Ethic Star Avis 

274
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

We had a little problem with one of the gowns out of stock, and also with delivery but customer services were very helpful and polite throughout. The dressing gowns are very nice. I would highly recom... Voir plus

Noté 5 sur 5 étoiles

Ethic Star are amazing, especially Junior who was so helpful, kind and patient throughout the whole ordering process. We ordered gym sacs and had an urgent deadline and they met it without any questio... Voir plus

Noté 5 sur 5 étoiles

Ordered 2 x personalised spa robes for my son as he enjoyed having one when we visited a spa recently. Placed order before reading the reviews and then I panicked I wouldn’t get my items or the qualit... Voir plus

Noté 5 sur 5 étoiles

We were let down by a supplier and had to meet a committed deadline. Luckily, we found ethicstar, they were keen to help. Particularly, their sales member Adam, who's a star. He not only met the state... Voir plus

À propos de l'entreprise

  1. Shopping & mode

Écrit par l'entreprise

Aims to offer its clients the best possible range of hooded sweatshirts (ideal for college look), emo clothing and general blank garments for fast over night delivery. We stock most of our collection all year round ready to be shipped straight away.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

274 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(274)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great Company - Ethicstar.com

My daughter asked me to order a couple of sweatshirts from Amazon as she has just started watching "Stranger Things" on TV. We ordered the Stranger Christmas Sweatshirt and "Should I stay or should I eggo" sweatshirt. The quality of both sweatshirt were good, and my daughter thinks they are amazing and is more than happy. I must admit, they do fit well and look good on her. The delivery time was very quick, and I am one very happy customer, many thanks ethicstar

17 décembre 2017
Avis spontané
Noté 1 sur 5 étoiles

Disgusting company.

Disgusting company.

Ordered adult black jumpers, received child hoodies - ethicstar are ignoring emails, calls.

They answer the call and then go silent.

Stock is contunously sent incorrectly and the call centre staff are too dim to do anything.

Save your time and money and go to Another to order your clothing stock!

9 décembre 2017
Avis spontané
Noté 4 sur 5 étoiles

Absolutely perfect

This is the second time I have used Ethic Star for bespoke items. They were a little slow of the mark with their communication but the end result was worth it. Absolutely perfect tote bags for my daughter's 7th birthday. I would highly recommend them.

5 décembre 2017
Avis spontané
Noté 1 sur 5 étoiles

TERRIBLE CUSTOMER SERVICE!

I have been trying to get a quote on a large order. Left two messages nobody has got back to me. Every time I call I get a long winded message then an answer machine. Sent two emails one I received the quote still waiting for unanswered question. Seems lack of customer service with these guys is second to none! You would think they would want your business but apparently not. So it`s back to Absolute Apparel for me. I would avoid Ethic Star if you want good service. VERY DISAPPOINTED!

22 novembre 2017
Avis spontané
Noté 5 sur 5 étoiles

Very good quality and service. Thank you.

I placed an order for 25 embroidered polo shirts. they got it all correct , even all the different sizes and colours. the artwork was just right. Everyone was very impressed with the good quality and reasonable price, and delivered on time. Many thanks

14 octobre 2017
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service

Have used Ethic Star previously so had no hesitation in reordering. I sent an initial email on the evening of 25th August and have just taken delivery of the embroided products today. Incredible turnaround. Professional service, competitive prices and incredible delivery! Even had a1 hour slot for delivery which was adhered to. cant fault any aspect of the process.Thank you

31 août 2017
Avis spontané
Noté 1 sur 5 étoiles

Ruined my anniversary gift! 😡

I ordered personalised bathrobes as part of a 2 year anniversary present for my wife, on 21st August, I got the confirmation email saying my order was being processed etc..
However I emailed the sales team twice since then to ask about the progress of my order but I got no response. I specifically mentioned that I needed the items before the 29th August (today). But I have obviously have been ignored. This is unacceptable service. Please reply to me and tell me that I will get my items asap.

29 août 2017
Avis spontané
Noté 1 sur 5 étoiles

I ordered from your website on 12th …

I ordered from your website on 12th July. After ordering and paying from their team sent me an email saying that their quality check have found a major defect in the garment those products were out of stock.
I asked for an immediate refund but didn't get a response.
Yesturday after 2 weeks of no communication I received an email saying the major defective item is being delivered. So I immediately emailed them including the sales team to ask why they were sending it as I have asked for a refund on 12th July all I received back was' noted thank you'. I am extremely unhappy with no communication to tell me that the delivery has been cancelled and that my refund will be issued. They didn't send a note or an apology. So I am out of pocket for a week.
I don't want a defective item which is substandard, all I'm asking for is to have my money back.

26 juillet 2017
Avis spontané
Logo de Ethic Star

Réponse de Ethic Star

Please accept my sincere apology and I am very sorry for any inconvenience caused

I am very sorry to hear this but we did not receive this cancel request which created the issue

However as discussed we have also sent the new item (under tracking 5351358908 www.dpd.co.uk) and also we are arranging a full refund for the issue.


Thanks
Sales Team

Noté 2 sur 5 étoiles

They charged me £50 for products they didn't have

I ordered 20 items from Ethic Star - I had done a lot of research and decided this was the right product. I had a deadline and their website said it would arrive on time. After ordering and paying, they sent me a one line email saying those products were out of stock. I asked for an immediate refund as I had to find a replacement product that day, but they didn't respond. A day later, I received my Paypal refund, that would take 5 - 7 days to show up in my account. They didn't send a note or an apology. So I am out of pocket for a week, because they can't manage the inventory on their website. A massive fail for customer service.

15 juillet 2017
Avis spontané
Logo de Ethic Star

Réponse de Ethic Star

I am very sorry to hear this we did call and followed with a email

The refund and funds have left our account straightway but for the funds to reflect on your account will really depend on how quickly your bank will clear the funds in your account. When we make a refund we also email the transaction ID of the refund also to show it has been refunded

Please accept my sincere apology and I am very sorry for any inconvenience caused

Thanks
Sales Team

Noté 1 sur 5 étoiles

Low quality, slow and wrong.

Bought a child's onesie with a girl's name on the front and nothing on the back. It didn't arrive. We contacted them and sone time later it eventually arrived. It was pretty low quality given the price. Probably worth under a half or third of it. There was a name on the front and randomly 'john 25' on the back.

There was no paperwork to return the item. I called and left a message. We waited 3 days and nobody returned the call. I called again and got details to return it (this was straight forward). I then got a message saying they'd got the item back and if I wanted another I'd have to pay postage!!! SERIOUSLY! I have requested a refund. Terrible experience. I won't be buying anything from this amateur lot again. They even sent an invoice in excel format that could be changed!

24 juin 2017
Avis spontané
Noté 4 sur 5 étoiles

Easy to order

Easy to order, friendly helpful
staff Alfie & Junior, fast delivery. Happy with end product on inspection. Will use again.

6 avril 2017
Avis spontané
Noté 3 sur 5 étoiles

Happy With the Quality of Services

I found this company's services quite good. There delivering services are reliably fast and can now say that I will be ordering more clothing from there as there hoodies and T-shirts are very stylish and fits in very well.
I would recommend everyone to look into this company. 😊😊

4 avril 2017
Avis spontané
Noté 5 sur 5 étoiles

Happy shopper

As soon as I came in the staff were very friendly and the clothes are really good and I enjoyed my time shopping in this place

3 avril 2017
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus