Eurofins Análisis Clínicos - España Avis 

Un laboratorio que pone exigencia tras exigencia con tal de no realizar una extracción de sangre a domicilio mediante compañía médica. Y, cuando protestas, te cuelgan el teléfono.
Nefasto. No quiero pensar cómo extraerán la sangre.

Llevo 10 días esperando unos resultados de analisis corriente. Llamas en horario de atención al cliente y te sale una locución diciendo que llames en horario de atención¿¿¿????. No contestan tampoco a WhatsApp ni a los correos electrónicos. Tengo consulta por tema grave y tendré que retrasarla. NO OS HAGAIS ANALISIS CON ESTOS LABORATORIOS

Horrible, web que no funciona , el teléfono 3 dias llamando y no lo cogen , imposible y pagando .Servicio desastroso

La web no funciona. No tengo manera de acceder a mi analítica.

La web no funciona, el WhatsApp no responden…menudo fraude.

No hay forma de obtener los análisis clínicos en su web, siempre da error. Si les escribes o les llamas, no obtienes respuesta. Por la mañana o por la tarde imposible contactar con ellos por teléfono. A los emails te contestan al día siguiente, así que si tienes médico y necesitas los resultados, probablemente pierdas la cita.

Resulta un poco asombroso que una empresa médica pueda funcionar así.

No cogen los teléfonos, ni responden los whatsapp de atención al cliente.
Da igual la ruta que teclees en la centralita automática, que acaba colgándose la llamada.
Vas en persona y te dicen que todo está bien.

Muy decepcionada.
Compré un test everli avanzado, y acudí en la semana 10 (como pone en la misma web) para hacerme la analítica. Ya de por sí el trato en la clínica fue lamentable, (la clínica de la calle Moros, N°2 en Gijón). En principio ni me la querían hacer porque según ella, era muy pronto, que tenía que ser al menos a partir de la semana 14 (cosa que, repito, en la misma web pone que se puede realizar a partir de la semana 10). Insistí y me la hicieron, (a todo esto, la enfermera no utilizó ni guantes para pincharme, pero bueno) y los resultados fueron no concluyentes. Me dijeron que acudiese 10 días después a repetirme la analítica. Pasaron los 10 días y fui, y lo mismo, que era muy pronto, y se negaron a hacérmela. Al salir llamé por tlf directamente a Megalab, y la chica que me atendió me dijo que era muy raro que no me la hayan querido hacer, que como dice en la web, a partir de la 10 ya se puede. Vamos, que entre unos y otros, no se aclaran ni se ponen de acuerdo.
Volví de nuevo en la semana 13, y me lo volvieron a hacer... pero de nuevo para nada, ya que volvió a salir NO CONCLUYENTE.
La única excusa que me dieron? Posiblemente el sobrepeso (podrían avisarlo ANTES que podría pasar eso).
La solución que me dieron? Devolverme el dinero. (Que por cierto tardaron un mes en devolverlo, y porque fui detrás).
Lo que no me han devuelto es el tiempo perdido, los nervios que pasé esas semanas de no saber si mi bebé venía con algún problema de salud, viendo como el tiempo iba pasando y no obtenía respuestas. De verdad que no se lo deseo a nadie, ni le recomiendo a nadie que confíe en una empresa así para algo tan serio.

No se pueden descargar los resultados en la web. Sigues los pasos para hacerlo desde el móvil y no lo descarga en ningún sitio. Sólo aparece 1 hoja de 3, donde pone mis datos y un solo valor analizado y el resto de la página 1 en blanco. La 2 y la 3 no aparecen. Y tengo todo, Safari, ICloud y lector de PDF.

Muy mal espero 15 días a mis resultado que me urgen mucho y aún no los tienen .Es imposible contactar por tlf con ellos, no lo recomiendo nada

No realizan la analítica completa ordenada por el doctor, faltan parametros( colesterol, ácido úrico...) que debieran haber realizado al menos en Valladolid. En cuanto a servicio al cliente ni una mala palabra ni una buena acción, es decir NULO. Próxima analítica probaremos en otros laboratorios

No te envían los resultados, ni contestan a las llamadas ni correos.

Lou was very interested in the fact that the cat fish died and not the koy. cat fish are bottom feeders and heavy metals go to the bottom of the pond.Lou came
to my property and he dragged several samples from the bottom ofthe pond, we also took several samples from the kitchen sink. Their were quite a few samples in
plastic bottles dark and clear glass bottles. I then gave Lou a check for $425.00 I also asked how long to get the results back? Lou stated two weeks.Well two
weeks went by then a month. One day I phoned Lou and he started to complain about the new company. Then he said let me check and see if their is anything on
the computer. He said I see paraquat at a high rate and deraquat at double the maximum! He told Sharon (my wife) to check out her symptoms and look at daraquart.
We were devistated and glad at the same time Lou said to Sharon for her to check out the
deraquat and look at her symptoms. I said to Lou "ARE YOU SURE" Lou got a bit upset and said I know what I am looking at. We started to phone the neighbors
About an hour later a Judd Rogers phoned (407-339-5984) us from the main office and said to us "We Found Nothing". To say the least I was outraged and very
suspecious.
I demanded a refund and Mr Rojers said he would let the office know. I told him what Lou said about the paraquart and daraquart and he said Lou does not
know how to read the reports. WHAT? I did yell at Mr Rojers and said I would sue him. I told him Lou from Flowers Lab was either told to be quiet or
he is completely incompitent. Time went by and I called the main office they knew nothing about the issue. So I phoned the office spoke with a Willow
08-12-2022
and was told she would let Ms Samantha Cockrin. A while later I was phoned by a Mr Bernard Kirkland (912-713-6814) and he was very polite and said he was
getting my refund processed.He spoke about all the problems with Flowers Chem Lab here in Madison and that he wanted toclean things up and get a better
name in Madison

very bad lab , dont trust them

Don't use Eurofins if you are travelling to Portugal and certain other countries. The company says it is OK and their testing station said it would not say self-test on the certificate. But Portugal require a clinical antigen test, not self-administered which this is and their certificate does say self-test which causes big problems if noticed by the Portuguese customs officers. People are being fined 300 or 500 Euros and asked to pay again for a retest at Faro airport.

Pessimo e inaffidabile servizio: state alla larga se potete.
Prenotato e pagato online con largo anticipo tampone presso aeroporto Fuerteventura, essenziale per il volo di ritorno.
Il giorno prima del test come se niente fosse inviano notifica che il servizio è stato annullato!!! Potete immaginare il disastro che mi hanno procurato questi irresponsabili...
Chiesto rimborso, manco si sono degnati di rispondere.
Aperto contenzioso tramite paypal: truffatori!!!

Booked on 24 Dec for 2 tests at Las Palmas airport on 04 Jan… money taken, only one of us then received an email on 30 Dec to say the facility was closing the next day. Good job it wasn’t just one booking!

No automatic refund and no answer to calls. Eventually received an email response having asked how to get a refund and had to supply a list of information about the bookings and payment. Surely they should have just refunded automatically like other companies do?

Seems they wanted to keep the money despite not providing the service.

Now awaiting the refunds. Not sure I should hold out much hope!

Avoid this company, they are charlatans.

29th DEC 2021..Tenerife Airport South (Sur) .. What a shambles !! Under staffed, system down (they said) people missing flights because they could not get their pre flight test done or done quick enough (even though they had booked) .. This company needs to be closed down NOW .. Daylight Robbery - DO NOT USE THEM..

Having paid for day 2 PCR test, received no confirmation and when queried told to get in touch again before I returned to UK. Code received while on my return flight! Impossible to communicate with and no response to request for refund. Don't touch with a barge pole

Eurofins Megalab at Prat / Barcelona airport was HORRENDOUS. Not only they were unprofessional, disorganized and overpriced, but the way in which they conduct the test is unnecessarily BARBARIC.

I would avoid at all costs. But, if you must go there: Make sure you have a previous appointment (make it online) or they will turn you down. It was heartbreaking to see people being told they couldn't get tested there because they had no appointments and there was no one to guide them otherwise (this included an elderly lady who kept asking for help and the girl in charge kept turning her down). Surely we can do things better, people!

Best of luck.