questions i... Voir plus
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I have used etax for a few years, it is a trust worthy service, professional, online accountants step me through any issues. I have both my young adult sons using this service. We are able to lodge ou... Voir plus
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Écrit par l'entreprise
Etax is Australia's favourite online tax agent, since 1998.
Thank you to everyone who sends us helpful reviews and feedback. Etax customer reviews and surveys help us to upgrade our service and website every year, so everyone can get a better experience with their tax return each year.
If you have specific concerns or questions, please connect with our accountants by phone or live chat. To protect your privacy, we can't discuss your private tax matters on a public review website.
Etax Accountants, found at Etax.com.au, is a registered tax agent practice and is recognised by the ATO as a Key Tax Agent.
Etax is 100% Australian. We hire and train hundreds of accountants every year. Our client support accountants are all degree-qualified and most of us work at our head office in beautiful Brisbane.
TPB Tax Agent Registration #69399005 Etax maintains ISO 9001 Quality Systems certification and ISO 27001 Information Security Management Systems certification.
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Misleading information. Nowhere was there any sign that this was not an ATO online form, nor was there any information regarding fees to be paid! NOT HAPPY JAN!

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Etax were very vast and efficient when getting me a great result with my tax

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Gold star. I've been using them for well over a decade now, and the fee has barely crept up, the website remains simple to use (resisting the urge for a dozen unnecessary UI updates every year just to give the IT department something to do), and most importantly of all they really do remain on the ball. Most memorable encounters have been them proactively applying for an extension on my behalf when I forgot to get the return in by the deadline, and helping me find a missed return from my teen years when the ATO came calling! Easily worth the small fee for the reassurance of having a safety net.

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So easy to use this service. Been using Etax since I came here to Australia for more than 10years very easy and good service.

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I did nothing to contribute to my tax return. I was happy to sign the estimate but whatever etax did I was given xtra🥳 thank you etax for the experience

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So easy to follow the instructions. No stress. Thank you Etax Accountant Team.

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Have used this for a few years now and it’s always been excellent!

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The patience from phone staff is the reason I actually completed it this time.
Clear easy directions while they made me feel comfortable by staying on the phone.
To my surprise the estimated refund was DOUBLED.. highly recommend ETAX

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Effortless! E-tax increased my refund by a quarter. Very very happy. Highly recommend.

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Very thorough review of my tax return before lodgement. The accountant identified additional deductions that saved me more than AUD $1,000, which I greatly appreciated. Communication was excellent, with quick responses to messages throughout the process.
There were a few minor issues with file attachments on the platform, but I was able to find a workaround without too much trouble. Overall, the service was professional, efficient, and delivered great results. I would highly recommend them to anyone looking for a reliable and knowledgeable tax accountant.

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It’s a pleasure to deal with Etax and have access to qualified people who promptly answer any questions. They are very knowledgeable and helpful, the cost is moderate and I highly recommend.

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I've been using Etax to lodge my tax returns every year since 2012, and they've never let me down. The process is always straightforward, professional, and efficient. Their team is knowledgeable, quick to respond to any questions, and makes what could be a stressful task incredibly easy.
Year after year, I've received excellent service, and I have complete confidence in their expertise. I highly recommend Etax to anyone looking for a reliable, hassle-free way to prepare and lodge their tax return. Thank you for providing such consistently outstanding service for well over a decade!

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The EtaxSupport form was simple and straight forward . I’d rather pay EtaxSupport fee rather than the $600 I was paying to a tax preparer who I don’t believe was an accountant .

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I was with them 10years and never had any issues and then for some reason this year 2026 they have gone down the toilet - I started sole trading so needed to make sure all correct this year put in questions for my tax return and they didnt answer and if they did it wasnt to that question and then wanted me to pay for return before answering questions and it was done way to quick for me to trust it had been done correctly - i mess and emailed but no one responded - i did the chat and i swear person didnt understand english as replies made no sense - i called and person didnt understand what i saying and then told me they have multiple tax agents who touch my tax return and then hung up- I didnt let it go any further and have now found a proper local accountant who asked all the questions before even looking at my tax return - I also noticed other reviews this year saying same thing
if you want simple straight forward single person tax retun then do it

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Using Etax every year is so quick and easy

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