Eurocell plc - Swansea Avis 

Ordering process online was straightforward, showing all items in stock for delivery. Order acknowledgement advised we would be contacted within 3 business days to arrange delivery date. However, it took over 7 working days, with me emailing twice for updates and still no contact regarding delivery received. I telephoned to enquire and was transferred to my local depot, Swansea. Carl at Swansea immediately checked the items ordered and although one product was out of stock, promised to sort the issue out and get everything delivered the following morning. Carl telephoned the following day advising my order was on its way and I received everything at 9.00am. Both Carl and the young lady who delivered my order could not have been more friendly and helpful. Only 3 stars due to the time delay, service from Swansea would be 5 stars. Products and prices both very good. Would use eurocell again, but possibly just go to the depot and collect if possible.

Didn’t get any communication about delivery time or day.
Emailed customer support and got no reply .
Then they delivered it to the wrong address and I had to go and get it

I think Eurocell produces a very good product because its a recycled, quality product at a reasonable price with good delivery.

The main thing that made my recent purchase of cladding exceptional was the help and cheerfulness of the assistant. He definitely went above and beyond what you would normally expect and I really wish I could tell you his name as I would recommend him any time.

Great products at great prices. Deliveries always on time

Quick & easy to order and the eco fencing panels are a great product

I recently had the pleasure of interacting with a Eurocell employee who went above and beyond to provide me with outstanding service. Their knowledge of the products I was interested in was truly impressive, and their ability to answer my questions with clarity and precision was a testament to their expertise.

From the moment I entered the store, the employee greeted me with a warm smile and a friendly demeanor. They took the time to understand my needs and preferences, and then proceeded to guide me through the various options available. Their product knowledge was extensive, and they were able to provide me with detailed information about each item, including its features, benefits, and potential drawbacks.

The employee's promptness and efficiency were also noteworthy. They were quick to respond to my inquiries and provided me with the information I needed in a timely manner. This not only saved me time but also allowed me to make an informed decision about my purchase.

What truly set this Eurocell employee apart, however, was their genuine enthusiasm and passion for their job. Their commitment to providing exceptional customer service was evident in every interaction, and their willingness to go the extra mile to ensure my satisfaction was truly commendable.

In conclusion, my experience with this Eurocell employee was nothing short of exceptional. Their knowledge, promptness, and exceptional customer service made my shopping experience a pleasure. I would highly recommend Eurocell to anyone in need of their products and services, and I look forward to visiting again in the futur

My Golden Oak window boards were delivered by a charming, helpful young lady on Friday as promised.

Excellent quality and great price delivered in 24 hrs can’t fault them.

I think Eurocell is very good because of the reasonable pricing and very quick delivery.

I think Eurocell is very good because I always find the staff at the Swansea branch very helpful & friendly. The store is always clean and tidy with displays easy to access. Prices at Eurocell are very competitive compared to other pvc product providers, and in most cases cheaper. The quality of products at Eurocell is by far a higher standard. Eurocell are my first choice every time, whether it be for large items or just a tube of silicon.

I think Eurocell is very good because , fast delivery and good products

Delivered to home address unloaded with care, and the price is good, from Swansea

Fantastic service from the boys in the Swansea depot. Ricky the manager is always keen to please, and brightens up your day. Deliveries when you need them, good communication and competitive prices keep me going back time after time.